Paylocity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paylocity
Score 7.8 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A
Pricing
Paylocity
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Paylocity
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Paylocity
Considered Both Products
Paylocity
Chose Paylocity
Overall I like Paylocity best for our HR/Payroll Processing.
Chose Paylocity
There is no comparison at all. Paychex just has not come up with the advancements that Paylocity has.
Chose Paylocity
We previously used Zenefits and they had horrible customer service. Prior to signing up with Paylocity, I checked references and reviews and Paylocity ranked high with customer service. I can say, without hesitation, that the customer service with Paylocity is the best I have …
Chose Paylocity
Excellent. Userface in Gusto and bamboo more intuitive but MUCH better system and service assistance than ADP or Paychex.
Chose Paylocity
QuickBooks payroll processing is easy. The difference is the tax reporting. With QB you have to manually process each report, check for errors and then print them and submit them yourself and process the tax payments manually. With Paylocity they handle the entire process …
Chose Paylocity
Paylocity is easier to use, more intuitive, and takes fewer clicks on average to access, especially for Supervisors.
Chose Paylocity
I think Paylocity is a more rudimentary HRIS system than UKG. There are pros and cons to each. I have found that Paylocity is great for the employee facing pieces. It makes it easy for the employee to make changes themselves through the self service features. The one thing I …
Chose Paylocity
ADP Workforce is much better, and I don't think that is a super good platform either.
Chose Paylocity
I did not select Paylocity, I would like to see more features that are similar to Bamboo as they have a wonderful HR dashboard and platform where you can go to one place to see all your HR metrics, payroll, taxes, benefits, and other items that me as an HR admin need to be able …
Chose Paylocity
Selected primarily because of the Employee Navigator integration and the flexibility this system has. We don't use all the bells and whistles but we certainly can grow into them.
We also like the PEAK training and annual training sessions they offer.
Chose Paylocity
Honestly, as the recruiter for [...], I preferred the functionality of ApplicantPro better. The biggest thing is that applicants aren't able to create a profile and save progress on their application. This has been a source of frustration for some of our applicants, which …
Chose Paylocity
I think payroll processing in Paylocity is much simpler than with either ADP or Paychex. Having the pre-process view and the ability to make corrections easily makes processing payroll much more straightforward than with either of the other products I have worked with. The …
Chose Paylocity
Less complicated and more user-friendly.
Chose Paylocity
Paylocity is by far more user-friendly for our staff as well as easier for our administrators to move between modules and applications. I wish I did have the option to "impersonate users" in Paylocity like I can in Bswift.
Chose Paylocity
I really liked Insperity because we had a dedicated service rep who knew our business, and we built a good rapport. I liked ADP because their service reps were knowledgeable.
Chose Paylocity
I prefer Paylocity over these products and enjoyed working with the conversion team.
Chose Paylocity
Friendlier user interphase. It is easier to automate manual, time-consuming tasks and customize workflows to streamline all the areas of the organization. It keeps employees connected Effortlessly, with communication and collaboration tools they actually enjoy using. Paylocity …
Chose Paylocity
Those are the companies I've used in the past. I wasn't working at CNOB when Paylocity was chosen. But Paylocity is 1000 times superior to the two programs I used in the past! There are no secret codes for deductions or earnings; payroll registers are easy to read, and it's …
Chose Paylocity
Better pricing and familiarity with Paylocity
Chose Paylocity
we prefer Paylocity for our payroll processing
Chose Paylocity
Paylocity is much better with customer service and listening to my needs. I went with Paylocity because ADP was not doing what they promised to me when I signed on with them. And, they were very bad at communicating with me.
Top Pros
Top Cons
Features
Paylocity
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paylocity
7.8
827 Ratings
0% below category average
Employee demographic data8.6778 Ratings
Employment history8.2760 Ratings
Job profiles and administration7.8697 Ratings
Workflow for transfers, promotions, pay raises, etc.7.6709 Ratings
Organizational charting7.1650 Ratings
Organization and location management7.8631 Ratings
Compliance data (COBRA, OSHA, etc.)7.5541 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paylocity
8.1
814 Ratings
1% above category average
Pay calculation8.6790 Ratings
Support for external payroll vendors7.3364 Ratings
Off-cycle/On-Demand payment8.4564 Ratings
Benefit plan administration7.2542 Ratings
Direct deposit files9.0790 Ratings
Salary revision and increment management8.2626 Ratings
Reimbursement management7.9386 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paylocity
7.6
679 Ratings
6% below category average
Approval workflow7.9602 Ratings
Balance details7.4650 Ratings
Annual carry-forward and encashment7.4503 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paylocity
8.3
826 Ratings
2% above category average
View and generate pay and benefit information8.5806 Ratings
Update personal information8.6817 Ratings
View company policy documentation8.0647 Ratings
Employee recognition8.3564 Ratings
View job history8.3682 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paylocity
7.5
232 Ratings
3% below category average
Tracking of all physical assets7.5232 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paylocity
7.0
753 Ratings
8% below category average
Report builder7.0721 Ratings
Pre-built reports7.4734 Ratings
Ability to combine HR data with external data6.5434 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paylocity
8.2
703 Ratings
2% above category average
New hire portal8.3699 Ratings
Manager tracking tools8.0544 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paylocity
7.4
365 Ratings
10% below category average
Corporate goal setting7.4275 Ratings
Individual goal setting7.4337 Ratings
Line-of sight-visibility7.3238 Ratings
Performance tracking7.4339 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paylocity
7.4
469 Ratings
7% below category average
Performance plans7.2419 Ratings
Performance improvement plans7.2347 Ratings
Review status tracking7.4431 Ratings
Review reminders7.5432 Ratings
Multiple review frequency7.6354 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paylocity
7.2
216 Ratings
9% below category average
Create succession plans/pools6.8143 Ratings
Candidate ranking7.1176 Ratings
