Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor Grow
Score 8.0 out of 10
Small Businesses (1-50 employees)
Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A
Looker
Score 8.4 out of 10
N/A
Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.N/A
Pricing
Epicor GrowLooker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor GrowLooker
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredRequired
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Epicor GrowLooker
Features
Epicor GrowLooker
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Epicor Grow
8.0
32 Ratings
2% below category average
Looker
7.6
133 Ratings
7% below category average
Customizable dashboards9.032 Ratings8.4132 Ratings
Report Formatting Templates7.025 Ratings7.7114 Ratings
Pixel Perfect reports00 Ratings6.8109 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Epicor Grow
7.7
31 Ratings
4% below category average
Looker
7.2
131 Ratings
11% below category average
Drill-down analysis7.027 Ratings6.9127 Ratings
Formatting capabilities7.028 Ratings6.9129 Ratings
Report sharing and collaboration9.030 Ratings8.8130 Ratings
Integration with R or other statistical packages00 Ratings6.355 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Epicor Grow
6.7
29 Ratings
20% below category average
Looker
8.1
127 Ratings
2% below category average
Publish to Web7.025 Ratings7.8105 Ratings
Publish to PDF7.025 Ratings8.2112 Ratings
Report Delivery Scheduling6.025 Ratings8.6109 Ratings
Report Versioning00 Ratings7.983 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Epicor Grow
7.0
26 Ratings
13% below category average
Looker
6.6
127 Ratings
19% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.024 Ratings7.7123 Ratings
Location Analytics / Geographic Visualization7.023 Ratings7.5109 Ratings
Predictive Analytics00 Ratings4.66 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Epicor Grow
7.0
31 Ratings
19% below category average
Looker
7.6
127 Ratings
11% below category average
Multi-User Support (named login)7.031 Ratings8.0119 Ratings
Role-Based Security Model7.025 Ratings7.4104 Ratings
Multiple Access Permission Levels (Create, Read, Delete)7.025 Ratings7.4121 Ratings
Report-Level Access Control7.01 Ratings7.559 Ratings
Single Sign-On (SSO)7.017 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Epicor Grow
7.7
26 Ratings
1% below category average
Looker
5.4
94 Ratings
36% below category average
Responsive Design for Web Access8.026 Ratings5.790 Ratings
Mobile Application7.513 Ratings5.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.018 Ratings6.184 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Epicor Grow
7.0
20 Ratings
10% below category average
Looker
-
Ratings
REST API7.020 Ratings00 Ratings
Best Alternatives
Epicor GrowLooker
Small Businesses
Yellowfin
Yellowfin
Score 8.7 out of 10
Yellowfin
Yellowfin
Score 8.7 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
Kyvos Semantic Layer
Kyvos Semantic Layer
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Epicor GrowLooker
Likelihood to Recommend
8.0
(32 ratings)
8.3
(132 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(8 ratings)
Usability
7.1
(5 ratings)
8.8
(12 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
6.0
(1 ratings)
Support Rating
9.4
(5 ratings)
8.8
(14 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Epicor GrowLooker
Likelihood to Recommend
Epicor Software
Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Read full review
Google
When data drives potential for new orders, Looker earns its place in our tech stack. If, on the other hand, we are hoping for pipeline generation, Looker is useful if you are willing to repeatedly go check customer utilizations .... it is not appropriate if you are hoping to automate data analysis for this purpose.
Read full review
Pros
Epicor Software
  • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
  • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
  • Great account managers who check in regularly and are willing to help out whenever needed.
Read full review
Google
  • Show visited pages - sessions, pageviews - which programs are viewed the most.
  • Displays session source/medium views to see where users are coming from.
  • It shows the video titles, URLs, and event counts so we can monitor the performance of our videos.
  • It gives a graphic face to the numbers, such as using bar charts, pie graphs, and other charts to show user trends or which channels are driving engagement.
  • Our clients like to see the top pages visited for a month.
  • I like the drop-and-drag approach, and building charts is a little easier than it was before.
Read full review
Cons
Epicor Software
  • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
  • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
  • The functionality of being able to snapshot data isn't quite there.
Read full review
Google
  • Documentation is scarce, and very difficult to find when you need it.
  • Pricing is unclear, particularly as you look to scale your reports across the business.
  • Data from other sources is not represented in the system as well as first party Google services.
Read full review
Likelihood to Renew
Epicor Software
No answers on this topic
Google
I give it this rating because it deems as effective, I am able to complete majority of my tasks using this app. It is very helpful when analyzing the data provided and shown in the app and it's just overall a great app for Operational use, despite the small hiccups it has (live data).
Read full review
Usability
Epicor Software
This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
Read full review
Google
Looker is relatively easy to use, even as it is set up. The customers for the front-end only have issues with the initial setup for looker ml creations. Other "looks" are relatively easy to set up, depending on the ETL and the data which is coming into Looker on a regular basis.
Read full review
Reliability and Availability
Epicor Software
No answers on this topic
Google
No objections
Read full review
Performance
Epicor Software
No answers on this topic
Google
Somehow resources heavy, both on server and client. I recommned at least 50Mbs data rate and high performance desktop comouter to be abke to run comolex tasks and configure larger amount of data. On the other hand, the client does not need to worry when viewing, the performance is usually ok
Read full review
Support Rating
Epicor Software
The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
Read full review
Google
Never had to work with support for issues. Any questions we had, they would respond promptly and clearly. The one-time setup was easy, by reading documentation. If the feature is not supported, they will add a feature request. In this case, LDAP support was requested over OKTA. They are looking into it.
Read full review
Implementation Rating
Epicor Software
No answers on this topic
Google
Very satisfied, easy to implement
Read full review
Alternatives Considered
Epicor Software
Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
Read full review
Google
Looker Studio, you can easily report on data from various sources without programming. Looker Studio is available at no charge for creators and report viewers. Enterprise customers who upgrade to Looker Studio Pro will receive support and expanded administrative features, including team content management. So it's good.
Read full review
Contract Terms and Pricing Model
Epicor Software
No answers on this topic
Google
Perfect price to performance
Read full review
Return on Investment
Epicor Software
  • Made it so much easier and faster to access data across tools
  • Lessened the time exporting and uploading data to excel/sheets for analysis
  • Made data and metrics more easily accessible to others in our orgs
Read full review
Google
  • Looker has a poignant impact on our business's ROI objectives. As an advertising exchange we have specific goals for daily requests and fill, and having premade Looks to monitor this is an integral piece of our operational capability
  • To facilitate an efficient monthly billing cycle in our organization, Looker is essential to track estimated revenue and impression delivery by publisher. Without the Looks we have set up, we would spend considerably more time and effort segmenting revenue by vertical.
  • Looker's unique value proposition is making analytical tools more digestible to people without conventional analytical experience. Other competing tools like Tableau require considerably more training and context to successfully use, and the ability to easily plot different visualizations is one of its greatest selling points.
Read full review
ScreenShots

Epicor Grow Screenshots

Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.

Looker Screenshots

Screenshot of a Looker dashboard with a geo chart.