We are very pleased with the change to [Employee Navigator] as it offers more what we needed. It's very customizable and has many features that can be added or taken away depending on business needs. I'd only say it would be less appropriate for a business quite smaller than ours who needed very little in comparison.
timeOut is well suited when you just want employees to be able to track PTO and know where they stand. It eliminates employees constantly asking what are the PTO balances available. It has somewhat limited functionality when it comes to clocking in and out, as well as integrating with payroll.
Time off requests. These are easy to perform and track as an employee and user.
Time off approvals. Couldn't be easier. Time of approvals or denials are sent via email and are one-click tasks. Also can be performed in the web UI, but it's so easy.
Manager reporting. Managers can easily see reports on employee time off and make decisions based on that.
It is a great stand alone product. We would like it to tie into a more robust HR solution and communicate with payroll.
Initially there are a lot of features that are turned off, I like to know what a program is capable of so I can be more strategic in implementing a solution.
Having a broker in the middle is both good and bad.
So far, we have had very little reason to call in to Employee Navigator support. Our team who works with them have found it easy and simple to work with them when needed. They aren't able to work on much or divulge how the system works internally, nor what's on the roadmap, but it is still helpful to have timely confirmation.
Most of the systems I've used for HRIS systems have been part of the payroll system. What stands out with Employee Navigator is the ability to key your benefit changes into one place, and all vendors are notified of the updates -- no more logging on to three or more sites to make an address change to an employee.
I believe that timeOut is more accurate to use and very user friendly from an employees point-of-view. However, in terms of Payroll Integration I did not find it to be better. Stand alone, timeOut is a great tool; but there is little data on my part in terms of how it successfully integrates with Payroll systems as well maintain an accurate count.
We spent about half the time on open enrollment than we did in the last two years. Employee Navigator was much easier for staff to navigate and be able to complete their open enrollment independently
We've saved several thousand dollars in setup fees to link with insurance carriers since moving to Employee Navigator