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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor CPQ

    Score6 out of 10
    N/AEpicor CPQ, formerly KBMax, is an interactive 3D UI CPQ solution that enables customers and sales users to configure simple or complex products on any device, now from Epicor since the May, 2021 acquisition.N/A

    Dropbox Sign

    Score8.9 out of 10
    N/AHelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.

    $0

    per month

    Pricing
    Epicor CPQDropbox Sign
    Editions & Modules
    No answers on this topic
    Free
    $0
    Essentials
    $15
    per month
    Standard
    $25
    per month starting at two users, per user
    Essentials API
    $75
    per month Starting at 50 signature requests / mo.
    Standard API
    $250
    per month Starting at 100 signature requests / mo.
    Premium
    Custom
    Custom
    Offerings
    Pricing Offerings
    Epicor CPQDropbox Sign
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Additional pricing available for HelloWorks and HelloFax
    More Pricing Information
    Community Pulse
    Epicor CPQDropbox Sign
    Considered Both Products
    Epicor Software
    No answer on this topic
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    91%
    Would buy again
    140 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    133 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    111 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    127 Answers
    Features
    Epicor CPQDropbox Sign
    CPQ
    Comparison of CPQ features of Epicor CPQ and Dropbox Sign
    Feature
    Epicor CPQ
    9.0
    1 Ratings
    3% above category average
    Dropbox Sign
    -
    Ratings
    Quote sharing/sending9.01 Ratings00 Ratings
    Product configuration9.01 Ratings00 Ratings
    Configuration options9.01 Ratings00 Ratings
    Pricing rules9.01 Ratings00 Ratings
    Price adjustment9.01 Ratings00 Ratings
    Purchase history and open contracts9.01 Ratings00 Ratings
    Guided selling/Sales portal9.01 Ratings00 Ratings
    CPQ reporting & analytics9.01 Ratings00 Ratings
    CPQ-CRM integration9.01 Ratings00 Ratings
    Attachments to quotes9.01 Ratings00 Ratings
    Order capturing9.01 Ratings00 Ratings
    Best Alternatives
    Epicor CPQDropbox Sign
    Small Businesses
    QuoteWerks
    Score9.7 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.7 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor CPQDropbox Sign
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.8
    (178 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (12 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (124 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.7
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.3
    (120 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Epicor CPQDropbox Sign
    Likelihood to Recommend
    Epicor Software
    KBMax as the interface is very clean and easy for new users to understand how the product works. This platform offers effective communication between professionals and easy project planning solutions. Its reporting options are easy to use and generate accurate data reports and also manage all the project data from one roof.
    Incentivized
    Read full review
    Dropbox
    Someone who has never used Dropbox Sign before could quickly figure it out without needing a tutorial or guide. It is very useful in instantly collecting signatures and keeping others in the loop as well, even if they aren't signers. I love that there's an option to cc someone in basically and they'll be able to see the documents and when it's signed. It's also impossible to miss a document not being signed because it automatically sends reminders to signers if they do not sign and emails reminders daily, letting me know how many documents are pending signatures.
    Read full review
    Pros
    Epicor Software
    • Easy on scheduling.
    • Excellent planning system.
    • Services automation.
    Incentivized
    Read full review
    Dropbox
    • Allows customization for each client.
    • Gives us all the room we need to create a thorough contract.
    • Allows us to save each executed contract as a PDF.
    • Looks like a pricey, professionally drawn-up contract.
    • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Training on KBMax is a must process.
    • Requires an heavy machine.
    • Not easy on configure all the functionalities.
    Incentivized
    Read full review
    Dropbox
    • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Dropbox
    Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit
    Incentivized
    Read full review
    Usability
    Epicor Software
    No answers on this topic
    Dropbox
    I found this to be super user-friendly and easy to teach other teammates how to use in 5 minutes. I use it frequently, and there was little to no learning curve with this product. I also find that document signers have no problem navigating the documents we need them to review.
    Incentivized
    Read full review
    Reliability and Availability
    Epicor Software
    No answers on this topic
    Dropbox
    I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
    Incentivized
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    Dropbox
    Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    No answers on this topic
    Dropbox
    Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    Dropbox
    I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
    Incentivized
    Read full review
    Alternatives Considered
    Epicor Software
    No answers on this topic
    Dropbox
    Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Epicor Software
    No answers on this topic
    Dropbox
    The appropriate price for the system.
    Incentivized
    Read full review
    Scalability
    Epicor Software
    No answers on this topic
    Dropbox
    Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
    Incentivized
    Read full review
    Return on Investment
    Epicor Software
    • KBMax reports are most effective and easy to understand.
    • Its scheduling capability is impressive.
    • Data planning and project data management.
    Incentivized
    Read full review
    Dropbox
    • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
    • Reduction of paper waste and organization.
    • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
    Incentivized
    Read full review
    ScreenShots

    Dropbox Sign Screenshots

    Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation