Evidence ERP vs. Odoo

Evidence ERP works very well for trading companies, service providers, and project-based businesses. Evidence ERP funciona muy bien para empresas comercializadoras, empresas de servicios, empresas que se manejan por proyectos. This review was originally written in Spanish and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module

Incentivized

• Real-time business intelligence reports featuring detailed data and constantly updated figures.
• Personalized customer service; they answer any questions we have instantly and are always attentive.
• Native integration with the SAT. Fully compliant with tax requirements.
• Reportes en tiempo real con inteligencia de negocios, siempre con los números actualizados además de que son reportes detallados.
• Servicio al cliente personalizado, contestan al instante todas las dudas que tengamos, siempre estan atentos.
• Integración nativa al SAT. Todo compatible con la parte fiscal.

• The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
• The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
• The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.

Incentivized

• It lacks features that still need to be developed.
• Le faltan funcionalidades por desarrollar.

• Customer service is nonexistent. You will need a 3rd party to assist you.
• The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
• The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
• Initial implementation is clunky and seems to require a 3rd party just for setup.

Incentivized

It features a modern, intuitive interface, making it easy to use right from the start of the ERP implementation, as everything can be found quickly. Plus, you can use it from any device, no matter where you are. Tiene una interfaz moderna e intuitiva lo cual hace que desde que empezamos a implementar el ERP, el usarlo resulto sencillo ya que todo lo encuentras de manera rápida. Además lo puedes usar desde cualquier dispositivo, no importa donde estés.

Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

Evidence offers better customer support; they don't charge extra for customer service or implementation hours. With the other companies, we were limited to a set number of service hours, and if we wanted more, we had to pay extra. Evidence has no hidden costs; the quote outlines all the expenses upfront. In terms of functionality, Evidence has many more modules, and they are included so you don't have to pay extra. It has many more complete functionalities and it really helps us in the company. Evidence tiene un mejor soporte al cliente, no te cobran con horas extras de servicio al cliente o implementación. Con las otras empresas solo teníamos un número limitado de horas de servicio, si queríamos más horas tendríamos que pagar más. Evidence no tiene ningún costo oculto, en la cotización te dicen todos los costos a pagar. En términos de funcionalidad Evidence tiene muchos más módulos además de que te los incluyen y no tienes que pagar aparte. Tiene muchas más funcionalidades completas y que si nos ayuda en la empresa.

We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.

We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.

Incentivized

• Reducing outstanding accounts receivable results in higher cash flow.
• Reduction of errors by having everything in a single system.
• Greater administrative control.
• Reducción de cuentas por cobrar pendientes, se tiene un mayor flujo de efectivo.
• Reducción de errores al tener todo en un mismos sistema.
• Mayor control en lo administrativo.

• In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
• Newest versions have better built in functionality.
• Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.

Incentivized