Great Payroll Platform and Customer Service
Overall Satisfaction with Paylocity
We currently use Paylocity for Payroll. We have hopes to increase our current product with Paylocity to include HR Edge. Which would help us have a complete HRIS system. Paylocity is easy to use for both admin and end user. We have a robust payroll that is done with ease using Paylocity. There is a year-end learning curve if you do not have the correct set up and has been difficult for us when it comes to paying our partners year-end pay out with not having a W2C, which is frustrating.
Pros
- Ease of Use for admin and end users.
- Quick customer service action - solves problems and questions quickly.
- Robust reporting.
- Minimal learning curve when implementing.
- Continuously upgrading the product to conform to customer needs.
Cons
- We have had lots of year end issues specifically with Partners W2's.
- We had an accrual issue that was causing 2 additional vacation/sick accruals per year.
- When updating accruals- the paperwork to do so is confusing at times. I feel there is little support to assist you in filling the paperwork correctly to reflect what you need the accrual to actually do.
- Better workforce visibility
- Reduced time expenditures
- More accurate time tracking of workforce
Automating our payroll was a huge obstacle I had to overcome when coming to my current job. They had all payroll on PAPER! I quickly researched and chose Paylocity to be our payroll provider. We have been with Paylocity for 5 years now and we have had a very small learning curve. It was easy to implement, but being everything was on paper; it was a struggle to move to automation. And NOW - It has been a long time, but I think I have finally convinced upper management of the need for a full HRIS system and hope to implement HR edge very soon. The pull to have everything in one location as far as your workforce paperwork from new hire to termination is my next hurdle.
Sadly, I work in a company that does not believe in employee engagement. I do what little I can on the side to keep my workforce feeling special and engaged. I hope to turn their "old school" thinking around and fight for my employees every day.
Paylocity was very user friendly from the beginning and the cost compared to other products was a no brainer.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes


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