Empower vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.4 out of 10
N/A
N/AN/A
Pipedrive
Score 8.6 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
EmpowerPipedrive
Editions & Modules
No answers on this topic
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
EmpowerPipedrive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
EmpowerPipedrive
Features
EmpowerPipedrive
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.0
3 Ratings
14% above category average
Pipedrive
7.9
68 Ratings
1% above category average
Customer data management / contact management8.83 Ratings8.724 Ratings
Workflow management8.83 Ratings7.821 Ratings
Territory management8.83 Ratings6.514 Ratings
Opportunity management9.82 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)8.83 Ratings8.864 Ratings
Contract management8.83 Ratings8.317 Ratings
Quote & order management9.93 Ratings7.314 Ratings
Interaction tracking7.63 Ratings8.521 Ratings
Channel / partner relationship management9.33 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
7.6
3 Ratings
1% below category average
Pipedrive
2.9
7 Ratings
91% below category average
Case management8.23 Ratings4.76 Ratings
Call center management7.63 Ratings1.15 Ratings
Help desk management7.13 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
6.1
2 Ratings
24% below category average
Pipedrive
7.5
49 Ratings
3% below category average
Lead management7.02 Ratings7.549 Ratings
Email marketing5.22 Ratings7.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
8.3
2 Ratings
8% above category average
Pipedrive
6.7
67 Ratings
14% below category average
Task management8.02 Ratings7.964 Ratings
Billing and invoicing management8.82 Ratings4.15 Ratings
Reporting8.02 Ratings8.263 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.1
3 Ratings
17% above category average
Pipedrive
7.8
68 Ratings
2% above category average
Forecasting8.83 Ratings7.719 Ratings
Pipeline visualization9.92 Ratings8.268 Ratings
Customizable reports8.83 Ratings7.516 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
5.7
3 Ratings
29% below category average
Pipedrive
6.4
64 Ratings
18% below category average
Custom fields6.53 Ratings8.664 Ratings
Custom objects5.93 Ratings8.554 Ratings
Scripting environment3.32 Ratings1.04 Ratings
API for custom integration7.02 Ratings7.646 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
7.1
3 Ratings
17% below category average
Pipedrive
6.7
62 Ratings
23% below category average
Single sign-on capability5.93 Ratings6.112 Ratings
Role-based user permissions8.23 Ratings7.360 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.8
2 Ratings
26% above category average
Pipedrive
1.1
5 Ratings
149% below category average
Social data9.92 Ratings1.15 Ratings
Social engagement9.82 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
7.3
3 Ratings
3% below category average
Pipedrive
3.6
7 Ratings
71% below category average
Marketing automation6.43 Ratings3.67 Ratings
Compensation management8.13 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
6.4
2 Ratings
17% below category average
Pipedrive
8.2
61 Ratings
7% above category average
Mobile access6.42 Ratings8.261 Ratings
Best Alternatives
EmpowerPipedrive
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
Kintone
Kintone
Score 9.7 out of 10
Kintone
Kintone
Score 9.7 out of 10
Enterprises
Creatio
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Score 9.3 out of 10
Creatio
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Score 9.3 out of 10
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User Ratings
EmpowerPipedrive
Likelihood to Recommend
9.4
(3 ratings)
8.0
(72 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.0
(3 ratings)
Usability
8.6
(3 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
8.0
(1 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
EmpowerPipedrive
Likelihood to Recommend
Empower ERP
I have kept very close watch on my net worth, and Empower was an incredibly useful tool in giving me a relatively updated display aggregating all of my personal accounts. Frustratingly it wasn't able to integrate a mutual fund that I own, but it was able to for everything else
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
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Pros
Empower ERP
  • Keep track of all our employee's 401K accounts
  • They take care of all notices for account holders
  • They take care of all tasks in a timely manner.
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Empower ERP
  • Sometimes the tiles are removed automatically or stop working.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Empower ERP
We have had no problems and will stay with Empower for our 401k needs.
Read full review
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
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Usability
Empower ERP
I love how it can aggregate most of my personal accounts, but my mutual fund account that I have with a wealth management firm from home won't integrate with it for some reason.
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
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Support Rating
Empower ERP
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
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Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
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Implementation Rating
Empower ERP
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Empower ERP
It stood out when compared for features, legacy, customer support, and on-premises deployment.
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
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Return on Investment
Empower ERP
  • It has improved employee experience and is a good tool for management to track things.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Pipedrive Screenshots

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