Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
Paylocity was more expensive but our HR Director liked the HR module the best. Paycor had been sold and we weren't told they would continue to provide payroll services. Didn't get a good impression from Paychex when looking at their product and its price point. From the payroll …
They are all different. It is hard to compare anyone to Workday. They are just on a different level. The way changes flow through their system is amazing. Learning in Paylocity has improved with being able to auto assign now.
Paylocity is a much more sleek and intuitive design. I felt the layout to ADP was not as interesting or well laid out when I used it. This was also several years ago when I had last used the ADP system.
We moved to Paylocity initially as a financial decision. We have remained with Paylocity because of accuracy and the supports provided. We have found this to be a complete product, and have discovered many additional features during our tenure that have been extremely useful. …
Rippling and Paycor were close contenders when we evaluated a new tool, but ultimately, I feel confident we made the right choice in selecting Paylocity for our growing business. We had about 115 employees when we migrated, and we have 150+ today across 4 countries, and the …
I have found that Paylocity has a better introductory model that a user can grow with. I also value the helpdesk team that is there for support - such a game changer to know you have that support!
We switched from Paychex to Paylocity, and they were much better. In our experience, Paychex was terrible- billing us for things that we did not do, impossible to get a hold of, and terrible portal.
Paylocity has a very similar layout to ADP Workforce Now. The support staff for Paylocity is significantly better, friendlier, and happier. The way Paylocity runs is much smoother than ADP Workforce Now. It is much easier to find answers to questions you may have on Paylocity …
There is no comparison. Paylocity offers so much more to its clients. Their pricing is unbeatable and they provide a much bigger variety of features and customization. I had to use 6 different platforms to cover all necessary areas for our business, when I am now solely …
Superior in every way except Performance to UKG, including customer support. Ease of use and perceived accuracy was a Paylocity win over all of the providers. It's a great balance of being robust but not overwhelming.
Paylocity has far surpassed other payroll companies that we have used in the past. Our sales rep not only did a phenomenal job of selling and pricing the product to us but remains available now, years after we first started using the product, for any questions or issues we may …
Paylocity makes record keeping and payroll so simple. The times are able to be imported from time keeping saving tons of time and frustration. Going from manual entries to a more automated system has saved so much time. Whether a company is small or large or there are multiple companies that you take care of the system will work for you.
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
I love Paylocity. As I have stated before I love the user friendliness of the system. I have used more than four different payroll systems during my career, and I have found Paylocity to be the most user friendly of all the systems I have used. I was able to catch on within two days of my training. The system has a lot of features I use on a daily basis and over the years I have not had a desire to change systems.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
There is no comparison. Paylocity offers so much more to its clients. Their pricing is unbeatable and they provide a much bigger variety of features and customization. I had to use 6 different platforms to cover all necessary areas for our business, when I am now solely using Paylocity for everything.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
