What users are saying about
Exact Online vs Xero
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 6 reviews and ratings
Xero
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Top Rated
530 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 530 reviews and ratings
Feature Set Ratings
- Exact Online ranks higher in 1 feature set: Inventory Management
- Xero ranks higher in 5 feature sets: Customization, Security, Reporting & Analytics, General Ledger and Configurable Accounting, Order Management
Customization
7.5
Exact Online
75%
7.7
Xero
77%
Exact Online ranks higher in 1/2 features
Exact Online ranks higher in 1/2 features
API for custom integration
8.0
80%
1 Rating
7.3
73%
78 Ratings
Plug-ins
7.0
70%
1 Rating
8.1
81%
85 Ratings
Security
8.0
Exact Online
80%
8.6
Xero
86%
Xero ranks higher in 2/2 features
Xero ranks higher in 2/2 features
Single sign-on capability
8.0
80%
1 Rating
8.7
87%
72 Ratings
Role-based user permissions
8.0
80%
1 Rating
8.4
84%
114 Ratings
Reporting & Analytics
4.7
Exact Online
47%
8.2
Xero
82%
Xero ranks higher in 3/3 features
Xero ranks higher in 3/3 features
Dashboards
4.0
40%
1 Rating
8.0
80%
129 Ratings
Standard reports
6.0
60%
1 Rating
8.7
87%
132 Ratings
Custom reports
4.0
40%
1 Rating
7.9
79%
121 Ratings
General Ledger and Configurable Accounting
6.9
Exact Online
69%
8.0
Xero
80%
Xero ranks higher in 20/21 features
Xero ranks higher in 20/21 features
Accounts payable
7.0
70%
1 Rating
8.7
87%
130 Ratings
Accounts receivable
7.0
70%
1 Rating
8.7
87%
131 Ratings
Global Financial Support
5.0
50%
1 Rating
8.1
81%
36 Ratings
Primary and Secondary Ledgers
5.0
50%
1 Rating
7.8
78%
34 Ratings
Intercompany Accounting
7.0
70%
1 Rating
7.4
74%
40 Ratings
Localizations
8.0
80%
1 Rating
8.2
82%
40 Ratings
Journals and Reconciliations
6.0
60%
1 Rating
8.7
87%
89 Ratings
Enterprise Accounting
8.0
80%
1 Rating
7.4
74%
33 Ratings
Configurable Accounting
7.0
70%
1 Rating
8.3
83%
59 Ratings
Centralized Rules Framework
8.0
80%
1 Rating
8.0
80%
33 Ratings
Standardized Processes
8.0
80%
1 Rating
8.4
84%
59 Ratings
Cash management
N/A
0 Ratings
8.1
81%
121 Ratings
Bank reconciliation
N/A
0 Ratings
8.9
89%
137 Ratings
Expense management
N/A
0 Ratings
8.1
81%
125 Ratings
Time tracking
N/A
0 Ratings
6.9
69%
42 Ratings
Fixed asset management
N/A
0 Ratings
7.2
72%
86 Ratings
Multi-currency support
N/A
0 Ratings
8.2
82%
82 Ratings
Multi-division support
N/A
0 Ratings
7.5
75%
74 Ratings
Regulations compliance
N/A
0 Ratings
8.3
83%
67 Ratings
Electronic tax filing
N/A
0 Ratings
8.3
83%
65 Ratings
Self-service portal
N/A
0 Ratings
7.8
78%
80 Ratings
Inventory Management
7.0
Exact Online
70%
6.8
Xero
68%
Xero ranks higher in 3/4 features
Xero ranks higher in 3/4 features
Inventory tracking
7.0
70%
1 Rating
6.1
61%
60 Ratings
Automatic reordering
N/A
0 Ratings
7.0
70%
24 Ratings
Location management
N/A
0 Ratings
7.7
77%
29 Ratings
Manufacturing module
N/A
0 Ratings
6.3
63%
16 Ratings
Order Management
6.7
Exact Online
67%
7.7
Xero
77%
Xero ranks higher in 7/7 features
Xero ranks higher in 7/7 features
Pricing
7.0
70%
1 Rating
7.3
73%
61 Ratings
Order entry
7.0
70%
1 Rating
7.8
78%
56 Ratings
Cost of goods sold
6.0
60%
1 Rating
8.1
81%
65 Ratings
Credit card processing
N/A
0 Ratings
8.6
86%
57 Ratings
Order Orchestration
N/A
0 Ratings
7.3
73%
21 Ratings
