Comprehensive and solid software choice for tracking expenses
April 29, 2025

Comprehensive and solid software choice for tracking expenses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Control

Overall Satisfaction with Expensify

We use it for all purchases made outside of accounting. We tracking, forecast, and do expenditures and budgets from Expensify. We also use it to review and approve purchases made offsite too. Expensify lets us see real time what our satellite offices are spending, where they're spending, how they're spending, and what they are using. It's a very important metric when doing annual budgets.

Pros

  • tracking expenses
  • approving expenses
  • clear coherent logical user interface
  • archiving information

Cons

  • occasional login hiccups
  • lengthy uploads on receipts/invoices
  • locking users out too easily
  • Positive, very helpful to keep track of IT purchases
  • Allows management CEO to track and approve purchases
  • Allows management to track implementations team's purchases while in the field.
User interface is well designed, well thought out, and coherent. It's easy to find help if you get stuck with something. Overall the learning curve is extremely minimal, and the UI really makes adding, approving and monitoring expenses quick which has proven invaluable for years with our business. Things just work well, and that says a lot.
I think Expensify literally blows the competition out of the water, the other software packages are a pain to use, aren't reliable, and are often cumbersome. The ease of use alone makes this product stand head and shoulders above the competition, you can literally get to whatever you need to do within seconds which is perfect.

Do you think Expensify delivers good value for the price?

Yes

Are you happy with Expensify's feature set?

Yes

Did Expensify live up to sales and marketing promises?

Yes

Did implementation of Expensify go as expected?

Yes

Would you buy Expensify again?

Yes

It's painless, easy to use, and makes tracking expenses a breeze.

Expensify Feature Ratings

Employee Expense Reporting
10
Corporate Card Reconciliation
10
Customizable Approval Policies
10
Financial Document Management
9
Payment Status Tracking
9
Payment Audit Trail
10
Duplicate Bill Detection
9
Advanced OCR
10
Electronic Funds Transfer
10

Using Expensify

30 - IT, Management, Implementations, Program and Area Managers
5 - It's primarily our accounting department and our CEO does review and approve some purchases
  • Tracking expenses
  • Logistics
  • Data retention
  • Tracking travel costs
  • Tracking hotel usage
  • Tracking IT purchases and product distributions
  • Healthcare division tracking expenses
  • Retail expansion
  • Tracking costs per site
We simply couldn't live without it now. We depend on it heavily.

Evaluating Expensify and Competitors

  • Integration with Other Systems
  • Ease of Use
I wouldn't the product works well for our needs, and I think our implementation went extremely well.

Expensify Implementation

The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process.
Change management was a minor issue with the implementation - We are now able to better more effectively track expenses, whereas previously the end of the month expenses was a huge pain and a cumbersome process now it can be done in mere minutes with minimal hassles That alone made Expensify the ideal platform for us.
  • Uses struggling with logins
  • Scanning of receipts sometimes slow
  • Sign in emails going to spam filter

Expensify Support

They have been pretty good with responding to me, sometimes not so good with responding to my colleagues.
ProsCons
Quick Resolution
Knowledgeable team
Problems get solved
No escalation required
Support cares about my success
Difficult to get immediate help
Need to explain problems multiple times
No, we did not. We don't feel that we need it enough to warrant the expenditure.
Yes - It's sometimes been problematic with the logins, and with users who lock themselves out but thankfully I have been able to get this resolved quickly with their support.
I had a Project Manager who struggled to login, problems daily, wrote to the concierge, worked with them, along with providing some additional training to the Program Manager, and within a couple of hours they were back in Expensify tracking their expenses.

Using Expensify

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Scanning receipts
  • Submitting expenses
  • Tracking my expenses
  • The fact it has to be submitted, that step should be integrated
  • Otherwise no issues, it's easy.
  • NA

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