Envoy vs. Robin

Robin

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Envoy	Score 8.9 out of 10	N/A	Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts. Envoy also offer products to help buyers not only manage visitors, but also desks, meeting…	$0 up to 100 entries/month
Robin	Score 6.6 out of 10	N/A	Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.	N/A

Pricing

Envoy

Robin

Editions & Modules

Basic: $0
up to 100 entries/month
Standard: $99.00
per month per location
Premium: $299.00
per month per location

No answers on this topic

Offerings

Pricing Offerings
Envoy	Robin
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Primary solution (Desk and Room Booking) includes 25 user licenses. Additional user licenses and add-ons are available for purchase. Add-ons: Visitor Management, Advanced Analytics, Priority Support, and Advanced Authentication and Security Integrations.

More Pricing Information

Community Pulse
	Envoy	Robin
Considered Both Products	Envoy Verified User Anonymous Chose Envoy Strengths: Strong security measures, including watchlist screening. High scalability for industrial or multi-location businesses. On-premise deployment options. Comparison to Envoy: iLobby focuses on sectors that require a high level of security. Envoy Visitors is more … Incentivized Helpful? GC Graeme Canter Senior Operations Engineer Chose Envoy Envoy visitors compare very favorably against competitors, with its easy-to-use portal and flexibility, together with a low-cost space helps make it an easy decision to deploy and integrate into any small, medium, or large size companies. It has a good reputation in the … Incentivized Helpful? Verified User Anonymous Chose Envoy I have not personally evaluated other tools of this nature. Incentivized Helpful? Scott Mackinnon Director Of Business Development Chose Envoy we have not used any other tools other than Envoy as that is the preferred provider by our building property manager Columbia property trust. with that said from my understanding everyone within my organization seems to be happy or at least satisfied with the tool and its … Incentivized Helpful? Joe Scott Partner Account Manager Chose Envoy I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with … Incentivized Helpful? Verified User Anonymous Chose Envoy Front desk personnel < envoy Incentivized Helpful? Alvin Landicho Cloud Integration Consultant Chose Envoy We did not evaluate any other products and found Envoy unique at the time and the original motives were for the system to make the client appear more technologically progressive and "cutting edge" to visitors. The pricing model when they first started using the system was … Incentivized Helpful? Patrick Palmer Director Of Development Chose Envoy I have used a few other software platforms that aren't listed, but at the end of the day, Envoy is very niche and can fix the simple issue that it is designed to fix. Every other software platform we used was us just trying to come up with workarounds to solve our problem. Incentivized Helpful? Isidoro "Roy" Jovero IT Support Engineer Chose Envoy Envoy blows LobbyConnect (Teem) out of the water. We had many issues with LobbyConnect including the fact that Slack notifications were flaky at best, and there was no way to prevent repeat visitors from having to sign the NDA again. Incentivized Helpful? Verified User Anonymous Chose Envoy It's pretty much the same. You just need to listen to what the public wants and give them the features they're asking as long as they're within reason. See what the competition is offering and match them with the features and do competitive pricing and you're good! Envoy all … Incentivized Helpful? David Gano IT manager Chose Envoy We didn’t evaluate any others. Incentivized Helpful?	Robin LM Lauren Morrissey People & Culture Administrator Chose Robin N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a … Incentivized Helpful? JW Jon Windred Perfomance Associate Director Chose Robin Robin seems to do a good job and is better than manual room logistic Incentivized Helpful? Verified User Anonymous Chose Robin I have not evaluated any similar products. Incentivized Helpful? Abrar Ajrame Logistics Manager Chose Robin Zoom Events Incentivized Helpful? Verified User Anonymous Chose Robin I haven't used any software like Robin. Other places I worked required an archaic way of doing things...like using pen and paper and a calendar book. Robin is sooo much better. I don't know how large companies make do reserving spaces without it. I would recommend Robin to … Incentivized Helpful? Verified User Anonymous Chose Robin As an employee I can't comment on the final decision but I have used in-house alternatives in the past and also investigated other third party solutions, what stood out was Robin's value and its continued development of new features particularly analytics as this is an area … Incentivized Helpful? Verified User Anonymous Chose Robin I have not used any product other than Robin. Incentivized Helpful? Robin Sands CEO Chose Robin I don't recall names of others we have been exposed to. Robin works best. Incentivized Helpful? Verified User Anonymous Chose Robin none Incentivized Helpful? Josiah Sinanan Digital Lead Chose Robin I have only used Robin Incentivized Helpful? Verified User Anonymous Chose Robin When we started with Robin, we looked at the Evoko Liso as far as a hardware and software solution. Robin was much more compatible with the software we wanted and offered much more customization at less cost. I looked at other software solutions and nothing integrated as well … Incentivized Helpful? Adam Gallant, FMP, LEED GA Facility Manager Chose Robin In terms of meeting room booking platforms, I compare Robin to Condeco, which I used previously. Condeco (at the time at least) ran on proprietary hardware, which was a nightmare to manage compared to the ease of use with Robin running on iPads. iPads are easily swapped out and … Incentivized Helpful? Verified User Anonymous Chose Robin We were a longtime customer of Teem at our current organization and I used it at a former employer. Being a greater Boston based company we liked that we were close to Robin's HQ. This gave us face-time with the owners and our account executives. Aside from that, Robin was … Incentivized Helpful? Verified User Anonymous Chose Robin We only used Robin for room/meeting management. We recently transitioned to Zoom video conferencing, and they have enough room/meeting management features that we no longer need Robin. Robin does more, like dashboards, and many other features, but we never leveraged them. Incentivized Helpful? Isidoro "Roy" Jovero IT Support Engineer Chose Robin While all of these do essentially the same thing, Robin stands out in its simplicity. The main display has a colored overlay that informs users of the room status, whereas, with a system like Teem, this can be overlooked depending on the chosen theme. Incentivized Helpful? Steven Hiersche, Jr. Vice President, Information Technology Chose Robin We did not evaluate any competitors. Incentivized Helpful? Verified User Anonymous Chose Robin Robin has a lot more functionality currently, although I suspect Zoom's version will eventually be just as good at a much lower price point. Incentivized Helpful? Verified User Anonymous Chose Robin Unlike Fishbowl, Robin was available on the Kindle App Store and was also much more configurable. Meet Joan was interesting but given that it runs on its own proprietary hardware, there was a committed investment in testing it. Having an app which runs on multiple platforms, … Incentivized Helpful? Verified User Anonymous Chose Robin I honestly haven't yet. We used to default to a Google Calendar work around before implementing Robin. Incentivized Helpful?

