What users are saying about
14 Ratings
84 Ratings
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Score 9 out of 101
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Likelihood to Recommend

Entrinsik Informer

It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
Michael Harlow profile photo

Synoptix

Synoptix really has only one purpose and while it has some shortcomings, it does adequately perform its job.
Tracy Burton profile photo

Feature Rating Comparison

BI Standard Reporting

Entrinsik Informer
7.1
Synoptix
Pixel Perfect reports
Entrinsik Informer
5.5
Synoptix
Customizable dashboards
Entrinsik Informer
8.0
Synoptix
Report Formatting Templates
Entrinsik Informer
7.9
Synoptix

Ad-hoc Reporting

Entrinsik Informer
7.5
Synoptix
Drill-down analysis
Entrinsik Informer
7.0
Synoptix
Formatting capabilities
Entrinsik Informer
7.0
Synoptix
Integration with R or other statistical packages
Entrinsik Informer
8.2
Synoptix
Report sharing and collaboration
Entrinsik Informer
8.0
Synoptix

Report Output and Scheduling

Entrinsik Informer
8.7
Synoptix
Publish to Web
Entrinsik Informer
9.0
Synoptix
Publish to PDF
Entrinsik Informer
9.0
Synoptix
Report Versioning
Entrinsik Informer
8.0
Synoptix
Report Delivery Scheduling
Entrinsik Informer
9.0
Synoptix

Access Control and Security

Entrinsik Informer
8.4
Synoptix
Multi-User Support (named login)
Entrinsik Informer
9.0
Synoptix
Role-Based Security Model
Entrinsik Informer
8.0
Synoptix
Multiple Access Permission Levels (Create, Read, Delete)
Entrinsik Informer
8.0
Synoptix

Security

Entrinsik Informer
Synoptix
9.1
Single sign-on capability
Entrinsik Informer
Synoptix
9.1
Role-based user permissions
Entrinsik Informer
Synoptix
9.1

Reporting & Analytics

Entrinsik Informer
Synoptix
7.6
Dashboards
Entrinsik Informer
Synoptix
6.2
Standard reports
Entrinsik Informer
Synoptix
7.5
Custom reports
Entrinsik Informer
Synoptix
9.1

General Ledger and Configurable Accounting

Entrinsik Informer
Synoptix
7.0
Accounts payable
Entrinsik Informer
Synoptix
8.2
Accounts receivable
Entrinsik Informer
Synoptix
8.2
Cash management
Entrinsik Informer
Synoptix
6.6
Expense management
Entrinsik Informer
Synoptix
5.1
Time tracking
Entrinsik Informer
Synoptix
6.4
Fixed asset management
Entrinsik Informer
Synoptix
9.5
Multi-currency support
Entrinsik Informer
Synoptix
5.0
Multi-division support
Entrinsik Informer
Synoptix
9.0
Regulations compliance
Entrinsik Informer
Synoptix
9.7
Self-service portal
Entrinsik Informer
Synoptix
2.3

Inventory Management

Entrinsik Informer
Synoptix
9.1
Inventory tracking
Entrinsik Informer
Synoptix
9.1
Location management
Entrinsik Informer
Synoptix
9.1

Order Management

Entrinsik Informer
Synoptix
7.1
Cost of goods sold
Entrinsik Informer
Synoptix
7.1

Accounting Firm BPO Features

Entrinsik Informer
Synoptix
8.7
Branded client dashboards
Entrinsik Informer
Synoptix
9.1
Client data roll-up capabilities
Entrinsik Informer
Synoptix
6.6
Configurable alerts
Entrinsik Informer
Synoptix
9.1
Client template cloning
Entrinsik Informer
Synoptix
9.1
Single sign-on
Entrinsik Informer
Synoptix
9.1
Legacy system data migration
Entrinsik Informer
Synoptix
9.1

Pros

Entrinsik Informer

  • Allows the creation of custom fields using JavaScript to provide end users with data directly without the need to do post calculations or cleanup. Many times the results required need a calculation based on the data or a field that is not available for query so being able to code the data into the results helps end users run their reports on their schedule without having to work with a technician.
  • The scheduling functionality allows different departments and users to plan ahead for their needs and either export or email the results. Scheduled reports comes in very handy when you need to export the data to third party companies or to a network location for batch processing. This allows us to provide current data with much more frequency.
  • LiveExcel functionality gives you the ability to connect your query to Microsoft Excel so users do not need to log into the product to run the results. This also allows the creation of VBA Macros to process the data and provide users with the final product on demand.
Michael Harlow profile photo

Synoptix

  • Provides a single pane of glass for all accounting and GL reporting.
  • Easy to pull reports in a simple manner.
  • Fairly easy to train new employees on how to pull the information needed for their day to day jobs.
Tracy Burton profile photo

Cons

Entrinsik Informer

  • There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list.
  • The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license.
Brian Pollitt profile photo

Synoptix

  • End point installations are a little confusing for some of our support staff. There's no direct installation wizard.
Logan Morris profile photo

Likelihood to Renew

Entrinsik Informer

Entrinsik Informer 8.7
Based on 67 answers
Factors that affect the renewal decision include cost effectiveness, feature requests/advancements, simplicity of maintaining and strong support community. Entrinsik support is great and very responsive. The support forums are also a good place for information and their documentation is quite good. Providing support for both Linux and Windows server installations allows for options as well.
Donald Beck profile photo

Synoptix

No score
No answers yet
No answers on this topic

Usability

Entrinsik Informer

Entrinsik Informer 8.0
Based on 12 answers
From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
Donald Beck profile photo

Synoptix

No score
No answers yet
No answers on this topic

Reliability and Availability

Entrinsik Informer

Entrinsik Informer 9.1
Based on 3 answers
We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
John Bowker profile photo

Synoptix

No score
No answers yet
No answers on this topic

Support

Entrinsik Informer

Entrinsik Informer 8.5
Based on 10 answers
Always able to get acceptable solutions in reasonable time from friendly support staff.Initial contact is always with knowledgeable person - not someone reading from a script trying to screen calls.Thanks Entrinsik for being in tune with my needs.
Ed McClusky profile photo

Synoptix

No score
No answers yet
No answers on this topic

Implementation

Entrinsik Informer

Entrinsik Informer 9.0
Based on 5 answers
Implementation was great. The person implementing was able to take care of the technical as well as training so it was nice to have one person cover all the needs at one time.
Donald Beck profile photo

Synoptix

No score
No answers yet
No answers on this topic

Alternatives Considered

Entrinsik Informer

Entrinsik Informer was really the only option. It handled our unique Database platform and provided our users with immediate cost and frustration savings. Since then, Informer has remained more than relevant, establishing itself in an ever changing database environment. We continually add data sources and Informer continues to serve us so well.
Jeffrey Jones profile photo

Synoptix

Synoptix is much simpler for our financial group to create reports and parse data.
Logan Morris profile photo

Return on Investment

Entrinsik Informer

  • Positive ROI by getting reports fast
  • Power users ease of use without IT support
  • Positive customer service because reports can be produced very quickly
Duane Roth profile photo

Synoptix

  • Positive impacts include month/quarter/year end closing processing time cut down with better reports, customizable reports and financial statement analysis.
Jeramy Mackie profile photo

Screenshots

Synoptix

Pricing Details

Entrinsik Informer

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Synoptix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

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