Excellent SAP platform easy to implement and integrate.
July 28, 2023

Excellent SAP platform easy to implement and integrate.

Sandra Hazard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • SAP Data Hub

Overall Satisfaction with SAP Commerce Cloud

Content and data management, 360 degrees of our customers, merchandising and sales and business model optimization, SAP Commerce Cloud transactions can be carried out in such a way that they interact with current ERP systems. We use SAP Commerce Cloud to create builds of different versions, which are then deployed to various environments. We also use Backoffice for all test and production environments in our project, and we use HAC for a variety of tasks such as running Flexi queries, SQL queries, importing and exporting Impex files, and so on.
  • SAP Commerce Cloud lowers manual effort, enhancing developer labor efficiency, and provides a strong content management system where we specify items, catalogs, and promotions.
  • Deployments are done well, and builds are created quickly with no crashes or issues.
  • SAP Backoffice and HAC are extremely useful in the daily lives of Hybris developers since they allow us to check all implementations done in each environment as well as compilations prepared and implemented in each environment.
  • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
  • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
  • Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
  • Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.
It makes it easier for the organization to develop business using the SAP Commerce functionality, as well as to grow our items and categories preserved in a catalog without having to worry about storefront loading. We may grow our e-commerce business by adding additional brands and turning it into a multi-brand store. We can also add more locations to our store, making it international and spreading our business operations globally.
The interaction with other SAP ecosystem products is really simple; I particularly enjoy the integration of SAP Commerce Cloud with SAP HAC and SAP Backoffice; it makes things more organized; and the interface with SAP ERP, S4 has also been simple and beneficial.
The SAP Commerce cloud solution is easy to connect with other SAP software that we already use in the organization, and I can state that it assists me in achieving the best implementations produced in various contexts without any trouble or failure, and we can track everything linked to it. SAP Commerce Cloud's continuous installations, as well as the security and protection measures taken to keep data intact and out of the hands of thieves, are a source of pride.

Do you think SAP Commerce Cloud delivers good value for the price?

Yes

Are you happy with SAP Commerce Cloud's feature set?

Yes

Did SAP Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of SAP Commerce Cloud go as expected?

Yes

Would you buy SAP Commerce Cloud again?

Yes

SAP Commerce Cloud is highly suited for development and testing work on projects based on SAP Hybris commerce technology since the cloud-based solution overcomes numerous infrastructure and security challenges. Backoffice, HAC, and the SAP cloud site all contribute significantly to the project's development by enhancing efficiency and eliminating manual labor for all staff, giving them more time to engage in the creation of new functionality.

SAP Commerce Cloud Feature Ratings

Product catalog & listings
9
Product management
8
Bulk product upload
8
Branding
9
Mobile storefront
9
Product variations
8
Website integration
8
Visual customization
9
CMS
9
Checkout user experience
9
eCommerce security
8
Promotions & discounts
8
Personalized recommendations
8
SEO
9
Multi-site management
9
Order processing
8
Inventory management
8
Shipping
9
Custom functionality
9