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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    RO Innovation

    Score7.1 out of 10
    N/AUpland RO Innovation automatically serves up the best customer references to elevate brand awareness and win more deals.N/A
    Pricing
    EmptorisRO Innovation
    Editions & Modules
    Emptoris
    $59.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    EmptorisRO Innovation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EmptorisRO Innovation
    Contract Authoring
    Comparison of Contract Authoring features of Emptoris and RO Innovation
    Feature
    Emptoris
    8.3
    4 Ratings
    1% above category average
    RO Innovation
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates7.84 Ratings00 Ratings
    Clause library/saved fields8.34 Ratings00 Ratings
    Guided logic8.02 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Emptoris and RO Innovation
    Feature
    Emptoris
    7.9
    4 Ratings
    4% below category average
    RO Innovation
    -
    Ratings
    Contract sharing8.04 Ratings00 Ratings
    Contract editing8.74 Ratings00 Ratings
    Collaborating on contracts7.53 Ratings00 Ratings
    MS Word plug-in7.52 Ratings00 Ratings
    Approval process8.24 Ratings00 Ratings
    Interdepartmental workflows7.84 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Emptoris and RO Innovation
    Feature
    Emptoris
    7.8
    5 Ratings
    5% below category average
    RO Innovation
    -
    Ratings
    Contract database7.75 Ratings00 Ratings
    Contract search7.55 Ratings00 Ratings
    Contract milestone reminders & alerts8.53 Ratings00 Ratings
    Custom contract reports7.44 Ratings00 Ratings
    Tracking contract status8.44 Ratings00 Ratings
    Compliance check7.93 Ratings00 Ratings
    Best Alternatives
    EmptorisRO Innovation
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Influitive
    Score8 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    Influitive
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EmptorisRO Innovation
    Likelihood to Recommend
    8.1
    (15 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    8.0
    (10 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    EmptorisRO Innovation
    Likelihood to Recommend
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
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    Upland Software
    BL is great is you're going from a manual process to something more sophisticated. I'm not sure what the competitive landscape looks like with regards to Reference Software nowadays, but when we were evaluating a few years ago, BL was ahead of all other vendors in terms of functionality and integrations with SFDC
    Incentivized
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    Pros
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Upland Software
    • The system provides more visibility into available references and prevents references from being over-used. It allows the client (reference) to choose how often they can be contacted in a given time period and provides a closed-loop feedback mechanism to make sure the client is providing positive responses.
    • Allows account executives (sales people) to easily request references based on: product Used, customer vertical, location, account size, expertise, etc.
    • Uses a “Five Star” method to show how relevant the answers are when a results are returned from a search.
    Read full review
    Cons
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Upland Software
    • Unintuitive user interface
    • Defensive meetings with Upland RO Innovation staff when requests for improvements are shared
    • Searching features are clunky, outdated, and unhelpful
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Upland Software
    Boulder Logic is just so easy and is in Salesforce
    Incentivized
    Read full review
    Usability
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Reliability and Availability
    IBM
    No answers on this topic
    Upland Software
    No known issues
    Read full review
    Performance
    IBM
    No answers on this topic
    Upland Software
    No known issues
    Read full review
    Support Rating
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
    Read full review
    Upland Software
    No answers on this topic
    Implementation Rating
    IBM
    No answers on this topic
    Upland Software
    The process of asking each reference how often they’d be willing to be contacted was the biggest task.
    We made assumptions for current clients, and ask each new client once they become a customer.
    Along with which specific skill-set they’d be willing to be a reference
    Read full review
    Alternatives Considered
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Upland Software
    While I was one of the decision makers in this process, I didn't sit on the demos for the other providers (I was brought in further in the sales process). My understanding from my team was that BL was much more configurable and support more robust integrations that the competitors
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    Upland Software
    • Lack of ability to implement references program
    • Stalled deployment of program
    Incentivized
    Read full review
    ScreenShots