Eleveo vs. Twilio
Eleveo vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Eleveo | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Eleveo | Twilio | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Eleveo | Twilio | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eleveo | Twilio | |
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Likelihood to Recommend | 8.7 (9 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | 10.0 (1 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Eleveo | Twilio | |
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Likelihood to Recommend | ZOOM International | Twilio |
Pros | ZOOM International | Twilio |
Cons | ZOOM International | Twilio |
Likelihood to Renew | ZOOM International No answers on this topic | Twilio |
Usability | ZOOM International No answers on this topic | Twilio |
Performance | ZOOM International No answers on this topic | Twilio |
Support Rating | ZOOM International | Twilio |
Implementation Rating | ZOOM International No answers on this topic | Twilio |
Alternatives Considered | ZOOM International | Twilio |
Contract Terms and Pricing Model | ZOOM International No answers on this topic | Twilio |
Return on Investment | ZOOM International | Twilio |
ScreenShots | Twilio Screenshots |