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eRetail Inventory Management vs. Orderhive (discontinued) vs. SAP Commerce Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eRetail Inventory Management

    Score4 out of 10
    N/AeRetail Inventory Management is an inventory management software offering from Bizelo.N/A

    Orderhive (discontinued)

    Score3.1 out of 10
    N/ACin7 Orderhive was a SaaS based solution for order, shipping and inventory management functionalities. Acquired by Cin7 in 2021, it was discontinued in 2023.

    $95

    per month

    SAP Commerce Cloud

    Score8.3 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Editions & Modules
    No answers on this topic
    Essentials
    $95
    per month
    Standard
    $195
    per month
    Enhanced
    $295
    per month
    Enterprise
    $500
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Considered Multiple Products
    Bizelo
    No answer on this topic
    Discontinued Products
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    67%
    Would buy again
    4 Answers
    97%
    Would buy again
    89 Answers
    Delivers good value for the price
    No answers on this topic
    67%
    Delivers good value for the price
    4 Answers
    93%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    96%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    60%
    Lived up to sales and marketing promises
    3 Answers
    91%
    Lived up to sales and marketing promises
    60 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    91%
    Implementation went as expected
    73 Answers
    Features
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Inventory Management
    Comparison of Inventory Management features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    5.8
    1 Ratings
    26% below category average
    SAP Commerce Cloud
    -
    Ratings
    Inventory tracking00 Ratings3.01 Ratings00 Ratings
    Barcode scanning00 Ratings10.01 Ratings00 Ratings
    Automation rules00 Ratings8.01 Ratings00 Ratings
    Reporting and analytics00 Ratings7.01 Ratings00 Ratings
    Item kitting00 Ratings10.01 Ratings00 Ratings
    Invoicing00 Ratings4.01 Ratings00 Ratings
    Forecasting00 Ratings2.01 Ratings00 Ratings
    Accounting integration00 Ratings2.01 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    -
    Ratings
    SAP Commerce Cloud
    7.9
    106 Ratings
    1% above category average
    Product catalog & listings00 Ratings00 Ratings8.7101 Ratings
    Product management00 Ratings00 Ratings8.3102 Ratings
    Bulk product upload00 Ratings00 Ratings8.198 Ratings
    Branding00 Ratings00 Ratings7.492 Ratings
    Mobile storefront00 Ratings00 Ratings7.293 Ratings
    Product variations00 Ratings00 Ratings8.194 Ratings
    Website integration00 Ratings00 Ratings8.299 Ratings
    Visual customization00 Ratings00 Ratings7.896 Ratings
    CMS00 Ratings00 Ratings7.397 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    -
    Ratings
    SAP Commerce Cloud
    8.2
    97 Ratings
    7% above category average
    Abandoned cart recovery00 Ratings00 Ratings8.014 Ratings
    Checkout user experience00 Ratings00 Ratings8.496 Ratings
    Online Payment System
    Comparison of Online Payment System features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    -
    Ratings
    SAP Commerce Cloud
    7.9
    84 Ratings
    6% below category average
    eCommerce security00 Ratings00 Ratings7.984 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    -
    Ratings
    SAP Commerce Cloud
    8.0
    95 Ratings
    4% above category average
    Promotions & discounts00 Ratings00 Ratings7.989 Ratings
    Personalized recommendations00 Ratings00 Ratings8.386 Ratings
    SEO00 Ratings00 Ratings7.884 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of eRetail Inventory Management and Orderhive (discontinued) and SAP Commerce Cloud
    Feature
    eRetail Inventory Management
    -
    Ratings
    Orderhive (discontinued)
    -
    Ratings
    SAP Commerce Cloud
    8.2
    96 Ratings
    2% above category average
    Multi-site management00 Ratings00 Ratings8.189 Ratings
    Order processing00 Ratings00 Ratings8.592 Ratings
    Inventory management00 Ratings00 Ratings8.484 Ratings
    Shipping00 Ratings00 Ratings8.183 Ratings
    Custom functionality00 Ratings00 Ratings8.189 Ratings
    Best Alternatives
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Small Businesses
    No answers on this topic
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Likelihood to Recommend
    -
    (0 ratings)
    3.1
    (7 ratings)
    8.2
    (106 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.4
    (5 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    8.1
    (40 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    7.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    eRetail Inventory ManagementOrderhive (discontinued)SAP Commerce Cloud
    Likelihood to Recommend
    Bizelo
    No answers on this topic
    Discontinued Products
    Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
    Read full review
    Pros
    Bizelo
    No answers on this topic
    Discontinued Products
    • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
    • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
    • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
    Read full review
    Cons
    Bizelo
    No answers on this topic
    Discontinued Products
    • shipping, I would like to be able to handle returns more easily.
    • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
    Read full review
    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Bizelo
    No answers on this topic
    Discontinued Products
    No answers on this topic
    SAP
    SAP Commerce and Spartacus together becomes one of the omnichannel powerhouse of commerce application. It also comes with edge advantage with out of the box integrations with many SAP applications and also non-SAP applciations which gives it edge advantage over other tools. The main reason being the integration becomes easier as SAP shares the common data schema and model across all its product line and new feature releases are compatible with all the SAP product line.
    Incentivized
    Read full review
    Usability
    Bizelo
    No answers on this topic
    Discontinued Products
    Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
    Read full review
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
    Read full review
    Support Rating
    Bizelo
    No answers on this topic
    Discontinued Products
    The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
    Read full review
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
    Read full review
    Implementation Rating
    Bizelo
    No answers on this topic
    Discontinued Products
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
    Read full review
    Alternatives Considered
    Bizelo
    No answers on this topic
    Discontinued Products
    Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
    Read full review
    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
    Read full review
    Scalability
    Bizelo
    No answers on this topic
    Discontinued Products
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
    Read full review
    Return on Investment
    Bizelo
    No answers on this topic
    Discontinued Products
    • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
    Read full review
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
    Read full review
    ScreenShots

    Orderhive (discontinued) Screenshots

    Product screenshot

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts