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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Eagle

    Score7.9 out of 10
    N/AThe Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.N/A

    GoodData.AI

    Score8.8 out of 10
    N/AGoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment.N/A
    Pricing
    Epicor EagleGoodData.AI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epicor EagleGoodData.AI
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Epicor EagleGoodData.AI
    Considered Both Products
    Epicor Software
    No answer on this topic
    GoodData.AI
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    73 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    Features
    Epicor EagleGoodData.AI
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epicor Eagle and GoodData.AI
    Feature
    Epicor Eagle
    -
    Ratings
    GoodData.AI
    8.1
    74 Ratings
    12% above category average
    Pixel Perfect reports00 Ratings8.055 Ratings
    Customizable dashboards00 Ratings8.974 Ratings
    Report Formatting Templates00 Ratings7.362 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epicor Eagle and GoodData.AI
    Feature
    Epicor Eagle
    -
    Ratings
    GoodData.AI
    8.1
    74 Ratings
    4% above category average
    Drill-down analysis00 Ratings7.772 Ratings
    Formatting capabilities00 Ratings7.674 Ratings
    Report sharing and collaboration00 Ratings8.069 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epicor Eagle and GoodData.AI
    Feature
    Epicor Eagle
    -
    Ratings
    GoodData.AI
    7.9
    69 Ratings
    2% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.067 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.656 Ratings
    Predictive Analytics00 Ratings6.540 Ratings
    Pattern Recognition and Data Mining00 Ratings9.620 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Epicor Eagle and GoodData.AI
    Feature
    Epicor Eagle
    -
    Ratings
    GoodData.AI
    8.0
    75 Ratings
    5% above category average
    Multi-User Support (named login)00 Ratings8.974 Ratings
    Role-Based Security Model00 Ratings8.666 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.072 Ratings
    Single Sign-On (SSO)00 Ratings6.546 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Epicor Eagle and GoodData.AI
    Feature
    Epicor Eagle
    -
    Ratings
    GoodData.AI
    8.3
    51 Ratings
    14% above category average
    REST API00 Ratings8.443 Ratings
    Javascript API00 Ratings8.339 Ratings
    iFrames00 Ratings8.340 Ratings
    Best Alternatives
    Epicor EagleGoodData.AI
    Small Businesses
    No answers on this topic
    Yellowfin
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Reveal
    Score10 out of 10
    Enterprises
    No answers on this topic
    Microsoft Power BI Embedded
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor EagleGoodData.AI
    Likelihood to Recommend
    9.6
    (8 ratings)
    9.2
    (102 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.9
    (19 ratings)
    Usability
    9.1
    (1 ratings)
    9.4
    (81 ratings)
    Availability
    -
    (0 ratings)
    8.7
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.7
    (3 ratings)
    Support Rating
    9.1
    (1 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    7.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (13 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.7
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Epicor EagleGoodData.AI
    Likelihood to Recommend
    Epicor Software
    My area covers our general ledger accounting. Let me tell you how much I appreciate that Eagle will fully track the entire journal entry of a sales transaction! Our previous ERP provider did not track the Cost of Goods Sold and Sales Tax portion of a sales. It was really labor-intensive to fill the missing gaps. Switching to Eagle N Series has saved the company up to 40% in various labor costs because the reporting is accurate and detailed.
    Incentivized
    Read full review
    GoodData.AI
    I think it works nicely for shops that want the analytical power and are ok to host their own infrastructure for the data and etl. For smaller operations with limited budgets but still high demand for analytical features the math may not work out.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • Mobile applications like Mobile Manager, Mobile Lookup, and Pricing Planner put resources in the palm of your hand to use in the store, at trade shows, or at your competition.
    • Eagle N has powerful promotional tools with Dynamic Promotions to keep your Marketing fresh and current.
    • By combining Compass Analytics with Eagle N you can create almost any query, simple of difficult. This powerful tool lets you simplify difficult research, you can easily find a customer's receipt from ten years ago.
    • Functions like ITR (Inventory Tracking Record) ICL (Inventory Change Log) let you quickly determine the electronic history of a sku. It allows you to see what, why, how and who changed a record.
    Incentivized
    Read full review
    GoodData.AI
    • The source datasets are often complex, semi-structured and un-linked to key entities. With GoodData, all of these datasets are unified to serve as a central semantic data model layer, building into a galaxy schema with dimensions, bridge, and facts, which then forms the backbone that powers the [...] data intelligence cloud. Building insights and dashboards become a much easier task once the underlying data model is designed. GoodData enforces certain best practices as a BI tool, which must be adhered to get the true value of the raw data. For e.g. the source FDA dashboard may just show inspection data but the Site Profile dashboard built on GoodData goes beyond the standard information and shows more insight into site risk scores and can be drilled into details. There is blog written on this topic: [...].
    • GoodData provides a rich collection of visualization options that help us create compelling story-telling via dashboards. Being well-prepared for FDA inspections is essential for maintaining product quality, regulatory compliance, and avoiding serious business setbacks. FDA inspections are critical events that can shape a company’s market access and reputation. The FDA itself offers the FDA Data Dashboard, but it doesn’t make every document available. There is a blog written on this topic: [...].
    • Medical devices and technologies do not stop evolving after they receive regulatory approval. Once a product hits the market, it faces real-world usage, compliance challenges, and an array of regulatory scrutiny. Managing these postmarket dynamics is critical to a product’s long-term success and patient safety. However, many companies struggle to keep track of relevant events across a product’s markets, from adverse event reports to changing regulations. Postmarket Intelligence developed on GoodData platform enables us to solve that problem. It empowers MedTech companies to efficiently monitor, assess, and act on postmarket data—saving time, improving decision-making, and ensuring compliance with industry standards. Anyone who is used to trying to get the data they need from the various FDA, and other regulatory agency websites, knows that collecting, cleaning, and structuring that data takes hours. And that’s before any analysis can get done. We enable customers to free up time to focus only on the high-value analysis and subsequent recommendations to leadership, rather than wrangling the data.
