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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FirstSpirt CMS

    Score7.2 out of 10
    Enterprise companies (1,001+ employees)
    FirstSpirit CMS is an enterprise Content Management platform for creating, governing, and publishing digital content across websites, applications, and other delivery channels. It combines visual authoring, developer tooling, workflow controls, and content-delivery options for organizations managing multilingual and multisite digital estates.N/A

    Pega Platform

    Score8.5 out of 10
    N/APega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

    $0.45

    one-time fee per case**

    Pricing
    FirstSpirt CMSPega Platform
    Editions & Modules
    No answers on this topic
    Low-code Factory Edition
    $0.45
    one-time fee per case**
    Standard Edition
    $0.80
    one-time fee per case**
    Enterprise Edition
    Custom Quote
    Offerings
    Pricing Offerings
    FirstSpirt CMSPega Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
    More Pricing Information
    Community Pulse
    FirstSpirt CMSPega Platform
    Considered Both Products
    Rezolve Ai Limited
    No answer on this topic
    Pegasystems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    78%
    Implementation went as expected
    7 Answers
    Features
    FirstSpirt CMSPega Platform
    Security
    Comparison of Security features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    8.9
    25 Ratings
    8% above category average
    Pega Platform
    -
    Ratings
    Role-based user permissions8.925 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    8.0
    22 Ratings
    2% above category average
    Pega Platform
    -
    Ratings
    API7.819 Ratings00 Ratings
    Internationalization / multi-language8.120 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    8.1
    27 Ratings
    3% above category average
    Pega Platform
    -
    Ratings
    WYSIWYG editor7.726 Ratings00 Ratings
    Code quality / cleanliness7.626 Ratings00 Ratings
    Admin section8.325 Ratings00 Ratings
    Page templates8.427 Ratings00 Ratings
    Mobile optimization / responsive design8.425 Ratings00 Ratings
    Publishing workflow8.527 Ratings00 Ratings
    Form generator7.823 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    7.9
    27 Ratings
    5% above category average
    Pega Platform
    -
    Ratings
    Content taxonomy7.725 Ratings00 Ratings
    SEO support8.524 Ratings00 Ratings
    Bulk management8.122 Ratings00 Ratings
    Availability / breadth of extensions7.321 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    -
    Ratings
    Pega Platform
    5.3
    63 Ratings
    37% below category average
    Dashboards00 Ratings4.062 Ratings
    Standard reports00 Ratings6.062 Ratings
    Custom reports00 Ratings6.061 Ratings
    Process Engine
    Comparison of Process Engine features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    -
    Ratings
    Pega Platform
    8.0
    66 Ratings
    4% below category average
    Process designer00 Ratings9.065 Ratings
    Process simulation00 Ratings7.957 Ratings
    Business rules engine00 Ratings10.065 Ratings
    SOA support00 Ratings7.151 Ratings
    Process player00 Ratings7.048 Ratings
    Support for modeling languages00 Ratings5.46 Ratings
    Form builder00 Ratings9.059 Ratings
    Model execution00 Ratings8.956 Ratings
    Collaboration
    Comparison of Collaboration features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    -
    Ratings
    Pega Platform
    9.0
    50 Ratings
    8% above category average
    Social collaboration tools00 Ratings9.050 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of FirstSpirt CMS and Pega Platform
    Feature
    FirstSpirt CMS
    -
    Ratings
    Pega Platform
    4.4
    9 Ratings
    59% below category average
    Content management00 Ratings4.49 Ratings
    Best Alternatives
    FirstSpirt CMSPega Platform
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FirstSpirt CMSPega Platform
    Likelihood to Recommend
    8.6
    (30 ratings)
    7.9
    (74 ratings)
    Likelihood to Renew
    9.1
    (5 ratings)
    10.0
    (7 ratings)
    Usability
    8.2
    (16 ratings)
    9.0
    (2 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (27 ratings)
    10.0
    (7 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.6
    (15 ratings)
    10.0
    (1 ratings)
    Configurability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    FirstSpirt CMSPega Platform
    Likelihood to Recommend
    Rezolve Ai Limited
    Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform has introduced the low code feature, using app studio seasonal and professional developer can develop application easily and quickly. The initial application can be build by Business analyst and product owner who has less knowledge of Pega Platform, further application can be enhanced/extended by professional developer. We can develop end to end application and promote to higher environment. Easily we can perform parallel development using branch.
