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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elasticsearch

    Score8.5 out of 10
    N/AElasticsearch is an enterprise search tool from Elastic in Mountain View, California.

    $16

    per month

    OpsGenie (sunset)

    Score7.4 out of 10
    N/AOpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie became part of Atlassian since the late 2018 acquisition, and Atlassian scheduled OpsGenie for sunsetting in April of 2027. Former users and those needing IT Alert Management capabilities are encouraged to migrate to Jira Service…

    $0

    up to 5 users

    Pricing
    ElasticsearchOpsGenie (sunset)
    Editions & Modules
    Standard
    $16.00
    per month
    Gold
    $19.00
    per month
    Platinum
    $22.00
    per month
    Enterprise
    Contact Sales
    Free
    $0.00
    up to 5 users
    Essentials
    $9.00
    per user/per month
    Standard
    $19.00
    per user/per month
    Enterprise
    $29.00
    per user/per month
    Offerings
    Pricing Offerings
    ElasticsearchOpsGenie (sunset)
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ElasticsearchOpsGenie (sunset)
    Considered Both Products
    Elastic
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    14 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    17 Answers
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    11 Answers
    Best Alternatives
    ElasticsearchOpsGenie (sunset)
    Small Businesses
    Apache Solr
    Score7.9 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Watson Discovery
    Score9 out of 10
    No answers on this topic
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ElasticsearchOpsGenie (sunset)
    Likelihood to Recommend
    9.0
    (48 ratings)
    8.7
    (21 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.5
    (2 ratings)
    Support Rating
    7.8
    (9 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ElasticsearchOpsGenie (sunset)
    Likelihood to Recommend
    Elastic
    Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
    Incentivized
    Read full review
    Discontinued Products
    Incident response is well suited to OpsGenie, and this is where it really shines—whether it's an outage, a security incident, or similar. My experience is mostly with security, and it offers a great audit trail. It minimises the need to cut and paste from different platforms when creating reports and ensures that what was said and what was done (along with any evidence) is persisted and reflected in the incident detail.
    Incentivized
    Read full review
    Pros
    Elastic
    • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
    • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
    • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
    Incentivized
    Read full review
    Discontinued Products
    • Notifying through all the possible way like sms,mail and call.
    • Ita shows the activity log it is usefull when your paging team through the incident through that you can check who has acknowledged or not.
    • Notify the alerts to engineer as well as you can also add the description about alerts related what is it.
    • Here you can schedule for on-call engineers
    Incentivized
    Read full review
    Cons
    Elastic
    • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
    • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
    • Schema changes require complete reindexing of an index
    Incentivized
    Read full review
    Discontinued Products
    • OpsGenie New Jira design has made it difficult for those not familiar with that style.
    • OpsGenie could benefit from nested escalation flows for team schedules. Creating a product alert that uses and Tech Schedule as well as an Incident Manager Schedule that already exists would create less overhead and ease management.
    Incentivized
    Read full review
    Likelihood to Renew
    Elastic
    We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Elastic
    To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
    Incentivized
    Read full review
    Discontinued Products
    In general terms OpsGenie is a well done tool for solving the alert incident management, the usability is super ok during the configuration and during the alert. The main opportunity I found is the reporting and analytics section which is a little difficult to understand at a first sight and the refresh is not automatic, some little frictions but frictions at all
    Incentivized
    Read full review
    Support Rating
    Elastic
    We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
    Incentivized
    Read full review
    Discontinued Products
    They are fully available at all times via chat, phone, or email and follow up thoroughly.
    Incentivized
    Read full review
    Implementation Rating
    Elastic
    Do not mix data and master roles. Dedicate at least 3 nodes just for Master
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Elastic
    As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
    Incentivized
    Read full review
    Discontinued Products
    We also looked at PagerDuty but decided to go with OpsGenie as it had more features on the plan we needed compared to PagerDuty which would have required us to spend a lot more for what we felt were non-premium features. Everything felt like an add-on - automation for an additional $20 a user per month seemed like a lot on top of the base plan
    Incentivized
    Read full review
    Return on Investment
    Elastic
    • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
    • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
    • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
    Incentivized
    Read full review
    Discontinued Products
    • Helped us track bugs and issues that came up during product launch periods which reduced overhead that normally came with needing to manually contact the right team members
    • Prevented last minute breaking issues from falling through the cracks, decreased time to fix by automatically alerting the team members and allowing the product and project teams to easily see what active alerts are in progress
    Incentivized
    Read full review
    ScreenShots