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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Excel4apps

    Score8.6 out of 10
    N/AExcel4apps is a business intelligence software offering from Excel4apps.N/A

    Fullstory

    Score8.9 out of 10
    N/AFullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.N/A
    Pricing
    Excel4appsFullstory
    Editions & Modules
    No answers on this topic
    Business
    Contact Sales
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Excel4appsFullstory
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Excel4appsFullstory
    Considered Both Products
    Excel4apps
    No answer on this topic
    Fullstory
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    66 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    41 Answers
    Features
    Excel4appsFullstory
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Excel4apps and Fullstory
    Feature
    Excel4apps
    6.3
    4 Ratings
    26% below category average
    Fullstory
    -
    Ratings
    Pixel Perfect reports5.43 Ratings00 Ratings
    Customizable dashboards6.13 Ratings00 Ratings
    Report Formatting Templates7.44 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Excel4apps and Fullstory
    Feature
    Excel4apps
    7.6
    4 Ratings
    5% below category average
    Fullstory
    -
    Ratings
    Drill-down analysis7.54 Ratings00 Ratings
    Formatting capabilities9.24 Ratings00 Ratings
    Integration with R or other statistical packages6.52 Ratings00 Ratings
    Report sharing and collaboration7.14 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Excel4apps and Fullstory
    Feature
    Excel4apps
    6.4
    3 Ratings
    25% below category average
    Fullstory
    -
    Ratings
    Publish to Web6.73 Ratings00 Ratings
    Publish to PDF8.22 Ratings00 Ratings
    Report Versioning5.83 Ratings00 Ratings
    Report Delivery Scheduling6.23 Ratings00 Ratings
    Delivery to Remote Servers5.02 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Excel4apps and Fullstory
    Feature
    Excel4apps
    6.7
    2 Ratings
    18% below category average
    Fullstory
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.02 Ratings00 Ratings
    Location Analytics / Geographic Visualization7.02 Ratings00 Ratings
    Predictive Analytics6.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Excel4apps and Fullstory
    Feature
    Excel4apps
    8.1
    3 Ratings
    5% below category average
    Fullstory
    -
    Ratings
    Multi-User Support (named login)9.03 Ratings00 Ratings
    Role-Based Security Model9.02 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)7.23 Ratings00 Ratings
    Single Sign-On (SSO)7.22 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Excel4apps and Fullstory
    Feature
    Excel4apps
    7.8
    1 Ratings
    1% above category average
    Fullstory
    6.2
    19 Ratings
    20% below category average
    Responsive Design for Web Access9.01 Ratings7.917 Ratings
    Mobile Application8.01 Ratings7.910 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile6.01 Ratings7.913 Ratings
    Mobile App Analytics00 Ratings6.412 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Excel4apps and Fullstory
    Feature
    Excel4apps
    3.4
    2 Ratings
    78% below category average
    Fullstory
    -
    Ratings
    REST API1.01 Ratings00 Ratings
    Javascript API5.72 Ratings00 Ratings
    iFrames1.01 Ratings00 Ratings
    Java API5.92 Ratings00 Ratings
    Themeable User Interface (UI)2.01 Ratings00 Ratings
    Customizable Platform (Open Source)5.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Excel4apps and Fullstory
    Feature
    Excel4apps
    -
    Ratings
    Fullstory
    9.2
    49 Ratings
    2% below category average
    Heatmap tool00 Ratings9.937 Ratings
    Click analytics00 Ratings9.044 Ratings
    Scroll maps00 Ratings9.033 Ratings
    Form fill analysis00 Ratings9.026 Ratings
    Conversion tracking00 Ratings9.928 Ratings
    Goal tracking00 Ratings7.923 Ratings
    Funnel Analysis00 Ratings8.034 Ratings
    Session Recording and Replay00 Ratings10.048 Ratings
    User Segmentation00 Ratings10.043 Ratings
    Best Alternatives
    Excel4appsFullstory
    Small Businesses
    Cyfe
    Score4 out of 10
    No answers on this topic
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Contentsquare
    Score7.5 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Glassbox
    Score6.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Excel4appsFullstory
    Likelihood to Recommend
    9.0
    (4 ratings)
    10.0
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (9 ratings)
    Usability
    8.2
    (3 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    6.9
    (3 ratings)
    8.3
    (61 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.5
    (56 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Data Sharing and Collaboration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Data Sources
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Excel4appsFullstory
    Likelihood to Recommend
    Excel4apps
    We have to calculate most all Lab / Pilot / Proposals sizing and results. The automated calculations in [Excel4apps] is awesome, as once you are familiar with them, it is easy to quickly implement them when needed.
    Incentivized
    Read full review
    Fullstory
    It was extremely useful in identifying places in our product where things weren't functioning, or where it looked like action was available to the end user but in reality, it was not and therefore caused lots of confusion. It doesn't help as much in other scenarios to see what catches a user's Eye or where they go if they leave our application as well as an actual in-person interview would help with eye-tracking software.
    Incentivized
    Read full review
    Pros
    Excel4apps
    • Easy to install and maintain. After the initial installation, there is little involvement by the technical administrators.
    • Cloning production to a test environment does not require any additional setups unlike Oracle EBS which does.
    • Loading data and reporting on this data is handled via EXCEL spreadsheets which is the "language" of our financial users.
