What users are saying about
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Top Rated
220 Ratings
3 Ratings

Expensify

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Top Rated
220 Ratings
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Score 9 out of 100
3 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Expensify

For a small business the free site is terrific. It offers a full expense reporting function for reps and includes everything that a comparable paid service would. It also offers commenting, where the manager can write comments on the expense report, and the ability to save and print reports.
Jason Carlage | TrustRadius Reviewer

Neat

If you need a program to keep all of your receipts in one place and have the ability to report on them, then Neat is the program you want. Also, if you want to get rid of all the business cards you have laying around but keep the contact info, Neat is the program you need.
Roxanne Jacobs | TrustRadius Reviewer

Pros

Expensify

  • Expensify allows a company to establish simple approval rules and pipelines. The days of remembering who approves which user's expense reports are in the past.
  • Expensify allows users to easily code their expenses to the accounting department's general ledger. During implementation, the accounting team is tasked with creating a map between simple categories/description and general ledger account codes. E.g., Telephone -> 66150
  • The mobile app allows users to quickly take photos of their receipts/invoices/supporting documents on the go. Our CEO LOVES the ability to upload support to the app as he is signing the check at a restaurant.
  • The software downloads corporate credit card data daily. Furthermore, they mark "verified credit card transactions" with an icon that indicates as much.
  • The administration has the ability to request "copilot" access to user's accounts. This allows curators the ability to help users follow best practices.
Anonymous | TrustRadius Reviewer

Neat

  • Neat keeps all of your charge card receipts in one place.
  • Neat makes it easy to do your monthly breakdown of charges into categories.
Roxanne Jacobs | TrustRadius Reviewer

Cons

Expensify

  • The SmartScan feature sometimes has typos. I don't know enough about the technology to even know if this is something that could be better.
  • The user experience is a little bit clunky when SmartScan doesn't work and you have to do things manually. Not sure a way around this, though.
Jared Lyda | TrustRadius Reviewer

Neat

  • Wish it had the ability to edit business cards, i.e. lighten dark ones.
  • Wish you could scan 2 pages into one receipt - to include backup.
Roxanne Jacobs | TrustRadius Reviewer

Likelihood to Renew

Expensify

Expensify 10.0
Based on 8 answers
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
Vlad Merson | TrustRadius Reviewer

Neat

No score
No answers yet
No answers on this topic

Usability

Expensify

Expensify 7.0
Based on 1 answer
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
Anonymous | TrustRadius Reviewer

Neat

No score
No answers yet
No answers on this topic

Support Rating

Expensify

Expensify 8.6
Based on 43 answers
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
Lisa Shapiro | TrustRadius Reviewer

Neat

Neat 10.0
Based on 1 answer
The best support is not having to use support... and I have NOT had to use Neat support!
Roxanne Jacobs | TrustRadius Reviewer

Alternatives Considered

Expensify

Expensify and Concur are similar products, but we ultimately went with Expensify because of its more robust sync options (e.g., syncs to more systems easily) and was more cost-effective for the number of users we have set up (between 50-100). I haven't used Concur to any great extent but it seemed like a reasonable solution given a different economic situation for the company. I've also used expense reporting utilities connected to systems like Maconomy and NetSuite with no real issues.
Anonymous | TrustRadius Reviewer

Neat

No answers on this topic

Return on Investment

Expensify

  • I was not part of the purchasing group/decision-maker. Not sure what the cost of the platform is.
  • What I can say, is it saves time for me to submit expenses this way than in email threads. In that sense, you're saving money on workers/working hours.
Anonymous | TrustRadius Reviewer

Neat

  • Saves a lot of time by having digitized business cards.
  • Saves time categorizing charge card receipts at the end of the month.
Roxanne Jacobs | TrustRadius Reviewer

Pricing Details

Expensify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Neat

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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