Likelihood to Recommend We have a small company with very simple needs. This software meets those needs, but it looks like it is capable of doing so much more than what we use it for. I typically use only a few screens and a few reports. It is very well suited for our needs, but I don't know the full functionality of the system due to our limited needs.
Read full review As mentioned, Paylocity is great as a payroll service for getting employees paid and also for them to get information using their self-service. Definitely could be improvements in the ATS/recruiting piece of the plaform. Paylocity is a payroll first platform and recruiting is an add-on, so the functionality is not as good as it is with stand-along ATS.
Read full review Pros Payroll management Provides accurate employees' reports Helps us in tracking payroll taxes Read full review Customer Service is always helpful with little wait time. Always improving; for example, the recent change to processing payroll. So much easier. Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized. Having an assigned account manager regardless of company size is definitely a plus. Read full review Cons One problem it has is if you try to cut multiple checks for a person (sometimes) it creates an error which requires assistance from the processor to get it straightened out. You need to pay close attention when reviewing prior to submitting. Sometimes if you think you saved something it might not have saved it and if you don't catch it before you submit, it requires assistance to get corrected up to and including voiding a check and re-issuing. In my opinion, it's somewhat expensive. I have been looking at other providers who would use a different system, and they seem to be significantly cheaper. That may not be a direct correlation to the software but to the provider. I don't know if it is capable of allowing a user to create new reports, but if it doesn't, that would be something to consider as a missing functionality. I haven't found an area that allows for tracking pay increases. We simply overwrite a persons rate of pay when we give a raise, so there is no tracking of the date a raise was given or a comparison showing what they made prior to or when the last raise was given. (That I am aware of). Read full review Functionality of the Mobile App needs to match web portal. i.e. Employees unable to access self-appraisals for annual performance reviews on the app. Employees will have to use their browsers on the phone to access. Also, Employees are unable to adjust their State and Federal Tax withholdings via the App. They need to log into via their browsers. Would like to see easier accessibility to establishing APIs (Application Programming Interface) from Paylocity to my own IT department. Attempted to do this and there was a PEPM (per employee per month) charge for this integration. Don't mind paying an initial set up but after that a PEPM seems a little steep. Be a better value-added partner with your clients in solving business problems. Huge area of opportunity and more than willing to discuss further with you. Auto Assignment of Expense Management Rules. Currently have to refresh the Expense Management rules to ensure that all employees are part of it. This should be able to be automated much in the same way Attendance policies are managed for various employee populations. Read full review Likelihood to Renew Evolution is provided by our current third party payroll processor. We are currently considering changing processors, because of increased prices and competition is priced significantly lower.
Read full review We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
Read full review Usability Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
Read full review Reliability and Availability there are frequent issues with the recruiting module not fully working and there is no rush from paylocity to fix it
Read full review Performance pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
Read full review Support Rating Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
Read full review Online Training The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
Read full review Implementation Rating I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
Read full review Alternatives Considered The ease of integration of Evolution Payroll with other essential platforms makes it a reliable and unique software for us. This software also distinguishes itself from others because it is easy to use and affordable. It has high-quality features that work very well for us when it comes to payroll management.
Read full review Paylocity is so much better than ADP and
Paychex Flex . These platforms are much more difficult to navigate and do not even come close with providing things like Community. Their systems are more confusing then Paylocity and there is not as many modules to explore and implement.
Paychex Flex does not offer nearly as many modules or tools and is very basic. While it gets the basic job done, we like to include more detailed information in our system and that system just did not allow us too.
Read full review Contract Terms and Pricing Model Include more services in the packages they offer.
Read full review Scalability You have an account manager assigned to you on a daily basis but that person is barely available to you
Read full review Professional Services Support is quick and proffessional
Read full review Return on Investment Accuracy is one amazing thing I love about Evolution Payroll. It collects data from other systems to make payroll management excellent It is affordable and reliable Read full review We are able to get much better payroll data for our accounting needs. Much less time spent on doing payroll. Better recordkeeping of our employee's information and documents. Less errors. Cost is much more than we were spending, but it is worth it. Read full review ScreenShots