TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Opayo by Elavon

    Score9.9 out of 10
    N/AOpayo is the name for the former Sage Pay, an online payment and invoicing solution formerly from Sage, acquired by Elavon in 2019.

    $27

    per month

    Lola.com

    Score8 out of 10
    N/ALola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.

    $250

    per month

    Pricing
    Opayo by ElavonLola.com
    Editions & Modules
    Flex
    $27.00
    per month
    Plus
    $45.00
    per month
    All-In
    $250
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    Opayo by ElavonLola.com
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Opayo by ElavonLola.com
    Considered Both Products
    Elavon Inc.
    No answer on this topic
    Lola Travel Company
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    Opayo by ElavonLola.com
    Small Businesses
    Square POS
    Score9 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Navan
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Opayo by ElavonLola.com
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.7
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    User Testimonials
    Opayo by ElavonLola.com
    Likelihood to Recommend
    Elavon Inc.
    This tool is most usable when used in parallel with Sage's accounting management software, as with other accounting systems it can generate errors, leaving room for other credit card payment processor alternatives to exist and be preferred by other potential users for their overall performance. It is promising the ability to develop transaction reports in summary or detailed form, resulting in a better management of income to then make the distribution of budgets in the company, thus achieving better planning and performance of our work. This service allows the processing of payments through touch screen card devices at POS points of sale without having to be sitting at your laptop, fortunately with face to face payments companies with fixed establishments can get their money faster, which constantly benefits the flow of money.
    Incentivized
    Read full review
    Lola Travel Company
    We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
    Incentivized
    Read full review
    Pros
    Elavon Inc.
    • Simple. If you use a Sage accounting product the integration is seamless.
    • PCI compliant. PCI compliance is assured through the provided Trustwave audit.
    • Secure. Keeps all card numbers remotely, none stored locally where they could be exposed by a hack or dishonest employee.
    • Robust. API for integrating into multiple web platforms and extensive reporting capabilities through the secure web portal.
    Incentivized
    Read full review
    Lola Travel Company
    • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
    • Offers employees who travel a single interface for booking travel
    • Provides employees who are traveling with concierge level service when booking and while on the road
    • The platform's live chat is fantastic!
    Incentivized
    Read full review
    Cons
    Elavon Inc.
    • When you are reversing a credit card it just deducts from your total batch for the day. Instead of showing a separate charge out of the account. That can cause confusion if someone else is doing your bank reconciliation.
    • It would be nice is Sage Pay could copy over client emails as well as the address and other information so that you can send that email confirmation of charge without having to go back to pull it up.
    • If Sage could post it as a total deposit instead of each individual charge for the day that would also save time with bank reconciliation.
    Incentivized
    Read full review
    Lola Travel Company
    • Room for existing features to grow and expand, especially on the administrative side
    • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
    • Need for more support of existing travel rewards accounts
    Incentivized
    Read full review
    Likelihood to Renew
    Elavon Inc.
    No answers on this topic
    Lola Travel Company
    This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
    Incentivized
    Read full review
    Usability
    Elavon Inc.
    No answers on this topic
    Lola Travel Company
    Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
    Incentivized
    Read full review
    Support Rating
    Elavon Inc.
    No answers on this topic
    Lola Travel Company
    Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
    Incentivized
    Read full review
    Alternatives Considered
    Elavon Inc.
    It plays better with Sage 50. It has better associates should you have an issue. It's reasonably priced.
    Incentivized
    Read full review
    Lola Travel Company
    Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
    Incentivized
    Read full review
    Return on Investment
    Elavon Inc.
    • By simplifying payment processing and automatically posting payments to their related transactions within our Sage accounting product, it has eliminated a source of friction between sales and accounting.
    • Eliminates clerical errors in recording paymens.
    • Eliminates one step in the payment reconciliation process by automatically posting payments to their respective transactions.
    • Insures PCI compliance with scheduled monitoring. No need for a separate product.
    Incentivized
    Read full review
    Lola Travel Company
    • They have made travel cheaper, so that is a direct reflection to our customers and to us.
    • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
    Read full review
    ScreenShots