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Easy to use, good to look at conference room display
Updated July 18, 2022

Easy to use, good to look at conference room display

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Robin

Robin is used in our organization for keeping track of current conference room use as well as present an aesthetically pleasing display. When people wanted to use conference rooms and the rooms were in use, it allows them to see in the room who is using the room and what other rooms are available.
  • Interfaces with Office365
  • Aesthetically pleasing look
  • Easily customizable
  • A little more customization options as far as font sizes, colors.
  • Integration with Office265
  • Visual appeal and practicality
  • Because we're a small company, the ROI is hard to quantify.
  • The visual appeal is hard to quantify.
When we started with Robin, we looked at the Evoko Liso as far as a hardware and software solution. Robin was much more compatible with the software we wanted and offered much more customization at less cost. I looked at other software solutions and nothing integrated as well with Office365 or looked as good as Robin.

Do you think Robin delivers good value for the price?

Yes

Are you happy with Robin's feature set?

Yes

Did Robin live up to sales and marketing promises?

Yes

Did implementation of Robin go as expected?

Yes

Would you buy Robin again?

Yes

For our scenario, we're a small company, but the Robin software running on tablets in customized mounts adds a lot of visual appeal to our conference rooms. It makes the conference rooms easily identifiable as well as shows you by color the status of the room. Users can schedule from Outlook or reserve a room right from the tablet.

Robin Support

I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No, but we pay a annual fee to use it, so I expect reasonable support from that. Since I haven't needed support very much at all, I don't think any additional expense is necessary.
I had an issue with a tablet activating with the wrong room. Apparently this is a bug and the support person told me exactly what to do to get it to refresh to the correct room. The solution wasn't difficult and caused no issues.

Using Robin

Robin is easy to use from the conference room tablet as well as easy to add to an Office365 environment. It easily integrates with existing room calendars, so there was no need for additional training for the users.