FACTS Student Information System vs. Jenzabar ONE

We base our entire student data on the Student ID that is produced in FACTS. We create user accounts for technology and online textbooks as well as their lunch account, all based on the Student ID. We also can run many different reports using the SID as the data constant and all the other information variables are available as needed to report.

Incentivized

Jenzabar ONE is strongly suited for an all-in one solution for higher ed. The modern web-based platform make it efficient for end users. An institution that wants a full communication platform to connect with students, Jenzabar is the right product for your school. As with any product, development with Jenzabar One continues which is a good thing but also may cause some schools to want more features more quickly.

Incentivized

• Easy to use grade book
• Simple way to store and access health information, behavior reports, and family contact information.
• We use FACTS in the residential aspect of our organization.

Incentivized

• Jenzabar ONE makes working within the system possible and secure using remote and WFH options.
• Jenzabar ONE is adept at managing the central functions of the Registrar's Office.
• Jenzabar ONE is capable and adequate for student accounts and billing.

Incentivized

• It could use more space for uploading classroom media.
• It could lessen the number of new open windows or frames for various functions that can be done on the same screen.
• It could incorporate more social-media like tools to make it more native for students and parents.

Incentivized

• the Help system does not always correlate to the current version, so updating that with each update would be very helpful
• a method to test users' permission would be very helpful
• it is sometimes tricky trying to figure out which functions to assign to users, so making that process more clear would be great

It's user-friendly, the customer service is great, and we have a significant amount of time invested in training our faculty and staff to use many aspects of FACTS within their areas of responsibility. I really like the variety of reports I can generate which gives important data to our administration and Board.

Incentivized

Jenzabar ONE is good at what it does. Given our discounting structure within the association of colleges and universities of which we are a member, the ROI on Jenzabar ONE beats the pants off anyone else's offerings. Switching horses mid-stream would be costly and difficult. Fortunately, Jenzabar ONE has the general capabilities we seek.

Incentivized

Switched from Blackbaud to RenWeb now FACTS. We made the change for affordability and because more software components were included. Blackbaud required the purchase of multiple additional modules.

Incentivized

Jenzabar ONE has 90% of the capabilities of of its competitors, and a price point significantly below those products. Both Banner and PeopleSoft provide capabilities that exceed what we need. Paying for those additional features is not cost effective. In short, Jenzabar ONE does nearly everything we need, and both Banner and PeopleSoft only offer extra capabilities we will not use.

Incentivized

• Has paid for itself many time over with the abilities it provides.
• Can be managed by as few or as many as needed so per employee cost is great.
• Reporting is great for almost any topic needed all the way to How many took the ACT in spring.

Incentivized

• Implementing the new admissions portal has led to a 12% increase in enrollment as we were able to spend time directly working with students with how it automated previously manual tasks.
• The ACH and credit card payment portal with self-selection of student payment plans has allowed the business office to collect 70% of what we used to send to collections.