Want to grow your business or get more efficient - DON'T PICK ODOO as your ERP system. TERRIBLE in ALL ways!
May 06, 2022
Want to grow your business or get more efficient - DON'T PICK ODOO as your ERP system. TERRIBLE in ALL ways!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Odoo
Odoo is used for Sales, Inventory management, Purchase management, Accounting, and public and B2B Webshop - and it was implemented to replace NetSuite/Oracle which is used in the "corporate HQ". As the European division became an independent importer from Jan 1st, 2022 we quickly needed a system to import all the existing sales orders and manage inventory, etc. We have only 1 vendor in Canada - and we have approx. 50-60 dealers who we distribute to within Europe.
- Integrate the information (product info) from Inventory to webshop
- they SELL themselves very well - but unfortunately, this is NOT how it really is once you get it
- DOCUMENTATION is TERRIBLE (non-existent!) and the videos are WAY WAY too superficial
- Bugfixes - which by the way take FOR EVER for SUPPORT to even listen too
- The linking between a Sales Order and the "out/fulfillment" and Invoice is NOT THERE at all - It's LIGHTYEARS behind even Netsuite !!!
- Accounting is completely useless and a WASTE of money. NO accountants want to even TOUCH it - and people who really would like to do their own accounting...WELL FORGET about it. It's made completely Unintuitive.
- FORECASTING is the OPPOSITE of helpfulness - it's directly INCORRECT and MISLEADING. COMPLETELY WASTE of money. How can someone mess something as SIMPLE as that up ?! - well ask Odoo!!!
- Doing a simple "Receiving of goods" into various POs requires an hour's worth of PRE-WORK in EXCEL to be able to get it right - NO INTELLIGENCE from the ODOO system whatsoever. You are completely left to yourself to figure out.....you are better off with an Excel spreadsheet sadly!!
- In general, the entire Odoo system lacks Intuitive logic which would enable people to learn and use the system with ease. INSTEAD, with Odoo you have to do things WEIRD ways - take for example a simple look up what's in a Storage location.....IMPOSSIBLE!!!!
- Their Implementation partners are useless money pits - as they don't know how the system works either (or rather spend too much time on errors in the system)
- No accountants are using Odoo for their clients - which is the WHOLE point of using Odoo...instead, the accountant will DEMAND you deliver the numbers to them, and then they use PROPER accounting software instead. I should have saved my money.
- This list of "room for improvement" could GO ON.....but I simply don't have the time to write it all down - THAT should say it all!! Stay CLEAR of this rubbish!!!
- WASTE of management time
- WASTE of Accounting time
- WASTE of Inventory Management time
- NEGATIVE NEGATIVE NEGATIVE experience and HUGE COST with no benefits
we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!
Do you think Odoo delivers good value for the price?
No
Are you happy with Odoo's feature set?
No
Did Odoo live up to sales and marketing promises?
No
Did implementation of Odoo go as expected?
No
Would you buy Odoo again?
No