Elastic Enterprise Search vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Enterprise Search
Score 7.0 out of 10
N/A
Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.
$79
per month
Yext
Score 8.7 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
Elastic Enterprise SearchYext
Editions & Modules
Standard
$79
per month
Pro
$199
per month
Premium
Custom
No answers on this topic
Offerings
Pricing Offerings
Elastic Enterprise SearchYext
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Best Alternatives
Elastic Enterprise SearchYext
Small Businesses
Algolia
Algolia
Score 8.8 out of 10
Progress Sitefinity
Progress Sitefinity
Score 7.7 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Elastic Enterprise SearchYext
Likelihood to Recommend
8.1
(2 ratings)
8.8
(21 ratings)
Support Rating
-
(0 ratings)
6.3
(12 ratings)
User Testimonials
Elastic Enterprise SearchYext
Likelihood to Recommend
Elastic
Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.
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Yext
Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
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Pros
Elastic
  • It's very easy to implement. The documentation is great and you can be up and running very quickly.
  • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
  • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.
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Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
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Cons
Elastic
  • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
  • Swiftype is very expensive, this makes it difficult for smaller companies to afford.
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Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
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Support Rating
Elastic
No answers on this topic
Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
Elastic
Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.
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Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
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Return on Investment
Elastic
  • It has a positive impact as it helps traders and other users to seamlessly use applications.
  • It has a positive ROI and we would know the results in time to come.
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Yext
  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
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ScreenShots

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics