ElaBoard (discontinued) vs. Grasshopper

ElaBoard is particularly well-suited for creating engaging visuals for presentations, bulletin boards, and classroom door decorations. It is also great for managing projects and providing resources to help users collaborate more easily. Additionally, ElaBoard is great for quickly creating and sharing documents and materials with other users.When it comes to more complex tasks, such as creating animations and transitions, ElaBoard may not be the best option. Additionally, ElaBoard does not offer many customization options, making it difficult to create unique visuals that capture the user's desired look and feel. Finally, ElaBoard's search and filtering tools could be improved, as it can be difficult to quickly find the materials needed for a project.

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Grasshopper is well suited for basic needs of texting in and out as well as calling out if you would like to avoid using your personal line. It also eliminates the need to have a dedicated land land in your office or business. You can obtain a vanity number and forward calls through grasshopper.

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• It provides a number of tools, such as a calendar, task lists, frameworks, tracking charts, shares, real-time notifications, and more.
• It allows us to create projects, share files, have real-time conversations and keep up with the activity of other team members.
• Analysis tools include interactive charts, pivot tables, performance and resource usage reports, and more. These tools allow users to gain a deep understanding of the results of their projects.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I like that there are differing voicemails for each extension, to keep up with the image of calling a separate line.
• I love the voicemail text emails. I believe we pay a little extra, but worth every penny for those urgent calls while I am in a meeting.
• The cost is very reasonable for the value added to our company.

Incentivized

Invited by the Vendor

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• There are too many steps to share your board with users not already signed up
• Cost; for smaller organizations it's great but 150+ people really start to add up fast
• It's 2022, improved accessibility is a must

• It would be nice to have the ability to transfer some calls to another Grasshopper IVR, for those customers who mistakenly dial the wrong number (we have two incoming numbers, one for corporate and one for sales).
• Likewise, it would be nice to have the ability to forward to a toll-free number, which would have allowed us to work around the inability to transfer between IVRs (see above).
• Lastly, it would be great to have an 'emergency' switch setting (default off but could be toggled on) that would let us override all IVR settings and transfer all incoming calls elsewhere (either to a direct dial or toll free number) for those rare times when we cannot take any calls (such as a weather emergency OR the one time each year we take all of our staff on a retreat) - that would allow us to send all calls to a backup answering service rather than just voicemail.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We give ElaBoard a 10 out of 10 rating because it has proven to be an invaluable tool for our organization. ElaBoard has allowed us to easily set and track our goals, collaborate with cross-functional teams, manage our budget, forecast our expenses, develop successful products, and track progress on various projects. Additionally, ElaBoard has enabled us to quickly and easily visualize complex data sets, create custom workflows, and create presentation-style slideshows. These features, along with ElaBoard's intuitive user interface and responsive customer support team, make it an ideal choice for our organization and make us confident that it will continue to provide the features and functionality we need in the future.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I gave ElaBoard an 8 rating for its overall usability because it provides an intuitive and user-friendly platform for teams to collaborate on a variety of tasks. The kindergarten management system was a great addition, as it allowed us to keep track of the kids inside the home or in the kindergarten. Additionally, the library of educational resources and games was also very useful. Furthermore, the platform is easy to set up and navigate, and the customer service team is responsive and helpful. Overall, ElaBoard makes it easy for teams to work together and efficiently get things done.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The admin functions are kind of confusing in the old interface which was my most recent experience on the admin side.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I gave ElaBoard a rating of 9 out of 10 for availability because it is designed to be extremely reliable, and it is backed by a team of experienced engineers and administrators who are dedicated to ensuring the product is available whenever it is needed. Additionally, ElaBoard has multiple layers of redundancy and failover built into the system to ensure that there are no single points of failure and that the system remains available even in the event of an unexpected outage. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I gave ElaBoard a rating of 9 out of 10 for performance because it is designed to be extremely fast, and it is optimized for both speed and efficiency. Pages on the platform load quickly, and reports tend to complete in a reasonable amount of time, given their complexity. Additionally, ElaBoard is designed to be light on resources, so it doesn't slow down other software or systems it might be integrated with. Furthermore, ElaBoard's servers are regularly monitored and maintained to ensure that the system is running optimally.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I give ElaBoard an 8 out of 10 rating because of the helpfulness and responsiveness of their customer service team. They have a knowledge base with detailed instructions and guides, as well as a dedicated customer service team that is available to answer questions. In my experience, the support team has been friendly, knowledgeable, and helpful in resolving my issues quickly and efficiently. Additionally, I found that the product itself was easy to use and had a wide range of features that met my needs.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When I was setting up my account I contacted support a couple of times. They were also very professional, personable, and helpful. Their response is prompt and thorough. I'm confident I can get any question answered as well as help with any issue I might have. That's pretty important to me.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Key insights regarding the implementation of ElaBoard include the importance of planning, gathering stakeholder buy-in, ensuring compatibility with existing systems, providing sufficient training and support, and monitoring the implementation process to ensure it achieves the desired outcomes. Additionally, it is important to consider the potential impact of the change on those affected by it and to ensure that data is migrated correctly. Lastly, it is important to ensure that the implementation process is completed on time and within budget.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Interface of Ela Board is better and user-friendly. It is dependent on the G Suite and may not be considered as an independent Whiteboard. Very limited tools available. Media tools are not available. Being a google product, the we were not confident on the security front. Limited and not so good templates are available. However, you can change the background colors & images but it do not give a feel of full functional and professional solution

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have not used any other phone services like Grasshopper. I know that there is another option out there called Ruby, which is more like a virtual receptionist but since I did not try it out I cannot compare the two. When I started my company I found the services that Grasshopper offers to be perfect. It still works for us and we have no need to change to anything else right now.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I gave ElaBoard a rating of 9 out of 10 for scalability because it is designed to be flexible and easily configurable, allowing organizations to quickly and easily adjust the system to their needs. Additionally, the product can be easily deployed in a variety of environments and scales to meet the needs of the organization. Furthermore, ElaBoard provides a wide range of features and tools that make it easy to integrate and manage data from multiple sources, as well as to create custom visualizations and reports. All of these features make ElaBoard an excellent choice for organizations looking for a highly scalable solution.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Positive - helps us be more efficient than with just a board meeting as we can just meet for a few quick minutes instead of hours.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It's allowed us to keep cost down. Other phone systems can seriously get outrageous in implementation and monthly fees!
• It's allowed our team the confidence to work in locations outside of the office and still be seen as professionals.
• It's decreased the amount of time spent on unwanted sales calls via the call screening application.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info