Enboarder headquartered in Sydney offers their HR workflow automation suite with inbuilt employee engagement features. Enboarder is designed to smooth the employee onboarding process, integrating with a wide range of applications including ATS and HR systems (SuccessFactors, SmartRecruiters), electronic signature (e.g. DocuSign, etc), elearning systems (LinkedIn Learning), and collaboration tools (e.g. Slack) toprovide a streamlined employee experience.
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Pipefy
Score 7.6 out of 10
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Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
Enboarder is well suited in the following scenarios: 1. Create a better learning experience through remote training modules. 2. Creating an effective and measurable onboarding experience. 3. Creating a sense of community, belonging, and a safe space. 4. Helps with communication in large teams across regions and countries. 5. Automate daily boring schedules and tasks. 6. Monitor NPS scores and take corrective actions.
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
It all started when they first contacted us to trial the product - it was the best vendor pitch that I had encountered in over 20 years. It turned out to be a great reflection of the whole team we worked with during the implementation and ongoing stages. They are highly responsive to your needs and requests and open to supporting different ways to use their products
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
As an organisation, we have evaluated many Engagement and people connection software before shortlisting and testing these software and finally selecting 1 software. It helps in designing people-centric programs and people engagement. It helps your employees to cut through the clutter and have meaningful conversations. It has a user-friendly interface that helps and encourages employee participation. It helps build a Learning and Development program for all.
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
Our processes are more organized and we are not missing any steps.
We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
We are able to keep track of customer billing changes easier.