    • The data pipeline refresh that is provided by GoodData Platform is also quite useful from data engineering perspective. The Automated Data Distribution v2 or commonly called as ADD refresh follows a set pattern of identifying the analytical data model through output stage which helps abstract the complex table definition to simpler views that can help with quick rebuild at the data warehouse level while loading the data into GoodData's ADS storage layer. The import first way of loading data into GoodData's cloud storage, followed by querying for any aggregations or metrics on the GoodData analyzer, makes this simple and fast.
    • GoodData's latest product i.e. Cloud also offers several good features like Analytics as Code which helps software engineering teams follow a code-first approach to analytics, where building insights, dashboards or even datasets can be done in YAML templates or serviced by REST APIs. This is particularly forward thinking in the modern technology stack and evolving industry requirements. These provide seamless integration options to front-end and backend code, embedded analytics with multiple choices from HTML to React based workloads. At [...], we are currently exploring most of these features while planning for a future migration from Platform to Cloud.
    Incentivized
    Read full review
    Cons
    Epicor Software
    • Adding the same SKU in 2 different lines does not work in Eagle N Series.
    • In the IMU function, I would like to have the SKU field drill down to show the last 5 SKUs I was working on.
    • I would like to see the check printing feature simplified.
    • I would like to have more choices of fields that could print on our invoices.
    • In POS, it would be nice to have an easy viewer available to see what A/R customers owe.
    Incentivized
    Read full review
    GoodData.AI
    • Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
    • To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
    • For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Epicor Software
    Eagle N series is a great tool. It really compliments the Eagle 4 Windows. The additional features are really nice to have. You can never have too much information. It helps me make better, wiser decisions. Eagle N allows compass functions without having to leave what function I'm in and see the additional information. GREAT TOOL!
    Incentivized
    Read full review
    GoodData.AI
    Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
    Incentivized
    Read full review
    Usability
    Epicor Software
    There is a lot of information provided in Epicor. From Simple viewers to detailed information for the owner of the company, there is a lot of information. Also, let me mention, the Audit information. From a simple sku change to deletions, everything is recorded in an audit trail. It really helps to stop a thief or simply help you see what you did so you can undo it. Epicor also has a great security system. Their security bits allow you to decide who can perform what function. There are a lot of options to the funtions. This allows you to customize functions to your operation. We are not all alike!
    Incentivized
    Read full review
    GoodData.AI
    From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.
    Incentivized
    Read full review
    Reliability and Availability
    Epicor Software
    No answers on this topic
    GoodData.AI
    We are approximately one month since go-live. There has been one short outage.
    Read full review
    Performance
    Epicor Software
    No answers on this topic
    GoodData.AI
    I'm generally impressed with how fast it reflects so much data.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    When I call in for support, they connect to my problem, view my computer with me and walk me through a solution and fixing the problem. They educate you and explain in simple terms what they are doing, how and why they fix it. This way, you understand and feel more confident moving forward and I am more efficient using the functions next time. They really are very patient.
    Incentivized
    Read full review
    GoodData.AI
    Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
    Incentivized
    Read full review
    In-Person Training
    Epicor Software
    No answers on this topic
    GoodData.AI
    Petr was a rock star - patient, knowledgeable, clear and easy to work with.
    Read full review
    Online Training
    Epicor Software
    No answers on this topic
    GoodData.AI
    GoodData implementation team was professional and courteous
    Read full review
    Implementation Rating
    Epicor Software
    The process, from my point of view, was handled very well. It was a smooth transaction with lots of support both on site and by phone. All questions were answered and everything was explained each step of the way. A lot of information and support were provided including decisions on options and securities.
    Incentivized
    Read full review
    GoodData.AI
    Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome
    Incentivized
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    Alternatives Considered
    Epicor Software
    We were already Eagle customers when a guru from our parent company recommended we switch some of the computers on the system over to N Series. Now that I primarily use N Series, it is especially when I find myself on a computer that does not have it, that I realize how much more intuitive N Series seems to be set up.
    Incentivized
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    GoodData.AI
    GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.
    Incentivized
    Read full review
    Scalability
    Epicor Software
    No answers on this topic
    GoodData.AI
    We never had any issues with scalability, other than being limited by workspaces
    Incentivized
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    Return on Investment
    Epicor Software
    • Epicor does provide almost a real time reporting dashboard so we have insight into our sales data and numbers necessary to make price changes if needed that have affected our bottom line and GM.
    • Our insight into certain products and the cost drivers continues to improve with the GM detail capabilities in business advisor.
    Incentivized
    Read full review
    GoodData.AI
    • I personally pushed our management to get GoodData implemented, and there on we have been making much more profits than we ever did!
    • Last month we made a decision using the platform and withing a short span of time our ROI gets 7X.
    • We also made a marketing spend of $100,000 every quater using the insights and metrics, and we are really happy with the returs.
    Incentivized
    Read full review
    ScreenShots

    GoodData.AI Screenshots

    Screenshot of Governed Analytics and AI, Built for ScaleScreenshot of Build and Scale Analytics with CodeScreenshot of Ground AI in Trusted Business ContextScreenshot of Automate Analytics with Assistants, Copilots, and AI WorkflowsScreenshot of Embed and Extend Analytics AnywhereScreenshot of Optimize Performance and Compute Cost