Likelihood to Recommend eSign Genie has completely streamlined our tedious document process and helps us to easily manage our documents from signature to delivery and even with ongoing storage. This enhancement saves us time, money, and headaches and has been a true lifesaver for our organization and for our customers. I highly recommend it!
Read full review Signable to is a great all-around option for most businesses that require online document signing. They are based in the UK so if you have clients in Europe, they are fully compliant with all EU laws. There are easier online document options out there so if you are not tech-savvy and a beginner with online document signing, there are some other choices that may make it easier to get started, but Signable is a very good all-around choice for any size business.
Read full review Pros The learning curve is faster compared to the last software we used. It is easier to set up the templates and email messages so that the text boxes line up seamlessly. It is quicker to send agreements and to follow up if they are not returned in the allotted timeframe. Making changes to the documents is fast and easy. Read full review Easy to use. Clients have had no issues using it the first time. Google Drive and Dropbox integrations are very useful. Works well across all browsers and devices we have used. Good value for the money. Read full review Cons I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful! Read full review Can be tricky to use on mobile devices as some clickable elements are very small. Have had a few emails to clients from Signable end up in junk/promotion folders. The pay-as-you-go requires the purchase of new credits if you have to amend a document due to an error and resend. Read full review Likelihood to Renew The tool is inexpensive and good value. We don't need a ton of eSign capabilities and this one provides what we need for a low cost given our low volume.
Read full review Usability Super simple - needs almost no instructions to setup and use
Read full review Support Rating eSign Genie has live chat support virtually twenty-four hours a day, seven days a week. They also have phone and email support as well. On the few occasions that I have had to contact support, they were very helpful, knowledgeable, and friendly. It's been a pleasure working with the folks at eSign Genie.
Read full review Implementation Rating There is no implementation at all. You just sign up, upload your documents, set up the fields to complete, and you are done!
Read full review Alternatives Considered Adobe Sign , despite coming from one of the best known brands in software, is the most frustrating and poorly-supported platform I've ever used.
HelloSign and
PandaDoc are good platforms - although the cost a bit more than eSignGenie, they are ahead on some features (not all)... depending on your exact use case, I'd consider them. However, for my simple use case, eSigngenie is the clear winner!
Read full review We switched from
DocuSign mostly because the customer support was not as good. It was very difficult to get a response in a timely manner when you have to get a document out to a client and need to wait days for a response. The user interface for
DocuSign , on the surface, looked easy to use, but in reality, it was kind of clunky and buggy and caused frustrations with our team.
Read full review Return on Investment eSign Genie was the most affordable option of all vendors which helped us to stay within our project budget. We were able to purchase a relatively small number of document folders which was more appropriate to our needs than say DocuSign which required something like 1,000 documents minimum. The ease of use of eSign Genie helps us to implement new research studies without having to expend a lot of person hours to set things up. Read full review We realized a positive ROI in the first month, we save several hours of work each month. We were able to streamline the online document signing process with a single software. Has made doing virtual business very easy. Read full review ScreenShots