ESET PROTECT vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ESET PROTECT
Score 8.8 out of 10
N/A
ESET provides Endpoint Protection Platform (EPP) capabilities via the ESET PROTECT Platform, covering Windows, Mac, Linux, and both Android and iOS operating systems, providing Mobile Device Management functionality. It comes with multi-tenant management, ensuring real-time visibility for both on-premises and off-premises endpoints as well as full reporting for ESET enterprise-grade solutions. ESET PROTECT management platform can be deployed on-premise or in-cloud. For organizations looking to…N/A
Trend Micro Smart Protection Suite, with XGen
Score 10.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsESET offers are tailored to each customer’s needs. ESET takes pride in working with customers and partners to find the perfect solution for their security challenges at the right price. Contacting an ESET partner or sales representative ensures each solution is made-to-measure and precisely fits the size, complexity of IT environment and level of protection to match the customer’s business requirements.
More Pricing Information
Community Pulse
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Considered Both Products
ESET PROTECT

No answer on this topic

Trend Micro Smart Protection Suite, with XGen
Chose Trend Micro Smart Protection Suite, with XGen
We selected Trend Micro Smart Protection Suite because we originally deployed with their company and it was best on cost savings to stick with the same company. The products are getting better, and we have more ability to look into our devices for malicious infections. The …
Top Pros

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Top Cons

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Features
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
ESET PROTECT
9.1
15 Ratings
7% above category average
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
14% above category average
Anti-Exploit Technology9.015 Ratings10.07 Ratings
Endpoint Detection and Response (EDR)9.214 Ratings10.08 Ratings
Centralized Management9.114 Ratings10.09 Ratings
Hybrid Deployment Support8.312 Ratings8.07 Ratings
Infection Remediation9.115 Ratings10.08 Ratings
Vulnerability Management9.514 Ratings10.09 Ratings
Malware Detection9.715 Ratings10.09 Ratings
Best Alternatives
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Small Businesses
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.6 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.6 out of 10
Medium-sized Companies
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.6 out of 10
ThreatDown, powered by Malwarebytes
ThreatDown, powered by Malwarebytes
Score 8.6 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
9.5
(47 ratings)
10.0
(9 ratings)
Likelihood to Renew
10.0
(4 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.5
(5 ratings)
8.7
(8 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ESET PROTECTTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
ESET
Comprehensive threat prevention against a variety of threats, such as viruses, ransomware, and spyware is effectively provided by ESET PROTECT. The cross platform compatibility of this software is advantageous for business with diverse IT environments such as those combination of Windows, macOS, and Linux systems. Some industries, such highly regulated sectors with specific compliance needs, may find it more cost-effective, however it is less suitable for small enterprises with limited IT resources and for organizations with severe budgetary limits.
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Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
ESET
  • ESET provides comprehensive, transparent protection for my MacOS devices without interfering with the efficiency of my operating system.
  • It's easy to install, configure (default settings are great for just about everyone), and update.
  • ESET's customer communications, including a very detailed knowledge base online, make it clear I've chosen the right antivirus solution!
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Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
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Cons
ESET
  • If the system administrator has functions such as pop-up notification and alert mail transmission, I believe that countermeasures can be taken faster
  • It often gets in the way of the network system.
  • Communication between PCs under the same network may be hindered, which may be an obstacle to verification.
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Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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Likelihood to Renew
ESET
I'm giving it a 10, because I would totally have no reservations about staying on with eSet for another 3 years once our contract comes up for renewal. We are looking to transfer to a different product in January, however. This is due to a special pricing contract with the state of Ohio that made a normally much more expensive product very affordable and was cheaper than our coming eSet renewal cost. This is a very special case only available to government and educational organizations, but had that not been offered, we would have gladly stayed with eSet.
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Trend Micro
No answers on this topic
Usability
ESET
We had issues initially getting all of the policies implemented and working since it can be hard to figure out what setting is coming from what policy. Once you get your stack of policies setup and working, the product works great. The installers just work and knowing that they can remove other AV software when you install it can save you a lot of time and headaches.
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Trend Micro
No answers on this topic
Support Rating
ESET
Excellent support from ESET and when we had questions regarding the initial deployment they were there. The questions we put forth were answered immediately with great detail. Any of the items we put forth, scenarios, were given a good solution from ESET to fit our needs. This company stands by their product and are happy to step up when needed.
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Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Implementation Rating
ESET
Do the full scan at the beginning and be prepared to wait until it is done. It will find things you did not know were there. You can leave on the Apple firewall as well as the ESET firewall. There have been no conflicts. Remember to remove emails from being backed up, so you do not have spam on your backup! This was the mistake I made.
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Trend Micro
No answers on this topic
Alternatives Considered
ESET
We really like the lightness of ESET, this really is a differential in your favor, the way it operates quietly in the background even running a scan was something that interested us, nothing worse than an antivirus locking everything like a scan and still end up issuing scandalous false detections, in the end the choice was made by ESET much because of this differential.
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Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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Return on Investment
ESET
  • Stopped several malware outbreaks that would have had considerable downtime on endpoints.
  • Stopped several ransomware attacks that would have potentially costs large sums of money and downtime.
  • Allowed us to utilize Eset itself in lieu of a patchwork of platforms to accomplish the same tasks. Saving us several thousand per year.
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Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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ScreenShots

ESET PROTECT Screenshots

Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET PROTECT Platform (Cloud)Screenshot of ESET Endpoint Security (Win)Screenshot of Managed Detection and Response diagram