F5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis.
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Zscaler Internet Access
Score 8.8 out of 10
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Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Application delivery of both simple and advanced applications. It's easy to handle certificate management that do require individual certificates to be installed on each backend server, you can just install the certificate on the F5 BIG-IP and use for multiple backends. Also adding WAF is as simple as adding a generic policy and you will cover 80% of the scenarios.
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
It's reliable. We've had very little problems with the technology. Performance is always right on. Metrics are great. They come out of it. We'd like to do more probably with it in the future as we start to grow a lot more.
Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
Recently we have been deploying F5 web application firewall and we have started the deployment. We have already moved applications out there, but we are not yet to the point wherein I could comment any positive feedback or any negative feedback because we are still going through it, right. But as far as I'm concerned, I don't see any drawbacks or any shortcomings on the F5 product lineup.
Stability of product and easy way to have account manager contact. F5 support team is also always available to help with major issues. Last year during the major OS upgrade F5 team and F5 leadership always shared clear information and F5 team was dedicated to help us to have it closed in record time
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
It actually satisfies the use cases, but I would like to know what it can do more than just the use cases, which is what I'm looking for, to talk at some point with somebody and figure out what to do next. We probably maybe could be able to do more that we don't know yet.
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
I've supported F5 for three different companies. Our F5 support has been very consistent, regardless who the customer is. F5 technicians are very experienced and provide good support, even when issues are more related to knowledge than they are with the ability of the product to do what you need it to do.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
That's the one thing that really stood out. It was a lot easier to use from an administrator standpoint, so I think that's the one thing that really made our team decide to go with this product versus another competitor. Just ease of use.
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
The F5 BIG-IP has improved all our load balancing needs, we have over 400 LTM VIPs in our environment this all use to be done with DNS round Robin configurations.
we have created unique APM solutions to support our external customer base
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
