FastPass SSPR (Self-Service Password Reset) vs. Zoho Vault

Really great for Active Directory and Oracle and handling complex setups

As I have many profiles and use many Email addresses for work, I need to keep them secure, so ZoHo is the best tool for me, where I can easily access my IDs and passwords and share them with my teammates. Before 3-4 months, I forgot my Master Password. At that time, I faced some issues with the login, but no worries, as it's my fault, but we can say that Zoho provides good security.

• FastPass SSPR (Self-Service Password Reset) for Active Directory, RACF

• Simple User interface makes it easy for the users and No training required.
• Password sharing capabilities helps a lot
• I can generate the new password directly from Zoho Vault which removes my headache of creating a strong password by using capital & small and special characters

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• Updating config of the Windows Client needs to be pushed out, could be contralled from the server instead

• They recently changed the look/feel as an upgraded experience, but my team prefers the old look.
• The ability to share "chambers" (organized buckets of logins) should be a feature. Right now, we can create chambers, but not share them with other users. So everyone has to create their own chambers.
• I would appreciate the ability to have automated reminders from the system to update passwords or to change after a designated amount of time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I rated it 10 because the interface is intuitive the reset process is seamless & it requires minimal user training or IT intervention

This rating is given based on: Ease in Importing and accessing passwords and credentials. It is more reliable whether it is browser or mobile. Autofill feature in Zoho Vault is quite helpful. Also provides two factor authentication with the feature of storing master password. We get an option to login to Zoho Vault via Authenticator or master password whichever is easy and convenient.

Never really needed to use the customer support of Zoho Vault, but all other Zoho services have excellent support and excellent forums to participate in, and I don't assume Zoho Vault would have anything less

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Independently Invited by TrustRadius

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IT Glue combined all our needs as an MSP. Vault was great until we got out of using Zoho Help Desk. We were able to monitor server information and client documentation better with IT Glue. Vault is easy to use, but in the end wasn't what we needed. Vault is a great program, but if you're looking to have a much more detailed password documentation system then I'd suggest looking for something similar to IT Glue where everything is combined together. Vault is great for passwords and passwords only.

Incentivized

Independently Invited by TrustRadius

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• Saving time and enhancing security
• FastPass SSPR (Self-Service Password Reset) reduced helpdesk ticket volume leading to a 30% cost saving in IT support and improved employee productivity

• Time savings in collaboration with team members
• Secured password management and sharing resulting in almost 0 security incidents
• Helped in building client trust

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info