TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fireflies.ai

    Score9.3 out of 10
    N/AFireflies, from Fireflies.AI headquartered in Pleasanton, California, aims to make it easy to record, transcribe, and organize all teams' meetings in one place. Whether it’s important sales calls, recruiting interviews, or team meetings, Fireflies can provide capture of voice conversations.

    $10

    per month per user

    tl;dv

    Score8.9 out of 10
    N/Atl;dv is an AI Meeting Assistant for recording, transcribing, and summarizing a team’s meetings. It integrates with CRMs, ticketing systems, knowledge management platforms, and over 5000 other tools.

    $29

    per month per seat

    Pricing
    Fireflies.aitl;dv
    Editions & Modules
    Pro
    $10
    per month per user
    Business
    $19
    per month per user
    Enterprise
    Custom
    Pro
    $29
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Fireflies.aitl;dv
    Free Trial
    NoNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Fireflies.aitl;dv
    Considered Both Products
    Fireflies.ai
    No answer on this topic
    tl;dv
    Chose tl;dv
    We liked the pricing of tl;dv and the ability to upload recordings.
    Incentivized
    Chose tl;dv
    I have used both Supernormal and Firflies.ai earlier.

    So while I was evaluating something seriously when I stacked the free versions of all 3 products, I think even then tl;dv showed me more value per meeting, and I could clearly see what all would get unlocked in a Premium …
    Incentivized
    Chose tl;dv
    While Trustradius seems to have a comprehensive list of assistants; its missed Granola.
    Granola! has to be the best of these. Its quite generous in its meeting quota and it's AI quota.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Fireflies.aitl;dv
    Notetaking & Recording
    Comparison of Notetaking & Recording features of Fireflies.ai and tl;dv
    Feature
    Fireflies.ai
    9.8
    4 Ratings
    18% above category average
    tl;dv
    -
    Ratings
    Recording9.84 Ratings00 Ratings
    User Ratings
    Fireflies.aitl;dv
    Likelihood to Recommend
    9.5
    (11 ratings)
    8.8
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.5
    (2 ratings)
    Usability
    9.4
    (6 ratings)
    8.4
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Fireflies.aitl;dv
    Likelihood to Recommend
    Fireflies.ai
    It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less.
    Incentivized
    Read full review
    tl;dv
    Strongly recommend for all Sales teams, Customer Success teams, Partnerships teams. Basically anywhere where there is an external stakeholder and you have a continuous cadence of meetings set for regular engagement. Have seen it be very productive as we have a lot to catch up on regular progress items based on previous discussions that would have happened. Great for the use case when you are not able to join the meeting at all and your tl;dv assistant basically gives you a complete download of the call.
    Incentivized
    Read full review
    Pros
    Fireflies.ai
    • Helps in transcription & take notes.
    • Listening to the meeting is very easy.
    • Can be integrated into other various software.
    • They also provide the option to download the meeting and the option to like & dislike the recording.
    • And I love their soundbites features which I can use to highlight the specific part of the recording for future use.
    Incentivized
    Read full review
    tl;dv
    • It provides notes on the important details discussed during meetings
    • Its AI feature can be used to identify common FAQs asked by clients during demo meetings
    • The audio and video are clear and it's easy to navigate to specific parts in the recorded videos
    Incentivized
    Read full review
    Cons
    Fireflies.ai
    • Would love to see the formatting of the summary when I download it look better. The headers are usually far too large and I end up reformatting each summary into my preferred format, layout font, etc. If there’s a way for me to preload, what my preferences are, that would be fantastic so I get a fully complete document without having to do much manipulation after the fact.
    • I have my settings, correct but Fireflies.ai doesn’t always attend every Zoom meeting or every teams meeting. It does about 90% of the time, but there is a 10% failure rate which causes us a huge problem for me.
    Incentivized
    Read full review
    tl;dv
    • We face some challenges sometimes when tldv doesn't join the meeting properly. It blocks us and we have to rum some other notetaker we have. This usually happens when some person has the setting to have tldv always joining the meeting that the person is invited to. In this case, there's a conflict between the notetakers and we have to resolve them.
    Incentivized
    Read full review
    Likelihood to Renew
    Fireflies.ai
    No answers on this topic
    tl;dv
    Some points could be improved and highlight the functions and versions. Alguns pontos poderiam ser melhorado e realçai as funções e versões.
    Incentivized
    Read full review
    Usability
    Fireflies.ai
    Given that I work in sales, it is one of the must have tools for the sales team. It helps us understand and review our calls anytime, anywhere. Access to the recording is easy for sales agent as well the team. Summary and transcription saves the time and manual work
    Incentivized
    Read full review
    tl;dv
    Its average in everything and thus 5/10.
    Since it is free for the most part; my submission is go for it
    Don't expect anything amazing or out of the ordinary from it.
    Incentivized
    Read full review
    Support Rating
    Fireflies.ai
    No answers on this topic
    tl;dv
    muy bueno
    Incentivized
    Read full review
    Implementation Rating
    Fireflies.ai
    No answers on this topic
    tl;dv
    Apenas falta más claridade no treinamento para uso en varias plataformas
    Incentivized
    Read full review
    Alternatives Considered
    Fireflies.ai
    Fireflies.ai is made for meetings — that’s its main function — so it doesn’t include fancy features like video editing. If you need to record a podcast, it’s better to use Descript. Google Cloud is a good choice if you already have an audio file and need a very detailed transcription. Fireflies not only helps with transcription, but also with summarization and distribution. So while all three tools offer similar features, if you need a meeting copilot, Fireflies performs better.
    Incentivized
    Read full review
    tl;dv
    tl;dv has an advantage over Gemini wherein it can follow a template if there is a preset. Gemini's greatest advantage is its Google integration, and how much more it can do with the LLM if I had follow-up questions
    Read full review
    Return on Investment
    Fireflies.ai
    • The cost is very affordable and getting ROI for it happens within the first meeting.
    • My clients appreciate the quick turn on having an action plan in place for them.
    • I like having a catalog of meetings I can reference to see the client improvements.
    Read full review
    tl;dv
    • Has helped save me at least 5 hrs weekly to help me draft Meeting summaries quickly
    • Helps keep me track of partner progress where each of the partners is driving $100K+ in Business and keep my followups on progress very professional
    • Having a schedule of 20+ meetings on a avg., I have tried multiple AI assistants but settled for tl;dv pro
    Incentivized
    Read full review
    ScreenShots

    Fireflies.ai Screenshots

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