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Emburse Expense Professional (formerly Certify) vs. Routespring

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Expense Professional (formerly Certify)

    Score7.6 out of 10
    N/AEmburse Professional (formerly Certify) aims to help make expense reporting easier with its automated expense report creation and mobile receipt capture. Employees, managers and accountants can create, submit and approve expense reports, check the status of expense reports and access reports on demand.N/A

    Routespring

    Score10 out of 10
    N/ARoutespring is business travel without personal credit cards. Routespring aims to empower companies with realtime visibility and controls that helps teams #GoFurther. Beyond technology, Routespring states they truly care for people whose jobs require them to be traveling. Finding them safe, clean hotels and best flights that are cost-effective and in company budget; boasting a customer service that is better than the best out there.

    $0

    Pricing
    Emburse Expense Professional (formerly Certify)Routespring
    Editions & Modules
    No answers on this topic
    Economy
    $0
    per month
    Business
    $999
    per month
    First
    $2,999
    per month
    Custom
    Tailor to your custom needs
    per month
    Offerings
    Pricing Offerings
    Emburse Expense Professional (formerly Certify)Routespring
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$8 Expense reportOptional
    Additional DetailsCertify AP has volume based pricing based on processed invoices
    More Pricing Information
    Community Pulse
    Emburse Expense Professional (formerly Certify)Routespring
    Considered Both Products
    Emburse
    No answer on this topic
    Routespring
    No answer on this topic
    Key User Insights
    Would buy again
    63%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Emburse Expense Professional (formerly Certify)Routespring
    Expense Management
    Comparison of Expense Management features of Emburse Expense Professional (formerly Certify) and Routespring
    Feature
    Emburse Expense Professional (formerly Certify)
    7.6
    2 Ratings
    9% below category average
    Routespring
    -
    Ratings
    Employee Expense Reporting8.12 Ratings00 Ratings
    Corporate Card Reconciliation7.01 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Expense Professional (formerly Certify) and Routespring
    Feature
    Emburse Expense Professional (formerly Certify)
    7.7
    2 Ratings
    4% below category average
    Routespring
    -
    Ratings
    Customizable Approval Policies9.02 Ratings00 Ratings
    Financial Document Management9.02 Ratings00 Ratings
    Payment Status Tracking9.12 Ratings00 Ratings
    Payment Audit Trail5.52 Ratings00 Ratings
    Duplicate Bill Detection7.32 Ratings00 Ratings
    Advanced OCR6.01 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of Emburse Expense Professional (formerly Certify) and Routespring
    Feature
    Emburse Expense Professional (formerly Certify)
    -
    Ratings
    Routespring
    9.9
    1 Ratings
    57% above category average
    Customizable Approval Workflows00 Ratings10.01 Ratings
    Extensive Inventory00 Ratings10.01 Ratings
    Travel Spend Reports00 Ratings10.01 Ratings
    Consolidated Invoicing00 Ratings10.01 Ratings
    Easy Travel Booking00 Ratings10.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings9.01 Ratings
    Reuses Traveler Information00 Ratings10.01 Ratings
    User-friendly Interface00 Ratings10.01 Ratings
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    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
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    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Emburse Expense Professional (formerly Certify)Routespring
    Likelihood to Recommend
    8.3
    (57 ratings)
    10.0
    (3 ratings)
    Usability
    9.0
    (41 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.9
    (5 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Emburse Expense Professional (formerly Certify)Routespring
    Likelihood to Recommend
    Emburse
    Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
    Incentivized
    Read full review
    Routespring
    Routespring is definitely well suited for companies looking to keep track of all of their employee travel in one place, set a cap on spending for flights, provide reports when needed on travel costs and eliminate the need for employees to collect multiple receipts to turn in for travel reimbursement at the end of a trip. It is a simple platform to use once you get the hang of it, which really doesn't take that long if you are even mildly tech-savvy. As a non-profit with guests who were booking travel to our annual conference from all over the world, we did run into a few things that didn't quite fit (ex: couples booking together have to choose their spouse under the "employees" tab, and we had to make certain we had every single email address domain name our guests were using entered on the backend, so they were able to book with that email address). But these were small details and not deal breakers for us using the platform.
    Read full review
    Pros
    Emburse
    • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
    • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
    • Easy UI. Friendly and easy to navigate without getting lost.
    Incentivized
    Read full review
    Routespring
    • User-friendly approval process
    • Centralized payments for all travel
    • Excellent & very responsive customer service and account management
    • Flexible budget controls
    Read full review
    Cons
    Emburse
    • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
    • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
    • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
    Incentivized
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    Routespring
    • It's hard to tell where to go to book a flight right after you create an account.
    • It is a pretty basic design - I think they'd raise confidence in their tech skills even further if the site were a little flashier.
    • The site is geared toward companies whose employees all have the same email address domain. However, they are able to accommodate different email addresses if you provide them so they can add the domains to your account.
    Read full review
    Usability
    Emburse
    If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
    Incentivized
    Read full review
    Routespring
    I gave Routespring this rating because it is easy to use for bulk booking and guest travel management, centralizes travel and event planning to reduce manual work, and is reliable and practical with fewer errors and better tracking, saving time and improving efficiency across teams, even though there is room for improvement in speed, integrations, and reporting.
    Read full review
    Support Rating
    Emburse
    The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
    Incentivized
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    Routespring
    After trying for weeks to (unsuccessfully) set up an account with another online booking agency, we contacted Routespring to see if they could help us based on the great reviews we saw. It took them about three days total to have everything in place and ready for our guests to start booking their flights while ticket prices were still reasonable. They have been attentive to all of our needs, respond quickly and professionally to guest questions, and are a lot of fun to work with as well. We couldn't have asked for a better partner for this project!
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    Alternatives Considered
    Emburse
    Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
    Incentivized
    Read full review
    Routespring
    At the time, TripActions did not have sufficient price controls or out of policy approval process for us to continue using them. Routespring makes it very easy to have visibility and control on our travel spend
    Read full review
    Return on Investment
    Emburse
    • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
    • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
    • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
    Incentivized
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    Routespring
    • We've improved travel policy compliance with approval process. We achieve average 97% compliance.
    • We have utilized 83% of the airlines credits with Routespring's automated credit use feature.
    • Overall we have saved 55% by switching to Routespring from TripActions
    Read full review
    ScreenShots

    Emburse Expense Professional (formerly Certify) Screenshots

    Screenshot of Certify Homepage - User interface for all users that includes a quick view of their expenses, pending expense reports and approval requests.Screenshot of Certify Mobile - Snap photos of receipts on the go and upload them instantly to your virtual Certify Wallet.Screenshot of Certify Travel - Now, corporate travel is even easier. Introducing Certify Travel, your end-to-end corporate travel solution to simplify bookings for employees while helping your company manage travel practices and costs. All for one low monthly fee and no booking fees! Certify Travel is easy to use, yet it is also a powerful enhancement to your company’s expense management system.Screenshot of Certify Reporting & AnalyticsScreenshot of Certify AP- manage cashflow with accounts payable automationScreenshot of Certify AP- streamlining employee purchasing

    Routespring Screenshots

    Product screenshotProduct screenshotProduct screenshot