1 Reviews and Ratings
392 Reviews and Ratings
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I used the software to sign the documents digitally and share them with my clients for safety and security.
Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing.Incentivized
Digital Signing ProcessSharing Legal Documents SafelySaving Signature for Quick Response
Allows customization for each client.Gives us all the room we need to create a thorough contract.Allows us to save each executed contract as a PDF.Looks like a pricey, professionally drawn-up contract.The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.Incentivized
It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.Incentivized
Because this product has been affordable which is so important for a non profit however it is also of good quality so its not like you get a cheap version of this you get a quality product at an affordable price and that is so important for a non profit Incentivized
It works well for it's intended use, I feel like some of the features can improve a bit and it's recently received a bit of a face lift but over all it's been a really easy tool to utilize and implement and we've used it since we've opened.Incentivized
A quick link to the system. Fast!Incentivized
Smooth process in a few screens. Very easy to use! Fast! Incentivized
Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
N/a - the implementation process was seamless due to the ease of the softwareIncentivized
As compared to other products, the API of eSignly quickly loads the saved signatures for better and fast tasks processing.
Dropbox Sign seems a little more intuitive and user-friendly than DocuSign. DocuSign also has a limit to the number of documents that you can send for signature over a period of time. Dropbox Sign integrates with just as many applications and software as DocuSign does. I also think the amount of templates that they give you to use is more than adequate for most business applications and more than other services seem to give you.Incentivized
The appropriate price for the system.Incentivized
Not needed for my agency, but changes are it would be good.Incentivized
Quick Business Tasks ProcessingImproved Productivity
It's cheaper than other esign platforms. This has a positive impact on ROI since we can send out a decent number of easy forms and documents out for signing. The amount of documents we send is unlimited. I think it's overall affordable. I believe a large number of our teams use hellosign as a result since its the most cost effective option.Incentivized