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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExtremeCloud IQ

    Score8.5 out of 10
    N/AExtremeCloud IQ provides unified management driven by Machine Learning (ML). It features configuration workflows, realtime and historical monitoring, comprehensive troubleshooting, and integrated network applications. Designed to take full advantage of Extreme’s end-to- end networking solutions, it delivers unified, full-stack management of access points, switches, and SD-WAN.N/A

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Pricing
    ExtremeCloud IQOpenText Core Endpoint Backup
    Editions & Modules
    No answers on this topic
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    Offerings
    Pricing Offerings
    ExtremeCloud IQOpenText Core Endpoint Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ExtremeCloud IQOpenText Core Endpoint Backup
    Considered Both Products
    Extreme Networks
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    ExtremeCloud IQOpenText Core Endpoint Backup
    Configuration Management
    Comparison of Configuration Management features of ExtremeCloud IQ and OpenText Core Endpoint Backup
    Feature
    ExtremeCloud IQ
    7.6
    4 Ratings
    3% above category average
    OpenText Core Endpoint Backup
    -
    Ratings
    Infrastructure Automation7.04 Ratings00 Ratings
    Automated Provisioning8.44 Ratings00 Ratings
    Parallel Execution8.04 Ratings00 Ratings
    Node Management7.24 Ratings00 Ratings
    Reporting & Logging7.64 Ratings00 Ratings
    Version Control7.44 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of ExtremeCloud IQ and OpenText Core Endpoint Backup
    Feature
    ExtremeCloud IQ
    -
    Ratings
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Instant recovery00 Ratings8.01 Ratings
    Recovery verification00 Ratings4.01 Ratings
    Multiple backup destinations00 Ratings9.01 Ratings
    Incremental backup identification00 Ratings5.01 Ratings
    Backup to the cloud00 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings4.01 Ratings
    Flexible deployment00 Ratings4.01 Ratings
    Management dashboard00 Ratings6.01 Ratings
    Platform support00 Ratings4.01 Ratings
    Retention options00 Ratings4.01 Ratings
    Encryption00 Ratings4.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of ExtremeCloud IQ and OpenText Core Endpoint Backup
    Feature
    ExtremeCloud IQ
    -
    Ratings
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings9.01 Ratings
    Operational reporting and analytics00 Ratings4.01 Ratings
    Malware protection00 Ratings4.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings4.01 Ratings
    Best Alternatives
    ExtremeCloud IQOpenText Core Endpoint Backup
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    SolarWinds Engineer's Toolset
    Score7.6 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    SolarWinds Engineer's Toolset
    Score7.6 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExtremeCloud IQOpenText Core Endpoint Backup
    Likelihood to Recommend
    8.4
    (4 ratings)
    7.0
    (23 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (1 ratings)
    Usability
    8.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (6 ratings)
    User Testimonials
    ExtremeCloud IQOpenText Core Endpoint Backup
    Likelihood to Recommend
    Extreme Networks
    ExtremeCloud IQ is definitely best suited for a mid/large-scale business. The tools provided for what you pay for would be mostly unnecessary for a small business - the pricing also would not condone the purchase for a small business. That said, we are more of a mid-sized district, and being able to manage this system with 120 APs deployed across 10 locations has been great. I'm the only person that purchases, configures, deploys and manages everything with ExtremeCloud IQ - and it doesn't take too much time to be able to do so. I'm certainly a fan of the product!
    Incentivized
    Read full review
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
    Read full review
    Pros
    Extreme Networks
    • GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
    • The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
    • The auto channel selection now works very well, including the SDR dual 5GHz mode.
    Incentivized
    Read full review
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Cons
    Extreme Networks
    • XIQ Refreshes could be enhanced for closer to on-prem experience.
    • Client Data polling interval needs to be quicker, 10 minutes.
    • Full feature parity of switch management in XIQ.
    Incentivized
    Read full review
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Likelihood to Renew
    Extreme Networks
    No answers on this topic
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Usability
    Extreme Networks
    Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Extreme Networks
    No answers on this topic
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
    Read full review
    Alternatives Considered
    Extreme Networks
    I previously used Aruba APs in the early 2010s - but have no other experience since then
    Incentivized
    Read full review
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
    Read full review
    Return on Investment
    Extreme Networks
    • It has been referred to as "invisible IT" because the number of support tickets to the IT desk has been reduced to practically none.
    • An IT team no longer desires ongoing WiFi support agreements, as once it is set up well, they do not need to contact us for higher-tier support.
    Incentivized
    Read full review
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
    Read full review
    ScreenShots

    ExtremeCloud IQ Screenshots

    Screenshot of the ExtremeCloud IQ Dashboard