    Incentivized
    Read full review
    Fullstory
    • Tracks users' online experiences from start to finish.
    • Makes it easy to share a customer's experiences with the rest of my team.
    • Allows me to use different methods to find evidence of a customer's experience.
    • Shows page insights via segmentation that help me know where to improve my site.
    • Tracks error clicks and dead clicks for quick insights into site improvements.
    • Integrates with HelpScout for easy access to customer problem-solving.
    Incentivized
    Read full review
    Cons
    Excel4apps
    • It is possible but difficult to retrieve data or set criteria from different module into a single report or retrieve. If it is more user friendly instead of having to create a complex formula to retrieve the data, this function will be utilized more often.
    • It will be nice to have visual (graphs, etc.) report template available
    • It is helpful if we can retrieve data for a range of date, instead of just YTD, PTD etc. and multi-year data all at once for comparison too.
    Incentivized
    Read full review
    Fullstory
    • The ramp-up time to learn the entire product can take a little while. There are just so many absolutely wonderful tools and different ways to look at the same type of information that it can take a new user a few weeks to understand and then more time to master. However, FullStory has a ton of training resources to help with that! A lot of my own teammates have taught themselves FullStory through those training resources.
    • The UX of the product is totally wonderful, but there are tiny things that make getting to certain parts of the product slightly more challenging (like clicking into a modal in a modal). Sometimes buttons or links are placed out of my field of view, but those are minor things I notice because I work in UX.
    Incentivized
    Read full review
    Likelihood to Renew
    Excel4apps
    No answers on this topic
    Fullstory
    It's been a phenomenal tool for us; every department that uses it has found something new and unexpected that it can do that they're really excited about. Even if we *only* used it for bug triage, it would be worth our time and money. The fact that we can use it for so many other things as well--gauging how customers interact and use our site, identifying UI problems, etc.--is above and beyond
    Incentivized
    Read full review
    Usability
    Excel4apps
    I am not a power user of Excel. So I find Exel4apps a friendlier version of the things that I could do on Excel and making it easier with a magic wand.
    Incentivized
    Read full review
    Fullstory
    Because everything seems to be easy to find and it doesn't take long at all to learn how to use the product
    Incentivized
    Read full review
    Reliability and Availability
    Excel4apps
    No answers on this topic
    Fullstory
    We've never had issues with availability
    Incentivized
    Read full review
    Performance
    Excel4apps
    No answers on this topic
    Fullstory
    It seems the performance is really good and always loads quickly
    Incentivized
    Read full review
    Support Rating
    Excel4apps
    I have not needed support yet
    Incentivized
    Read full review
    Fullstory
    They have been overall pretty responsive and proactive. The tool is pretty straightforward to use. Most of the questions we have had to work with them on our how to use new features or adjust our integration to ensure we are gathering all the data from all of our tools.
    Incentivized
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    Implementation Rating
    Excel4apps
    No answers on this topic
    Fullstory
    To successfully implement FullStory, it is important to plan your implementation carefully by defining your goals and user segments. You should also use tags and filters to analyze your user data, train your team to use FullStory effectively, and use FullStory in conjunction with other analytics tools to get a more complete picture of your user's behavior. By following these tips, you can gain valuable insights into your users' behavior and experiences, and use this information to improve your website or application.
    Incentivized
    Read full review
    Alternatives Considered
    Excel4apps
    Excel4apps is more user friendly and can retrieve data much easier and in a nicer format than Jaspersoft. Qlik Sense is useful and have more visual reporting and dashboard. However, it is usually used for higher level of analyses and review. Yardi is used for specific purpose, which is different than Excel4apps. Excel4apps can pull all the financial data from Oracle, including billing and collections.
    Incentivized
    Read full review
    Fullstory
    Smartlook is software that records users on a website
    and mobile app. Finding useful information within thousands of recordings is
    made quick and easy with features that help you accomplish this. I have chosen FullStory because it is easier to use and has more advanced features compared to Smartlook.
    Incentivized
    Read full review
    Scalability
    Excel4apps
    No answers on this topic
    Fullstory
    Full story was easy to scale with the growth of our teams and organisation
    Incentivized
    Read full review
    Return on Investment
    Excel4apps
    • Increase team transparency
    • Increased reporting
    Incentivized
    Read full review
    Fullstory
    • Triage for front end bugs - FullStory can sometimes help you spot a bug in action much more quickly than trying to recreate it on your own
    • Observing customers use new features and understanding why a new feature may be performing better or worse than expected
    Incentivized
    Read full review
    ScreenShots

    Fullstory Screenshots

    Screenshot of AI-generated Summaries used to Take Action More QuicklyScreenshot of a Visualization of Behavioral Data with Custom DashboardsScreenshot of Ready-made for AI Behavioral Data Straight to the organization's Data EcosystemScreenshot of Fullstory's Session Replay, Combined with Dev ToolsScreenshot of Mobile App Behavioral Data