Likelihood to Recommend
Everfi does what it needs to do. It is user-friendly and fairly self-explanatory to our employees. One thing Everfi could consider is the length of certain trainings, particularly for supervisors. For a fast-paced and growing company, it is hard to find 3+ hours to devote in a single sitting. Often times our employees need to pause and revisit training
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I've encouraged co-workers and non-coworkers to watch the live streams of ITProTV. Unfortunately, my company currently uses
(none of the people I've asked like it/utilize it), but those who do take the suggestion often ask the same question: Why do we not use ITProTV instead of CBT? I met a young man who was in his final year of college pursuing an accounting degree. He asked me about the IT industry. I suggested he look at ITProTV in order to see if there is a subject he's interested in. He immediately signed up, and while working two jobs and going to school, he managed to get his CCNA and pass the Microsoft 70-410 within 6 months. We hired him. If you just want to hone your skills, ITProTV delivers. If you are seeking certifications, ITProTV delivers. The only demographic that I can imagine where it would be unsuited, is simply for those who are ignorant that nearly every industry involves some form of technological understanding. ITProTV is good for end users "non-IT personnel", as well as those supporting end users.
Read full review Pros Robust compliance course catalog will save the HR/Training team time creating materials. Ability to track completion. Very good diversity/inclusion content - cheaper to deploy than to bring onsite consultants to teach the material. Read full review Amount and quality of content is great, plus the instructors are entertaining The user interface is easy to navigate and the videos can be streamed to just about any platform The Transcender practice tests in the subscription plan we have are practically worth the price of admission Read full review Cons EverFi is a premium product and can be quite the financial investment for a campus or organization. However, the return on investing in their education is proven through research and assessment on the effectiveness of the learning achieved by participants. Read full review The episode download feature could use a little work (speaking about the Android experience). When you download the episode, you need to go to downloaded in ITProTV instead of just playing on the normal episode content screen. It works well for what it is, but it would be nice to have the downloaded content play straight from the episode screen. I've had a few little issues with the Roku. It works great, but there have been a couple times when I needed to contact support because the Roku kept saying I wasn't a subscriber. The problem mostly resolved itself, but I still occasionally get the message. It isn't a huge deal since I can still access the content on Android or through a web browser. I would like to see an al la carte for school education. Currently, we must contact a sales rep for one-off trainings, like A+, Network+, etc. (the sales reps are phenomenal... so that isn't much of an issue!) Read full review Likelihood to Renew
Using ITProTV has been a cakewalk. Not once have I wished that we went with a different vendor. The content stays updated. My technicians are improving their skills. We can train when we need it and access the content required. We are improving all the way around.... why wouldn't I want to renew?
Read full review Usability
Because they have a mobile app!
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Customer and client services vary depending on account representatives. Frequent changes in staff assigned as our client manager has not allowed for much personalized service.
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Let me start with... their chat really works. You aren't chatting with a bot. When we first looked into purchasing ITProTV, I opened a chat on their site. One of their sales people, Brandon, contacted me quickly and by phone. I totally thought I was chatting with a computer, then the phone rang and Brandon introduced himself. I was blown away. Then, on the two occasions when I contact support, I did it through the chat. Not only did my problem get resolved quickly, a tech named Jessica followed up via email a couple days later to make sure the issues hadn't continued. Fantastic!
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We used Everfi with our previous HRIS provider and thought it would be simple to continue using them. We are actively looking for a more robust LMS that can cover compliance + learning/development and other trainings
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Previously my team used the Microsoft on demand training which has everything you could ever dream of from Microsoft in the same format as ITProTV. It did have the latest and greatest Microsoft training because it is Microsoft, but it only had Microsoft and nothing more. The cost was the other issue. The On demand workshops subscription cost a lot more than my budget would allow. I would have been forced to pick who was getting training and who was not which would most likely cause some friction between the team members.
Read full review Return on Investment Using EverFi helped us meet training requirements for several industry certifications. Read full review I am aiming to have passed the first exam by January and I believe ITPro.TV is helping me achieve this goal. Having these two new qualifications with the help of ITPro.TV will enabled my business to be "Cyber Ready" This will enable us to offer advice to our clients for moving their business' forward. Read full review ScreenShots