Epic MyChart vs. RXNT

Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed.

Incentivized

For a small practice, the price is really one of the best options. It takes some time to learn the software, like any, but overall pretty uaer friendly. It has all the features we need, but needs a little fine tuning. For instance when we use the messaging in the EHR, there is no notification to the sender or recipient that they have a message. You literally have to be logged in and constantly checking. That needs to be fixed.

Incentivized

• Collecting payments for bills
• Providing patient data for analysis
• Continuous updates of their UI
• Integrating different tools like virtual visits, SmartExam

Incentivized

• Slow communication form for private messaging, could add a live chat feature option.
• Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.
• Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

Incentivized

More market share, so people are more used to Epic MyChart.

Incentivized

• It allows me to better decision about my health
• It allows me to show my medical records to friends and family that are in the medical field
• Makes it easy to have one location for all medical records

Incentivized