eSUB Construction Software vs. Viewpoint Spectrum

If you are doing any sort of new construction, eSUB is a budget friendly option for managing the process. It's helpful for keeping track of submittals, RFI's and for foreman doing Daily Work Reports. It is not suited really well for plan management and scheduling. The modules for these are not well thought through. Also if you specialize in service work or projects that have short durations (i.e. 1-2 weeks or less), eSUB isn't the best option for you. It would take too long to set up a job vs the time it takes to do the job.

Incentivized

The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

Incentivized

• It is built with subcontractors in mind. There are many PM software available but this one aims at the commercial subcontractor.
• It does a great job covering the basics of typical commercial work. There are areas that allow you to customize such as adding reservations of rights to documents.
• It can integrate with Microsoft quite a bit, we use this in our work every day and being able to export or sync data/calendars has been helpful.

Incentivized

• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

Incentivized

• I have no suggestions at the moment and if I ever do have a question, concern or suggestion, a quick email to eSUB gets a quick response.

Incentivized

• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Incentivized

The product is working for us and the cost to implement a new system does not warrant the expense.

Incentivized

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

Incentivized

I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

It has been helpful whenever I've called. They have been able to walk me through solutions and even direct me to the right answer. There was only 1hr difference between time zones so this was manageable. If we experienced bugs, their IT department was helpful at remedying and they were always rolling out updates.

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

Incentivized

eSUB is not even close when it comes to the offerings that the others have. eSUB is a happy medium for the functionality it provides and is at an affordable price point that it doesn't break the bank. Other solutions are a lot more integrated into the company processes and procedures, which means more upfront investment to get the platform to go live. eSUB's simplicity makes it easier to roll out because it doesn't integrate with as many aspects of the business.

Incentivized

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• eSUB saves time as you don't have to type, print and send documents.
• I like to call it "set it up once, use it a million times" as once you set up a customer, vendor etc... you can use them across multiple platforms.
• It saves money as you don't need a pool of resources to manage a project due to its ease of use.

Incentivized

• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!