Candidate search7.4196 Ratings
Candidate development7.4158 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paylocity
7.7
444 Ratings
1% below category average
Job Requisition Management7.8367 Ratings
Company Website Posting8.1388 Ratings
Publish to Social Media7.7300 Ratings
Job Search Site Posting7.7366 Ratings
Duplicate Candidate Prevention7.0305 Ratings
Applicant Tracking8.0409 Ratings
Notifications and Alerts7.9408 Ratings
Best Alternatives
Paylocity
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternatives
User Ratings
Paylocity
Likelihood to Recommend
7.7
(861 ratings)
Likelihood to Renew
8.9
(80 ratings)
Usability
8.5
(57 ratings)
Availability
8.6
(8 ratings)
Performance
9.3
(8 ratings)
Support Rating
7.3
(77 ratings)
Online Training
7.7
(8 ratings)
Implementation Rating
8.2
(33 ratings)
Configurability
7.9
(6 ratings)
Contract Terms and Pricing Model
8.1
(4 ratings)
Ease of integration
6.1
(6 ratings)
Product Scalability
8.6
(7 ratings)
Professional Services
9.1
(4 ratings)
Vendor post-sale
7.4
(6 ratings)
Vendor pre-sale
8.8
(5 ratings)
User Testimonials
Paylocity
Likelihood to Recommend
Paylocity
As mentioned, Paylocity is great as a payroll service for getting employees paid and also for them to get information using their self-service. Definitely could be improvements in the ATS/recruiting piece of the plaform. Paylocity is a payroll first platform and recruiting is an add-on, so the functionality is not as good as it is with stand-along ATS.
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Pros
Paylocity
  • Customer Service is always helpful with little wait time.
  • Always improving; for example, the recent change to processing payroll. So much easier.
  • Onboarding makes it simple and the fact that the company can personalize the messaging to new hires allows us to make it more personalized.
  • Having an assigned account manager regardless of company size is definitely a plus.
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Cons
Paylocity
  • Functionality of the Mobile App needs to match web portal. i.e. Employees unable to access self-appraisals for annual performance reviews on the app. Employees will have to use their browsers on the phone to access. Also, Employees are unable to adjust their State and Federal Tax withholdings via the App. They need to log into via their browsers.
  • Would like to see easier accessibility to establishing APIs (Application Programming Interface) from Paylocity to my own IT department. Attempted to do this and there was a PEPM (per employee per month) charge for this integration. Don't mind paying an initial set up but after that a PEPM seems a little steep. Be a better value-added partner with your clients in solving business problems. Huge area of opportunity and more than willing to discuss further with you.
  • Auto Assignment of Expense Management Rules. Currently have to refresh the Expense Management rules to ensure that all employees are part of it. This should be able to be automated much in the same way Attendance policies are managed for various employee populations.
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Likelihood to Renew
Paylocity
We have had many issues with the way our platform was set up at implementation that still continue to plague us. In addition, our benefits, in particular our FSA, have been mis-managed causing a balance due from an employee (and also a lot of work for our accounting and HR team, as well as stress for the employee). Our service rep continues to answer incorrectly on many fronts (original response is usually check out this paylocity article, vs. helping) and recently our COBRA management was mishandled (not adding Dental to a person on Cobra who had requested it). So- all in all...we are not particularly happy w/ Paylocity
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Usability
Paylocity
Overall, in my experience, Paylocity has been easy to use for both staff and administrators. First, the staff has an application and inputting Paid Time Off is easy to do. I then get an alert on my app and I am able to approve it on the spot from my app that gives me access as an employee and an administrator without having to use multiple apps or logins. As an administrator I think the portal is easy to use, Paylocity did a great job showing me tools and rolling out training classes before rollout.
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Reliability and Availability
Paylocity
there are frequent issues with the recruiting module not fully working and there is no rush from paylocity to fix it
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Performance
Paylocity
pages load in an acceptable amount of time, reports come back quickly, but integration is very complicated and hasn't been possible
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Support Rating
Paylocity
Everyone wants immediate assistance. Awaiting a response from an email only to ask 2-3 more questions is time consuming. Within the first six months of setup, I would rather respond back to the instructors who provided me the training in each category of my contract.
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Online Training
Paylocity
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
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Implementation Rating
Paylocity
I had gone through an implementation process of another HR platform (Paycom) in my previous job and was traumatized, it was painful. I was surprised how easy and fast it was with Paylocity, the team was very helpful and set us up for success
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Alternatives Considered
Paylocity
Paylocity is so much better than ADP and Paychex Flex. These platforms are much more difficult to navigate and do not even come close with providing things like Community. Their systems are more confusing then Paylocity and there is not as many modules to explore and implement. Paychex Flex does not offer nearly as many modules or tools and is very basic. While it gets the basic job done, we like to include more detailed information in our system and that system just did not allow us too.
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Contract Terms and Pricing Model
Paylocity
Include more services in the packages they offer.
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Scalability
Paylocity
You have an account manager assigned to you on a daily basis but that person is barely available to you
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Professional Services
Paylocity
Support is quick and proffessional
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Return on Investment
Paylocity
  • We are able to get much better payroll data for our accounting needs.
  • Much less time spent on doing payroll.
  • Better recordkeeping of our employee's information and documents.
  • Less errors.
  • Cost is much more than we were spending, but it is worth it.
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