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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epicor Grow

    Score6.3 out of 10
    Small Businesses (1-50 employees)
    Grow, from Epicor since the March 2022 acquisition, is a business intelligence software that is designed to empower businesses to become data-driven and accelerate growth by aligning team objectives and inspiring strategic decisions.N/A

    Cyfe

    Score4 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Pricing
    Epicor GrowCyfe
    Editions & Modules
    No answers on this topic
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Offerings
    Pricing Offerings
    Epicor GrowCyfe
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Epicor GrowCyfe
    Considered Both Products
    Epicor Software
    No answer on this topic
    Traject
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Epicor GrowCyfe
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    8.0
    32 Ratings
    2% below category average
    Cyfe, by Traject
    6.6
    28 Ratings
    21% below category average
    Customizable dashboards9.032 Ratings4.028 Ratings
    Report Formatting Templates7.025 Ratings9.120 Ratings
    Pixel Perfect reports00 Ratings6.817 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    7.7
    31 Ratings
    4% below category average
    Cyfe, by Traject
    7.2
    26 Ratings
    11% below category average
    Drill-down analysis7.027 Ratings8.715 Ratings
    Formatting capabilities7.028 Ratings8.120 Ratings
    Report sharing and collaboration9.030 Ratings2.026 Ratings
    Integration with R or other statistical packages00 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    6.7
    29 Ratings
    20% below category average
    Cyfe, by Traject
    5.0
    23 Ratings
    49% below category average
    Publish to Web7.025 Ratings4.015 Ratings
    Publish to PDF7.025 Ratings4.021 Ratings
    Report Delivery Scheduling6.025 Ratings1.017 Ratings
    Report Versioning00 Ratings6.89 Ratings
    Delivery to Remote Servers00 Ratings9.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    7.0
    26 Ratings
    13% below category average
    Cyfe, by Traject
    7.2
    19 Ratings
    10% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.024 Ratings3.018 Ratings
    Location Analytics / Geographic Visualization7.023 Ratings8.614 Ratings
    Predictive Analytics00 Ratings10.08 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    7.0
    31 Ratings
    19% below category average
    Cyfe, by Traject
    7.1
    22 Ratings
    18% below category average
    Multi-User Support (named login)7.031 Ratings10.020 Ratings
    Role-Based Security Model7.025 Ratings6.314 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.025 Ratings8.416 Ratings
    Report-Level Access Control7.01 Ratings1.01 Ratings
    Single Sign-On (SSO)7.017 Ratings9.76 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    7.7
    26 Ratings
    0% below category average
    Cyfe, by Traject
    9.3
    19 Ratings
    19% above category average
    Responsive Design for Web Access8.026 Ratings9.418 Ratings
    Mobile Application7.513 Ratings10.05 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.018 Ratings7.713 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Epicor Grow and Cyfe, by Traject
    Feature
    Epicor Grow
    7.0
    20 Ratings
    10% below category average
    Cyfe, by Traject
    7.0
    7 Ratings
    10% below category average
    REST API7.020 Ratings8.64 Ratings
    Javascript API00 Ratings10.02 Ratings
    iFrames00 Ratings2.05 Ratings
    Java API00 Ratings10.02 Ratings
    Themeable User Interface (UI)00 Ratings5.94 Ratings
    Customizable Platform (Open Source)00 Ratings5.83 Ratings
    Best Alternatives
    Epicor GrowCyfe
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    Cyfe
    Score4 out of 10
    Excel4apps
    Score8.6 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Epicor GrowCyfe
    Likelihood to Recommend
    8.0
    (32 ratings)
    8.0
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (9 ratings)
    Usability
    7.1
    (5 ratings)
    7.0
    (3 ratings)
    Support Rating
    9.4
    (5 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Data Sharing and Collaboration
    10.0
    (26 ratings)
    9.1
    (27 ratings)
    Data Sources
    7.1
    (26 ratings)
    8.3
    (27 ratings)
    User Testimonials
    Epicor GrowCyfe
    Likelihood to Recommend
    Epicor Software
    Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
    Incentivized
    Read full review
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Pros
    Epicor Software
    • I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
    • Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
    • Great account managers who check in regularly and are willing to help out whenever needed.
    Incentivized
    Read full review
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Cons
    Epicor Software
    • There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
    • Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
    • The functionality of being able to snapshot data isn't quite there.
    Incentivized
    Read full review
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Likelihood to Renew
    Epicor Software
    No answers on this topic
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Usability
    Epicor Software
    This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process
    Incentivized
    Read full review
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Support Rating
    Epicor Software
    The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them
    Incentivized
    Read full review
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Implementation Rating
    Epicor Software
    No answers on this topic
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Alternatives Considered
    Epicor Software
    Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
    Incentivized
    Read full review
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Return on Investment
    Epicor Software
    • Made it so much easier and faster to access data across tools
    • Lessened the time exporting and uploading data to excel/sheets for analysis
    • Made data and metrics more easily accessible to others in our orgs
    Incentivized
    Read full review
    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review
    ScreenShots

    Epicor Grow Screenshots

    Screenshot of Marketing desktop dashboard in dark-mode.Screenshot of TV, desktop, and mobile dashboards.Screenshot of KPI desktop dashboard in light-mode.Screenshot of Chart builder and data visualization.