End-to-end order visibility
N/A
0 Ratings
7.4
74%
24 Ratings
Order exception Resolution
N/A
0 Ratings
7.4
74%
17 Ratings
Subledger and Financial Process
6.7
Exact Online
67%
Xero
Feature Set Not Supported
N/A
Exact Online ranks higher in 10/10 features
Exact Online ranks higher in 10/10 features
Automated Invoice Processing
7.0
70%
1 Rating
N/A
0 Ratings
Shared Services Payments
7.0
70%
1 Rating
N/A
0 Ratings
Billings Management
7.0
70%
1 Rating
N/A
0 Ratings
Customer Receipt Applications
6.0
60%
1 Rating
N/A
0 Ratings
Cash Management
7.0
70%
1 Rating
N/A
0 Ratings
Asset Management
7.0
70%
1 Rating
N/A
0 Ratings
Period Close
7.0
70%
1 Rating
N/A
0 Ratings
Transactions Tax
6.0
60%
1 Rating
N/A
0 Ratings
Subledger Reconciliations
7.0
70%
1 Rating
N/A
0 Ratings
3rd Party Accounting Systems
6.0
60%
1 Rating
N/A
0 Ratings
Project Financial Management
6.7
Exact Online
67%
Xero
Feature Set Not Supported
N/A
Exact Online ranks higher in 9/9 features
Exact Online ranks higher in 9/9 features
Budgeting and Forecasting
8.0
80%
1 Rating
N/A
0 Ratings
Project Costing
8.0
80%
1 Rating
N/A
0 Ratings
Cost Capture
7.0
70%
1 Rating
N/A
0 Ratings
Capital Project Management
7.0
70%
1 Rating
N/A
0 Ratings
Customer Invoicing
6.0
60%
1 Rating
N/A
0 Ratings
Customer Contract Compliance
6.0
60%
1 Rating
N/A
0 Ratings
Project Revenue Recognition
7.0
70%
1 Rating
N/A
0 Ratings
Project Financials Dashboard
6.0
60%
1 Rating
N/A
0 Ratings
Real-time Financial Reporting
5.0
50%
1 Rating
N/A
0 Ratings
Payroll Management
Exact Online
Feature Set Not Supported
N/A
8.3
Xero
83%
Xero ranks higher in 5/5 features
Xero ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings
8.2
82%
64 Ratings
Benefit plan administration
N/A
0 Ratings
8.2
82%
23 Ratings
Direct deposit files
N/A
0 Ratings
8.9
89%
49 Ratings
Salary revision and increment management
N/A
0 Ratings
8.8
88%
41 Ratings
Reimbursement management
N/A
0 Ratings
7.6
76%
54 Ratings
Attribute Ratings
- Xero is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
4.0
Exact Online
40%
1 Rating
8.8
Xero
88%
155 Ratings
Likelihood to Renew
Exact Online
N/A
0 Ratings
8.8
Xero
88%
29 Ratings
Usability
Exact Online
N/A
0 Ratings
8.9
Xero
89%
80 Ratings
Availability
Exact Online
N/A
0 Ratings
9.0
Xero
90%
20 Ratings
Performance
Exact Online
N/A
0 Ratings
10.0
Xero
100%
16 Ratings
Support Rating
Exact Online
N/A
0 Ratings
7.1
Xero
71%
37 Ratings
In-Person Training
Exact Online
N/A
0 Ratings
9.1
Xero
91%
1 Rating
Online Training
Exact Online
N/A
0 Ratings
10.0
Xero
100%
5 Ratings
Implementation Rating
Exact Online
N/A
0 Ratings
9.5
Xero
95%
18 Ratings
Product Scalability
Exact Online
N/A
0 Ratings
10.0
Xero
100%
6 Ratings
Likelihood to Recommend
Exact Online
If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
Marketin Automation and SEO Specialist
Klantenfabriek.nlMarketing & Advertising, 1-10 employees
Xero
Xero is a 10-point software since it streamlines accounting and financial processes with great agility, generating immediate productivity. I recommend using all its features since, from creating reports to paying bills, the whole process is easy and does not require much knowledge. We can use it remotely with our phones and still build fluidity, plus it can be integrated with Salesforce, building even more power for short-term results.