    Incentivized
    Read full review
    Pros
    Rezolve Ai Limited
    • Build & manage digital experiences without dependency on your IT team
    • Built-in Digital Quality tool (DQM) tool allows you to check the quality of content and any accessibility issues and immediately flag any issues before publishing.
    • Build websites with the component-based technology and spend less effort in creating the best user experience for the end-user
    Read full review
    Pegasystems
    • Quick development time. Much of the Pega "rules" are easy to configure and implement.
    • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
    • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
    Incentivized
    Read full review
    Cons
    Rezolve Ai Limited
    • Crownpeak moved to a web browser admin tool in 2018, which has made the admin experience much better, but there are still a couple of features missing from the browser version that won't arrive until later in 2019.
    • Integration with 3rd party digital asset management tools would be great.
    • Smoother integration with source control would be nice.
    Incentivized
    Read full review
    Pegasystems
    • Need more learning materials. For Beginners who have previous programming experience with another language takes more time to learn.
    • If the developer is met with an issue in pega platform , they have to rely on Pega supporting team to fix it.
    • Customization is available but is not encouraged. Pega does not support faults that occur in customized solutions.
    Incentivized
    Read full review
    Likelihood to Renew
    Rezolve Ai Limited
    None of our Crownpeak clients are currently thinking about replatforming.
    Read full review
    Pegasystems
    Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
    Read full review
    Usability
    Rezolve Ai Limited
    Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
    Incentivized
    Read full review
    Pegasystems
    Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
    Incentivized
    Read full review
    Reliability and Availability
    Rezolve Ai Limited
    We have never encountered any issues with the availability.
    Read full review
    Pegasystems
    No answers on this topic
    Performance
    Rezolve Ai Limited
    Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
    Read full review
    Pegasystems
    No answers on this topic
    Support Rating
    Rezolve Ai Limited
    Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
    Incentivized
    Read full review
    Pegasystems
    It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
    Incentivized
    Read full review
    In-Person Training
    Rezolve Ai Limited
    We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
    Read full review
    Pegasystems
    No answers on this topic
    Online Training
    Rezolve Ai Limited
    My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
    Read full review
    Pegasystems
    The online training is an excellent one, but still it is missing hands on development.
    Read full review
    Implementation Rating
    Rezolve Ai Limited
    SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
    Read full review
    Pegasystems
    Implementation is totally depend up on the requirement
    Incentivized
    Read full review
    Alternatives Considered
    Rezolve Ai Limited
    I was not at this team within my organization during the evaluation period of Crownpeak. However, my previous team used Sitecore. Crownpeak is a bit easier to use from a UI perspective and has more creative options within the tool. Sitecore's clunky UI also was a reason I found out later why we ended up using Crownpeak as our DXM.
    Incentivized
    Read full review
    Pegasystems
    We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.
    Incentivized
    Read full review
    Scalability
    Rezolve Ai Limited
    In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
    Read full review
    Pegasystems
    No answers on this topic
    Return on Investment
    Rezolve Ai Limited
    • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
    • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
    • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
    Incentivized
    Read full review
    Pegasystems
    • For one of the applications we worked on, we were able to reduce the processing time on a case from 2 days to 20 minutes by utilizing Pega
    • We were able to resolve the issue of the routing of cases to users based on a specific algorithm by use of Pega
    • Pega case management feature was extensively used in one of the application to establish a parent-child relationship which was very helpful for all the business users
    Incentivized
    Read full review
    ScreenShots