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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Epsilon PeopleCloud

    Score8 out of 10
    N/AEpsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14 countries.N/A

    Passly by ID Agent

    Score2.3 out of 10
    N/APassly from ID Agent, a Kaseya company and the service that replaces the former AuthAnvil, is an identity and access management (IAM) platform providing two-factor authentication, single sign-on (SSO) and password management.N/A
    Pricing
    Epsilon PeopleCloudPassly by ID Agent
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Epsilon PeopleCloudPassly by ID Agent
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Epsilon PeopleCloudPassly by ID Agent
    Identity Management
    Comparison of Identity Management features of Epsilon PeopleCloud and Passly by ID Agent
    Feature
    Epsilon PeopleCloud
    -
    Ratings
    Passly by ID Agent
    6.8
    5 Ratings
    19% below category average
    ID-Management Access Control00 Ratings9.22 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.63 Ratings
    Multi-Factor Authentication00 Ratings1.05 Ratings
    Password Management00 Ratings9.92 Ratings
    Account Provisioning and De-provisioning00 Ratings1.03 Ratings
    ID Management Workflow Automation00 Ratings10.01 Ratings
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    Epsilon PeopleCloudPassly by ID Agent
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    User Ratings
    Epsilon PeopleCloudPassly by ID Agent
    Likelihood to Recommend
    7.0
    (1 ratings)
    1.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (2 ratings)
    User Testimonials
    Epsilon PeopleCloudPassly by ID Agent
    Likelihood to Recommend
    Epsilon
    Appropriate for large organizations who want customization in their emails. The tool - while intuitive if you have previous background - is hefty and large in scope of capabilities. It's great for organizations who have multiple users and shows the name of person who last made changes. The reporting is really good - but may be a bit overwhelming for organizations who don't need a lot of detailed information
    Incentivized
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    Kaseya
    If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
    Incentivized
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    Pros
    Epsilon
    • Fairly intuitive if you have previous experience with high-end email tools.
    • The training opportunities are good - they offer both online and/or live training.
    • The support we receive is very good.
    • The reporting feature is good - a lot of detailed information.
    Incentivized
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    Kaseya
    • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
    • AuthAnvil applications are easy for the end-user to install.
    • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
    Incentivized
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    Cons
    Epsilon
    • The tool could be improved to "remember" where you last left off (specific user). Having to constantly retrace steps if you get logged out is annoying.
    • Hitting the "back" arrow sends you back to a main section, when it should send you back to where you previously were.
    • It would be nice to see performance reports available within the campaign itself, as well as within the reporting section.
    • Ability to NOT be able to change anything in a campaign after it has launched. This has happened multiple times. We usually copy a previous campaign to start a new one but often, we end up changing content on the version we are copying from -- this is very annoying and dangerous.
    Incentivized
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    Kaseya
    • Does not offer faster login for trusted devices.
    • App requires multiple clicks to get to security code.
    • App is slow to load.
    • App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.
    Incentivized
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    Usability
    Epsilon
    No answers on this topic
    Kaseya
    Simplicity of use combined with price and low system resources.
    Incentivized
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    Support Rating
    Epsilon
    No answers on this topic
    Kaseya
    They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
    Incentivized
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    Alternatives Considered
    Epsilon
    While both Epsilon Agility Harmony and Oracle Responsys are great for larger organizations that send a lot of emails, I think Epsilon Agility Harmony is more robust than Responsys and is easier to use. It is significantly more complex than HubSpot and requires previous knowledge of using an email tool that has content blocks and or dynamic content.
    Incentivized
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    Kaseya
    I selected Passly at first as it would allow for a single sign on with azure to Kaseya VSA. Kaseya has made access to different products very different. VSA does not have single sign on with Azure where as Vorex/BMS does. This is a feature that Kaseya should make unified accross all applications.
    Incentivized
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    Return on Investment
    Epsilon
    • Increased email production = more communication to customers.
    • Better reporting = determine areas for improvement or scale up efforts.
    • Working on getting our triggered emails optimized - there's a great opportunity for this with this tool.
    Incentivized
    Read full review
    Kaseya
    • Kaseya has allowed us to be more secure.
    • It's allowed us to link multiple 2FA devices to one account.
    • It's provided us with basic logging.
    Incentivized
    Read full review
    ScreenShots