TrustRadius

Factors.AI vs. Keatext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Factors.AI
Score 9.7 out of 10
N/A
Factors.AI helps B2B SaaS marketers amplify marketing ROI, save time and effort on routine analysis, and give critical insights into marketing activities impacting pipeline/revenue. Firstly, Factors brings together all data silos- website visitor data, CRM, Ads platform, Clearbit, and Search Console data with its no-code integrations. After identifying anonymous visitors from the website with CRM contacts/leads, Factors provides a unified view of marketing metrics, multi-touch…N/A
Keatext
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…
$550
per month
Pricing
Factors.AIKeatext
Editions & Modules
No answers on this topic
Basic
$550
per month
Pro
$999
per month
Enterprise
1650+
per month
Offerings
Pricing Offerings
Factors.AIKeatext
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Factors.AIKeatext
Top Pros
Top Cons
Best Alternatives
Factors.AIKeatext
Small Businesses
Firebase
Firebase
Score 8.2 out of 10
Sogolytics
Sogolytics
Score 8.9 out of 10
Medium-sized Companies
Firebase
Firebase
Score 8.2 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
AppsFlyer
AppsFlyer
Score 8.2 out of 10
Quadient Inspire
Quadient Inspire
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Factors.AIKeatext
Likelihood to Recommend
8.6
(2 ratings)
9.1
(6 ratings)
User Testimonials
Factors.AIKeatext
Likelihood to Recommend
SLASHBIT INC.
Factors.Ai is a must-have tool for every marketing department because it reports important KPI's and it gives insights on which marketing campaigns are working well and sending traffic and leads and which ones are not performing, this information allows us to make the right decisions when it comes to turning off specific campaigns or scaling them.
MA
Mehdi Ayouch
CMO (Chief Marketing Officer)
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Keatext
Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
Zheng Khoo | TrustRadius Reviewer
Zheng Khoo
Digital Marketing Specialists
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Pros
SLASHBIT INC.
  • Provided detailed reporting for understanding our funnel clearly.
  • Integrated with our entire marketing stack for better data flow.
  • Helped with optimizing campaign budgets based on cost metrics.
AS
Anirhudh Sridharan
Demand Generation
Read full review
Keatext
  • You can detect or analyze feelings in French, Italian, Arabic, and English.
  • You can classify text and comments in different languages.
  • Easy to use for both professionals and non-professionals.
  • Use analytics to gain deep insight into what's happening on social media platforms.
  • Simple interface.
Stanley Kamal | TrustRadius Reviewer
Stanley Kamal
Software Engineer
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Cons
SLASHBIT INC.
  • The dashboards can't be shared with other team members.
  • Some integrations with less-known tools are not possible.
MA
Mehdi Ayouch
CMO (Chief Marketing Officer)
Read full review
Keatext
  • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
Sharon Khoo Tan | TrustRadius Reviewer
Sharon Khoo Tan
Human Resources Director
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Alternatives Considered
SLASHBIT INC.
No answers on this topic
Keatext
We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
Anjali Nair | TrustRadius Reviewer
Anjali Nair
content writer specialist
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Return on Investment
SLASHBIT INC.
  • Improves the overall funnel visibility.
  • Keeps us informed about surge/drop in our ad costs.
AS
Anirhudh Sridharan
Demand Generation
Read full review
Keatext
  • Keatext allows the creation of custom tests to meet the needs of each business.
  • Automate UX research for scalability.
  • Provides analytical data in addition to tracking user experience.
Gonzalo Bayona Camiletti | TrustRadius Reviewer
Gonzalo Bayona Camiletti
Software Engineer
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ScreenShots

Keatext Screenshots

Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets