Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exact Online
Score 7.5 out of 10
N/A
Exact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.N/A
Xero
Score 8.5 out of 10
N/A
Xero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.
$13
per month
Pricing
Exact OnlineXero
Editions & Modules
No answers on this topic
Early
$13
per month
Growing
$37
per month
Established
$70
per month
Offerings
Pricing Offerings
Exact OnlineXero
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
More Pricing Information
Community Pulse
Exact OnlineXero
Top Pros
Top Cons
Features
Exact OnlineXero
Customization
Comparison of Customization features of Product A and Product B
Exact Online
7.5
1 Ratings
3% above category average
Xero
7.6
130 Ratings
10% above category average
API for custom integration8.01 Ratings7.879 Ratings
Plug-ins7.01 Ratings7.3117 Ratings
Security
Comparison of Security features of Product A and Product B
Exact Online
8.0
1 Ratings
0% below category average
Xero
7.8
165 Ratings
1% below category average
Single sign-on capability8.01 Ratings6.872 Ratings
Role-based user permissions8.01 Ratings8.8163 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Exact Online
4.7
1 Ratings
40% below category average
Xero
8.1
186 Ratings
8% above category average
Dashboards4.01 Ratings8.0182 Ratings
Standard reports6.01 Ratings8.3185 Ratings
Custom reports4.01 Ratings8.1165 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Exact Online
6.9
1 Ratings
10% below category average
Xero
7.3
195 Ratings
1% above category average
Accounts payable7.01 Ratings8.8182 Ratings
Accounts receivable7.01 Ratings9.0183 Ratings
Global Financial Support5.01 Ratings6.355 Ratings
Primary and Secondary Ledgers5.01 Ratings7.453 Ratings
Journals and Reconciliations6.01 Ratings9.490 Ratings
Configurable Accounting7.01 Ratings4.759 Ratings
Standardized Processes8.01 Ratings5.259 Ratings
Cash management00 Ratings8.1167 Ratings
Bank reconciliation00 Ratings9.1190 Ratings
Expense management00 Ratings8.0173 Ratings
Time tracking00 Ratings8.063 Ratings
Fixed asset management00 Ratings7.9118 Ratings
Multi-currency support00 Ratings7.6113 Ratings
Multi-division support00 Ratings7.595 Ratings
Regulations compliance00 Ratings8.397 Ratings
Electronic tax filing00 Ratings8.999 Ratings
Self-service portal00 Ratings7.8110 Ratings
Intercompany Accounting00 Ratings5.440 Ratings
Localizations00 Ratings8.039 Ratings
Enterprise Accounting00 Ratings3.533 Ratings
Centralized Rules Framework00 Ratings4.333 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Exact Online
7.0
1 Ratings
11% below category average
Xero
6.4
89 Ratings
4% below category average
Inventory tracking7.01 Ratings6.485 Ratings
Automatic reordering00 Ratings6.724 Ratings
Location management00 Ratings6.629 Ratings
Manufacturing module00 Ratings6.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Exact Online
6.7
1 Ratings
15% below category average
Xero
6.6
89 Ratings
8% below category average
Pricing7.01 Ratings6.562 Ratings
Order entry7.01 Ratings6.656 Ratings
Cost of goods sold6.01 Ratings6.966 Ratings
Credit card processing00 Ratings7.058 Ratings
Order Orchestration00 Ratings6.421 Ratings
End-to-end order visibility00 Ratings6.324 Ratings
Order exception Resolution00 Ratings6.417 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Exact Online
6.7
1 Ratings
10% below category average
Xero
-
Ratings
Billing Management7.01 Ratings00 Ratings
Cash and Asset Management7.01 Ratings00 Ratings
Period Close7.01 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Exact Online
6.7
1 Ratings
13% below category average
Xero
-
Ratings
Budgeting and Forecasting8.01 Ratings00 Ratings
Project Costing8.01 Ratings00 Ratings
Cost Capture7.01 Ratings00 Ratings
Capital Project Management7.01 Ratings00 Ratings
Customer Contract Compliance6.01 Ratings00 Ratings
Project Revenue Recognition7.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Exact Online
-
Ratings
Xero
7.7
73 Ratings
7% above category average
Pay calculation00 Ratings7.965 Ratings
Benefit plan administration00 Ratings8.123 Ratings
Direct deposit files00 Ratings7.649 Ratings
Salary revision and increment management00 Ratings7.541 Ratings
Reimbursement management00 Ratings7.254 Ratings
Best Alternatives
Exact OnlineXero
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 6.9 out of 10
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 8.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Exact OnlineXero
Likelihood to Recommend
4.0
(1 ratings)
8.6
(210 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(32 ratings)
Usability
-
(0 ratings)
8.8
(135 ratings)
Availability
-
(0 ratings)
9.0
(10 ratings)
Performance
-
(0 ratings)
10.0
(8 ratings)
Support Rating
-
(0 ratings)
9.2
(36 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
10.0
(5 ratings)
Implementation Rating
-
(0 ratings)
7.3
(10 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
6.7
(95 ratings)
Product Scalability
-
(0 ratings)
10.0
(6 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Exact OnlineXero
Likelihood to Recommend
Exact Software
If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
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Xero
If they are using foreign exchange I always use Xero. If I need reporting to be customized we always use Xero. If the client is already working in a software and it is working for them we will leave them in the software they are in.
