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F5 Distributed Cloud Bot Defense vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 Distributed Cloud Bot Defense

    Score8.6 out of 10
    N/AF5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.N/A

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Editions & Modules
    Enterprise
    Custom Quote
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Considered Both Products
    F5
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    35 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    32 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Endpoint Security
    Comparison of Endpoint Security features of F5 Distributed Cloud Bot Defense and Trend Micro Worry-Free Services Suite
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology00 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.13 Ratings
    Centralized Management00 Ratings10.04 Ratings
    Hybrid Deployment Support00 Ratings9.92 Ratings
    Infection Remediation00 Ratings9.14 Ratings
    Vulnerability Management00 Ratings10.03 Ratings
    Malware Detection00 Ratings7.44 Ratings
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    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
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    Rencore Code (SPCAF)
    Score8.8 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Checkmarx
    Score7.6 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    8.5
    (42 ratings)
    9.9
    (10 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (4 ratings)
    Support Rating
    8.6
    (42 ratings)
    9.4
    (2 ratings)
    Implementation Rating
    7.7
    (30 ratings)
    -
    (0 ratings)
    User Testimonials
    F5 Distributed Cloud Bot DefenseTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    F5
    I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
    Incentivized
    Read full review
    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
    Read full review
    Pros
    F5
    • Quickly helps mitigate the retooling and newer advanced bot attacks
    • Excellent customer service from our f5 bot Defense team/partners
    • Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
    • Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
    • First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
    • Industry best Threat Briefings
    • Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    F5
    • On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution.
    • We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience].
    • Accurate log ingestion is a larger challenge than one would want in a security tool.
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Likelihood to Renew
    F5
    We are more likely than not, to renew it. It saved us from a really huge data breach 4 months ago. It has earned its shower so far
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    F5
    No answers on this topic
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
    Read full review
    Support Rating
    F5
    Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
    Incentivized
    Read full review
    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
    Read full review
    Implementation Rating
    F5
    Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    F5
    Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
    Incentivized
    Read full review
    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
    Read full review
    Return on Investment
    F5
    • F5 Distributed Cloud Bot Defense has helped our customers identify real human traffic and bot traffic, allowing them to prioritize real traffic to applications and improve cloud service usage.
    • F5 Distributed Cloud Bot Defense ha ayudado a nuestros clientes a poder identificar cuál es el tráfico real de personas y cual el de Bot para así poder priorizar el tráfico real hacia las aplicaciones mejorando los consumos de servicios en nube.
    Incentivized
    Read full review
    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots