Paylocity Implementation and First Year Summary
Updated April 29, 2025

Paylocity Implementation and First Year Summary

Vicki Bird, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We installed Paylocity 2nd Quarter of 2024 to streamline our processes, incorporate all of our companies into one cohesive system and merge several aspects of our team's employment into one solution. Our organization has been enabled to become much more transparent and provide team members direct access to their employment, payroll, demographic and even engagement information! We have also been able to integrate our benefits platform into Paylocity for a single sign on access to both systems.

Pros

  • Extremely User Friendly
  • Online Knowledge Base
  • Customer Service
  • Reporting - Reports already written as well as easy report writing/manipulation

Cons

  • Incremented accruals especially first year of employment
  • Implementation Discovery - Much more time, questions and exploration of new customer so that Paylocity can best steer users on setting up system and using it to the best of their advantage. We ended up going backwards many times due to missed set up and even are going without some functionality this first year because we can't go back in time and make corrections.
  • Greatly reduced duplication of effort
  • Giving managers and employees access to their employment information has reduced amount of administrative time managers and HR spend on updates such as change of address, tax deduction changes, etc.
  • Increased employee engagement
We are still in learning mode on many of Paylocity's capabilities, etc. but so far I can say the reduction in duplication of effort and multiple platforms are not only saved us money but has allowed HR to focus more on new employee programs and training.
As soon as we launched many team members started entering shout outs to other team members! It was absolutely amazing! Visibility of birthdays, work anniversaries etc. allows the team for further interaction and makes starting a conversation so much easier. Brings the team together more as a family. The survey functionality is remarkable also especially when our team is spread out between multiple states.
We feel we got all the features and functionality needed at a fair price. One HUGE determining factor was Paylocity's ability to interface with Employee Navigator in which we already used through our insurance broker. We also liked that the company was relatively local to where we are located.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

I believe Paylocity is well suited for multi-company locations. The ability to run reports either by company or combined is absolutely WONDERFUL!

Paylocity Feature Ratings

8.9
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
6
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
Not Rated
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
10
Notifications and Alerts
10

Using Paylocity

70 - All employees within our organization use Paylocity to some extent - - from VPs to Production staff to CDL Drivers to Office Personnel.
1 - Paylocity is really quite intuitive. Whomever is supporting our installation would just need to be aware of our policies and how the system is set up to work with our business practices.
  • Timekeeping
  • Payroll Processing
  • Onboarding
  • Transparency
  • Employee Rewards & Recognition
  • Central Hub for Communication
  • Recruiting
  • Performance Appraisal
  • Training
There is still a lot more to the system we haven't tapped into and so far team is really appreciating the ease of use and wealth of visibility.

Evaluating Paylocity and Competitors

Yes - Sage, Concur and Exaktime. These systems were either not integrated at all or the integration was very unreliable and cumbersome. Lastly, with multiple vendors and platforms it was costly.
  • Integration with Other Systems
It was important to us that our solution integrated with Employee Navigator as we already had that in place. We were easily able to cost justify the all inclusive system as well.
I feel our selection process was thorough and really nothing we would change.

Paylocity Implementation

Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
  • Implemented in-house
Yes - Time and Labor was set up separately from HR & Payroll using different Paylocity team members who specialized in these areas. Onboarding and Recruiting came next.
Change management was a small part of the implementation and was well-handled

Paylocity Support

I really appreciate that we are assigned a support manager. That person is very familiar with our set up, our needs and our history. However, I've spoken to others on the support team and have had very positive interactions and get the help needed.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Don't believe so. Not familiar with this.
I called just this past week and my service manager is out on medical leave. The young lady I spoke to was extremely knowledgeable not only on the topic I originally called about but since I got such great immediate answers, I asked her a few more!

Using Paylocity

Very intuitive and user friendly.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Punching In/Out
  • Community
  • Payroll
  • Accruals
  • Onboarding
  • Recruiting
Yes - The mobile interface offers limited functionality but what is there works efficiently and easily. Paylocity is continuously adding more functionality.

Comments

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