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Pros
Exact Software
  • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
  • Many connections with external programs, webshops, etc.
  • Automatic backups.
Read full review
Xero
  • Their method of moving between screens was very logical and intuitive which is not a "given" attribute among software packages.
  • Finding transactions was relatively easy with just common sense.
  • The use of this software was generally well received in that the accountants did not discredit the software as cheap, poorly organized, or timely to learn. No one at Corporate had a vendetta against using Xero.
  • It does a good job of allowing the users to drill down to the final detail of an account balance - which is fundamental to the accounting department's needs.
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Cons
Exact Software
  • Support... It's bad, and when you want to stop or step back it's near impossible.
  • Price, they tend to increase it without warning, and with all the extras it goes up fast.
  • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
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Xero
  • I would like to have the ability to sign up a holding company and all its trading entities under one subscription, in order to have amalgamated and separate accounting records and reports for each trading entity.
  • This is pertaining to my own Xero business clients: I would like to have a full featured, customizable practice client support /ticketing and task manager system, with reminders that can be sent to my clients and my team for various tasks due.
  • I would like Xero to have a cheaper option for their packages that include invoicing and related documents, as in my country we have options with an opposition accounting firm that offers a subscription where clients can create up to 2000 invoices per year for free.
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Likelihood to Renew
Exact Software
No answers on this topic
Xero
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
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Usability
Exact Software
No answers on this topic
Xero
Xero has all the features that you need, basically. From chart of accounts, reconciling books, to making annual financial reports. What I'm currently looking for Xero right now is to provide more broader integration with the other apps so we can use it for customer-facing experience also. All in all, everything works well!
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Reliability and Availability
Exact Software
No answers on this topic
Xero
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
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Performance
Exact Software
No answers on this topic
Xero
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.
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Support Rating
Exact Software
No answers on this topic
Xero
Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
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In-Person Training
Exact Software
No answers on this topic
Xero
The format was great; someone was there to ask questions or help if you were stuck.
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Online Training
Exact Software
No answers on this topic
Xero
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
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Implementation Rating
Exact Software
No answers on this topic
Xero
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
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Alternatives Considered
Exact Software
I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
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Xero
I've used a lot of different accounting systems. Many of them so big and powerful, but a hassle to get set up. Xero is light, inexpensive, and easy to use. When I originally selected them they seemed like they were developing new features at a quick rate as well. I was invited to be part of focus sessions to make the product better. That part has slowed down significantly though.
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Scalability
Exact Software
No answers on this topic
Xero
I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
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Return on Investment
Exact Software
  • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
  • Positive: Once an ERP connection is running you can automate a lot in the process.
Read full review
Xero
  • Saved many hours through automatic invoices and followups
  • Saved many hours by allowing transactions to start via bank feeds (ie I don't have to input a transaction and mark it against what is in the bank/cc account; rather, the transaction in the account is where you input the transaction into the books.
  • Has the scalability my business requires, and not much more.
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ScreenShots

Xero Screenshots

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