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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EpicCare EMR

    Score9.2 out of 10
    N/AEpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    EpicCare EMRSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    EpicCare EMRSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    EpicCare EMRSmartsheet
    Considered Both Products
    Epic
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    EpicCare EMRSmartsheet
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    29% above category average
    Smartsheet
    -
    Ratings
    Claims management10.01 Ratings00 Ratings
    Coding10.02 Ratings00 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    8.8
    1 Ratings
    14% above category average
    Smartsheet
    -
    Ratings
    Rule-based scheduling10.01 Ratings00 Ratings
    Automated appointment reminders5.01 Ratings00 Ratings
    Multi-location support10.01 Ratings00 Ratings
    Calendar interface10.01 Ratings00 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    9.3
    2 Ratings
    25% above category average
    Smartsheet
    -
    Ratings
    Charting / document management10.02 Ratings00 Ratings
    Templates5.02 Ratings00 Ratings
    Patient portal10.01 Ratings00 Ratings
    Mobile/tablet support10.02 Ratings00 Ratings
    Fax integration10.01 Ratings00 Ratings
    Integration with other EMR and PM systems8.02 Ratings00 Ratings
    Workflow automation10.02 Ratings00 Ratings
    Speech recognition10.01 Ratings00 Ratings
    Customization10.02 Ratings00 Ratings
    E-prescribing10.02 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    10.0
    2 Ratings
    19% above category average
    Smartsheet
    -
    Ratings
    HIPAA compliance10.02 Ratings00 Ratings
    Role-based permission levels10.02 Ratings00 Ratings
    Data backups and redundancy10.02 Ratings00 Ratings
    Local mode / networking failsafe10.02 Ratings00 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    9.0
    2 Ratings
    18% above category average
    Smartsheet
    -
    Ratings
    Task tracking10.02 Ratings00 Ratings
    Specialty-specific workflows7.02 Ratings00 Ratings
    Multi-office / multi-physician capabilities10.02 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Epic EpicCare EMR and Smartsheet
    Feature
    Epic EpicCare EMR
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    EpicCare EMRSmartsheet
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EpicCare EMRSmartsheet
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    EpicCare EMRSmartsheet
    Likelihood to Recommend
    Epic
    Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    Epic
    • One centralized location for medical records review, retrieval, additions/updates, etc.
    • User-friendly application.
    • Well know in the field, therefore training is easier than with a foreign (unknown) system.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    Epic
    • Med Order simplification.
    • Easy workflow.
    • AI prediction.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    Epic
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    Epic
    No answers on this topic
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    Epic
    The Company normally responds to most requests. At times, however, the response times are longer than expected.
    Incentivized
    Read full review
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    Epic
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    Epic
    Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    Epic
    • I am not up to speed on the ROI for the product.
    • The product is average in terms of what it provides our organization.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots