Epicor ECM vs. Planview ProjectPlace

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.

Incentivized

Planview ProjectPlace is a vibrant platform that manages all activities and schedules different roles based on their urgency, importance, and requests. Further, Planview ProjectPlace outlines the need for proper documentation with the aim of accurate referencing. Tasks are credibly shared, and proper reporting is enhanced to transform firms' work environment. ; Lastly, Planview ProjectPlace brings sustainable email integration for enterprises.

Incentivized

• Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
• We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
• The functionalities are straight forward, so it is not hard to use the docStar system.

Incentivized

• Easy of use. Modules are well define.
• Navigation: Users can use the tool's search functionality to find what they are looking for easily. The home page is configurable to the users' needs.
• The knowledge center is a key function to understand the tool capabilities.

Incentivized

• Cost is an issue, pricey for what it's essentially glorified cloud storage.
• No ability to lookup vehicles by stock number or phone number.

Incentivized

• Under the time tracking, it would be nice to have a set template that would load each week and not have to click a button to load the previous week's template.
• Somehow making it more intuitive.
• Having to add in each service line and each detail that I cover for every service line each week is a bit ridiculous.

Incentivized

We're committed now & have >50 users on Projectplace. All our projects are now tracked in the tool. We this investment of time & training, the cost of maintaining Projectplace is relatively low for the benefit. So we will renew, even if there are some idiosyncrasies in the tool & there are opportunities for improvement.

Incentivized

Planview ProjectPlace is an actionable approach, which facilitates all the processes that entail project management and resource planning. Besides, Planview ProjectPlace has established credible monitors, which focus on time, and resources for swift performance. More so, Planview ProjectPlace allows accurate prioritization of every business procedure, to bring clear operational maps.

Incentivized

No downtime-issues since the implementation. It has been very stable

Incentivized

Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.

Incentivized

An unlimited project collaboration tool that scales with the increase of team members and is designed to incorporate waterfalls and agile workflows and effectively adapts to situations of change of plans very easily. All projects progress is easily followed through a single dashboard with perfect visualization capabilities and allows project team members to share files and documents in real-time.

Incentivized

create an extensive change management process to help folks embrace the change

A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system

Incentivized

It offers a simpler alternative that's easier to manage by the less tech-savvy people. I also think that Planview Projectplace has managed to keep the product updated compared to other project management tools. Miro is perhaps the one that comes to mind, but while evaluating, we saw fewer issues with Planview Projectplace. Overall, the decision came down to the project manager, that had previous experience and recommended the product. For me, using a product from a smaller company is better because I know that there will be a focus on improving it, unlike, for example, Microsoft products that can be discontinued at any moment.

Incentivized

It is a bit more difficult to fluently use in large scale implementations

Incentivized

• We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.

Incentivized

• [We have the] ability to support remote work through projects that scale across multiple groups
• We have large-scale quarterly projects, so the ability to save and duplicate project templates are helpful for us to keep track of tasks down to the specific card

Incentivized