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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ecwid by Lightspeed

    Score10 out of 10
    N/AEcwid allows customers the ability to create an online store to any webpage or social media profile. Boasting hundreds of thousands of merchants in 175 countries as users, Ecwid aims to provide everything needed to reach customers wherever they are: in-person, through a website, Instagram, Facebook, Amazon, or Google Shopping. In addition, Ecwid’s point-of-sale integrations, email marketing integrations, and dedicated mobile app allow sellers to manage marketing merchandising, and sales - any…

    $5

    per month

    Pantheon

    Score10 out of 10
    N/APantheon is a WebOps platform for operating WordPress, Drupal, and Next.js websites. The platform supports the deployment, scaling, maintenance, security, and performance management of web applications. Key Capabilities Website operations: Pantheon manages operational requirements associated with uptime, performance, security, and scaling for supported websites. Framework support: The platform supports WordPress, Drupal, and Next.js…

    $29

    per month

    Pricing
    Ecwid by LightspeedPantheon
    Editions & Modules
    Starter
    $5
    per month
    Venture
    $30
    per month
    Business
    $55
    per month
    Unlimited
    $130
    per month
    Basic
    $29
    per month
    Performance
    $114
    per month
    Elite
    Contact for quote
    Offerings
    Pricing Offerings
    Ecwid by LightspeedPantheon
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsA 16% discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    Ecwid by LightspeedPantheon
    Considered Both Products
    Ecwid
    No answer on this topic
    Pantheon
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    10 Answers
    97%
    Would buy again
    60 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    97%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    82%
    Happy with the feature set
    9 Answers
    98%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    98%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    93%
    Implementation went as expected
    56 Answers
    Features
    Ecwid by LightspeedPantheon
    Online Storefront
    Comparison of Online Storefront features of Ecwid by Lightspeed and Pantheon
    Feature
    Ecwid by Lightspeed
    10.0
    13 Ratings
    25% above category average
    Pantheon
    -
    Ratings
    Product catalog & listings10.013 Ratings00 Ratings
    Product management10.013 Ratings00 Ratings
    Bulk product upload10.06 Ratings00 Ratings
    Branding10.011 Ratings00 Ratings
    Mobile storefront10.011 Ratings00 Ratings
    Product variations10.013 Ratings00 Ratings
    Website integration10.012 Ratings00 Ratings
    Visual customization10.013 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Ecwid by Lightspeed and Pantheon
    Feature
    Ecwid by Lightspeed
    10.0
    12 Ratings
    26% above category average
    Pantheon
    -
    Ratings
    Abandoned cart recovery10.011 Ratings00 Ratings
    Checkout user experience10.011 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Ecwid by Lightspeed and Pantheon
    Feature
    Ecwid by Lightspeed
    10.0
    12 Ratings
    18% above category average
    Pantheon
    -
    Ratings
    eCommerce security10.012 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Ecwid by Lightspeed and Pantheon
    Feature
    Ecwid by Lightspeed
    10.0
    11 Ratings
    26% above category average
    Pantheon
    -
    Ratings
    Promotions & discounts10.011 Ratings00 Ratings
    Personalized recommendations10.07 Ratings00 Ratings
    SEO10.09 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Ecwid by Lightspeed and Pantheon
    Feature
    Ecwid by Lightspeed
    10.0
    13 Ratings
    22% above category average
    Pantheon
    -
    Ratings
    Order processing10.013 Ratings00 Ratings
    Inventory management10.011 Ratings00 Ratings
    Shipping10.012 Ratings00 Ratings
    Custom functionality10.013 Ratings00 Ratings
    Best Alternatives
    Ecwid by LightspeedPantheon
    Small Businesses
    Shopify Plus
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ecwid by LightspeedPantheon
    Likelihood to Recommend
    10.0
    (13 ratings)
    8.0
    (68 ratings)
    Likelihood to Renew
    9.6
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (8 ratings)
    9.8
    (29 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (7 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ecwid by LightspeedPantheon
    Likelihood to Recommend
    Ecwid
    Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.
    Incentivized
    Read full review
    Pantheon
    Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
    Incentivized
    Read full review
    Pros
    Ecwid
    • Clarity - there has been very little confusion and need to reach out to Customer Support for help
    • Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
    • Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.
    Read full review
    Pantheon
    • Effective use of our codebase deployment and implementation.
    • The dashboard functionality and general stability and security are excellent.
    • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
    • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
    • The team offers excellent assistance and help for chat.
    Incentivized
    Read full review
    Cons
    Ecwid
    • Recurring billing - ability to bill subscription customers without having to go to my payment gateway
    • Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
    • Expensive customization - if you want to customize anything, it is very expensive
    Read full review
    Pantheon
    • Pricing structure has too large of a jump between Basic and Performance plans
    • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
    • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
    Incentivized
    Read full review
    Likelihood to Renew
    Ecwid
    The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.
    Incentivized
    Read full review
    Pantheon
    The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
    Incentivized
    Read full review
    Usability
    Ecwid
    I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.
    Read full review
    Pantheon
    Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
    Incentivized
    Read full review
    Reliability and Availability
    Ecwid
    Always available. Very reliable
    Read full review
    Pantheon
    No answers on this topic
    Performance
    Ecwid
    Good overall performance both in desktop and mobile
    Read full review
    Pantheon
    No answers on this topic
    Support Rating
    Ecwid
    I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.
    Read full review
    Pantheon
    Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
    Incentivized
    Read full review
    Implementation Rating
    Ecwid
    Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate
    Read full review
    Pantheon
    Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
    Incentivized
    Read full review
    Alternatives Considered
    Ecwid
    We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.
    Incentivized
    Read full review
    Pantheon
    Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
    Incentivized
    Read full review
    Scalability
    Ecwid
    Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services
    Read full review
    Pantheon
    No answers on this topic
    Return on Investment
    Ecwid
    • We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
    • It can be implemented quickly for basic online stores.
    • Once the system is configured, ROI will dramatically go up.
    Incentivized
    Read full review
    Pantheon
    • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
    • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
    • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
    Incentivized
    Read full review
    ScreenShots

    Ecwid by Lightspeed Screenshots

    Screenshot of Ecwid store looks perfect on any smartphone and automatically adapts to your customer’s screen size — laptops, tablets, smart TVs or smart watches.Screenshot of Manage your Ecwid store wherever you are from your mobile device.Screenshot of Mobile app for every store. Your customers can shop from their mobile devices with your own dedicated native app and utilize advanced features like Apple Pay.

    Pantheon Screenshots

    Screenshot of where to find out in seconds if a site is ready to launch. Launch Check can be used to get recommendations and discover site issues fast with reports based on over 50 automated checks.Screenshot of the Developer Dashboard, used to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale sites, and access tools like backups and one-click core updates. Add team members and control access.