Senior Account Manager
Arrow ElectronicsInformation Technology & Services, 10,001+ employees
Pros
Exact Online
- Complete pack with many options, use it as CRM, ERP or simply for your bookings.
- Many connections with external programs, webshops, etc.
- Automatic backups.
Marketin Automation and SEO Specialist
Klantenfabriek.nlMarketing & Advertising, 1-10 employees
Xero
- Reporting (customizing look and contents and the ability to add multiple comparative periods is brilliant and not found in many other competitors.
- Bank feeds. The way they organize bank feed and subsequent matching or coding is very user-friendly for non-accountants and fast for accountants.
- Can file VAT returns and is MTD compliant in UK.
- Customer support has been helpful (at least in my experience).
Senior Accountant
Tax Shop AccountantsAccounting, 11-50 employees
Cons
Exact Online
- Support... It's bad, and when you want to stop or step back it's near impossible.
- Price, they tend to increase it without warning, and with all the extras it goes up fast.
- If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
Marketin Automation and SEO Specialist
Klantenfabriek.nlMarketing & Advertising, 1-10 employees
Xero
- Overall it is a great platform and quite comprehensive for US based users.
- However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.

Verified User
Manager in Professional Services
Accounting Company, 51-200 employeesPricing Details
Exact Online
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Exact Online Editions & Modules
—
Additional Pricing Details
—Xero
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$11 per month
Xero Editions & Modules
Edition
Early | $111 |
---|---|
Growing | $321 |
Established | $621 |
- per month
Additional Pricing Details
—Likelihood to Renew
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 8.8
Based on 29 answers
In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
Consultant - Cloud accounting integration, Real Time Accounting
FuturebooksAccounting, 1-10 employees
Usability
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 8.9
Based on 80 answers
It has deep functionality, and it's easy to use for invoicing, quoting, financial reporting, and customer management. This product manages financial information for small business owners in a unique way. The phone interface is really good as well-meaning I can keep on top of the finances on my phone and feel confident about the financial decisions I'm making.
Workplace Culture Architect & Owner
Carolyn SworaManagement Consulting, 1-10 employees
Reliability and Availability
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 9.0
Based on 20 answers
We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
Co-Founder
Catching CloudsAccounting, 1-10 employees
Performance
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 10.0
Based on 16 answers
Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.

Verified User
C-Level Executive in Corporate
Information Technology and Services Company, 11-50 employeesSupport Rating
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 7.1
Based on 37 answers
Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it
CFO
RenewableTech VenturesVenture Capital & Private Equity, 11-50 employees
In-Person Training
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 9.1
Based on 1 answer
The format was great; someone was there to ask questions or help if you were stuck.
Executive Director
EpsomTax.com LimitedAccounting, 11-50 employees
Online Training
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 10.0
Based on 5 answers
All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
Co-Founder
Catching CloudsAccounting, 1-10 employees
Implementation Rating
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 9.5
Based on 18 answers
If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
Owner / Head Trainer
When Hounds FlyConsumer Services, 1-10 employees
Alternatives Considered
Exact Online
I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
Marketin Automation and SEO Specialist
Klantenfabriek.nlMarketing & Advertising, 1-10 employees
Xero
Solely the ease of use. This has saved me so much time on day-to-day tracking it is astonishing. Not only does it make it super easy to send invoices, but it also makes it easy to print invoices off, eases the process of partial payments, and keeps good track of all notes made to the account.
Customer Success manager
JOHNSONCONCEPT LLC.Marketing & Advertising, 11-50 employees
Scalability
Exact Online
No score
No answers yet
No answers on this topic
Xero
Xero 10.0
Based on 6 answers
Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.

Verified User
Partner in Finance and Accounting
Accounting Company, 1-10 employeesReturn on Investment
Exact Online
- Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
- Positive: Once an ERP connection is running you can automate a lot in the process.
Marketin Automation and SEO Specialist
Klantenfabriek.nlMarketing & Advertising, 1-10 employees
Xero
- Makes bookkeeping easier for clients or for us to do on behalf of clients.
- Time saving reports for BAS preparation.
- Picks up on potential issues in General Ledger Exceptions report.
- Dashboard can show accounts watchlist and current payables/receivables.
- Matches bills/sales to bank feed transactions and you can select multiple or split payments.
Senior Bookkeeper
MultipleFood & Beverages, 201-500 employees