eStreamDesk vs. LiveChat
eStreamDesk vs. LiveChat
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user |
eStreamDesk | LiveChat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | — | ||||||||||||||
More Pricing Information |
eStreamDesk | LiveChat | |
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Top Pros | ||
Top Cons |
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eStreamDesk | LiveChat | |||||||||||||||
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Incident and problem management |
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Multi-Channel Help |
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eStreamDesk | LiveChat | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | LiveChat | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.1 (43 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (3 ratings) |
eStreamDesk | LiveChat | |
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Likelihood to Recommend | eStreamDesk | LiveChat |
Pros | eStreamDesk | LiveChat |
Cons | eStreamDesk | LiveChat |
Likelihood to Renew | eStreamDesk | LiveChat No answers on this topic |
Support Rating | eStreamDesk No answers on this topic | LiveChat |
Alternatives Considered | eStreamDesk | LiveChat |
Return on Investment | eStreamDesk No answers on this topic | LiveChat |
ScreenShots | LiveChat Screenshots |