Best Alternatives
	Envoy	Robin
Small Businesses	No answers on this topic	Zoho Calendar Score 7.9 out of 10
Medium-sized Companies	No answers on this topic	Zoom Rooms Score 8.5 out of 10
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Envoy	Robin
Likelihood to Recommend	10.0 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.2 (0 ratings)
Usability	10.0 (0 ratings)	8.7 (0 ratings)
Support Rating	9.6 (0 ratings)	10.0 (0 ratings)

User Testimonials
	Envoy	Robin
Likelihood to Recommend	If your company is embracing the hybrid workforce, then Envoy would be a great solution for you. Its ability to streamline the process of registering your visit so that others can see when and where you'll be in the office encourages others to visit the office as well. You’re also able to confirm certain vaccination statuses and confirm whether or not visitors have had any sickness symptoms prior to their visit. Very easy-to-use and attractive interface. Incentivized Joe Scott Partner Account Manager Read full review	Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet. Incentivized Isidoro "Roy" Jovero IT Support Engineer Read full review
Pros	Easily track and manage who is in your office. Better security, as you know who is or was in your office. Incentivized Verified User Anonymous Read full review	The integration to GSuite calendars is fantastic. Very simple and straightforward. The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you. Incentivized Verified User Anonymous Read full review
Cons	There aren't any features that are hard to use In my opinion, I wish I can have an "idiot button" for visitors to press when they say "This is too complicated..." I wouldn't mind if it were more personalized. Like to change a font color or background to match with a particular user. Verified User Anonymous Read full review	Cancelling out my reservation for the room if I miss the mark on check in. Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time. Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	It is easy to use and gives us all we need Incentivized Robin Sands CEO Read full review
Usability	Easy to Setup. Organizations benefit from a simple onboarding procedure. Feature richness. Provides guest pre-registration, badge printing, and security warnings. Customizability Options for customizing the experience include branding, processes, and compliance needs. Integrations. Compatible with other technologies such as Slack, Microsoft Teams, and access control systems. I like it lot. Verified User Anonymous Read full review	Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office. Incentivized Verified User Anonymous Read full review
Support Rating	I don't know exactly how good the support is, but I'm giving it a 10 because I haven't had to use the support team. The platforms that work and don't make you reach out to support deserve to be recognized, and this is my way of doing that. Grateful for technology that works. Incentivized Patrick Palmer Director Of Development Read full review	I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Envoy visitors compare very favorably against competitors, with its easy-to-use portal and flexibility, together with a low-cost space helps make it an easy decision to deploy and integrate into any small, medium, or large size companies. It has a good reputation in the industry and the staff are knowledgeable and extremely friendly. Incentivized GC Graeme Canter Senior Operations Engineer Read full review	N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless. Incentivized LM Lauren Morrissey People & Culture Administrator Read full review
Return on Investment	We joined very early in Envoy's history so we are on a (now obsolete) plan that provides quite a lot of features at a fair price. Looking at their current pricing model and feature set per tier, it is apparent that the system is aimed at enterprise customers and shared office spaces with many tenants. Incentivized Alvin Landicho Cloud Integration Consultant Read full review	No more meeting room conflicts, better office space management Booking a room literally takes 2 clicks, very easy and quick - saves time for more important things We bought a bunch of iPads to display meeting information on each room and we need to remember to charge them every night Incentivized Verified User Anonymous Read full review
ScreenShots		Robin Screenshots