Fiserv eBill Distribution (Biller Direct) vs. GoCardless

Fiserv eBill Distribution (Biller Direct)

GoCardless

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Fiserv eBill Distribution (Biller Direct)	Score 6.0 out of 10	N/A	Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.	N/A
GoCardless	Score 8.6 out of 10	N/A	GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.	N/A

Pricing

Fiserv eBill Distribution (Biller Direct)

GoCardless

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Fiserv eBill Distribution (Biller Direct)	GoCardless
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Fiserv eBill Distribution (Biller Direct)	GoCardless
Considered Both Products	Fiserv eBill Distribution (Biller Direct) No answer on this topic	GoCardless Verified User Anonymous Chose GoCardless GoCardless sends an email when a customer signs up in the portal which is crucial. We have many issues with not knowing when a customer has signed up to make a payment. GoCardless is seamless with a checkbox that makes this function possible. Our other software does not do … Incentivized Helpful? Cody Murley Controller Chose GoCardless GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for … Incentivized Helpful? PM Piyush Mittal Senior Client Relations Manager Chose GoCardless We didn't research a lot of platforms as GoCardless offered pretty much everything we were looking for, i.e low cost, easy to use & implement. Incentivized Helpful? NL Nathan Littleton Director Chose GoCardless It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses. Incentivized Helpful? Duncan McMillan Director Chose GoCardless GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for … Incentivized Helpful? FM Frank Mair Technical Specialist Chose GoCardless For direct debit it is superb. Integration is much easier, and it supports the different strands of our company's UK and European payments landscape. Incentivized Helpful? Garreth Collard Managing Director Chose GoCardless Gocardless had no integration or monthly fees. You only pay for what you use. Windcave has monthly fees (and a setup fee). Incentivized Helpful? Verified User Anonymous Chose GoCardless [GoCardless has] lower fees and is easier to use. Incentivized Helpful?

Features

Fiserv eBill Distribution (Biller Direct)

GoCardless

Payment Gateways

Comparison of Payment Gateways features of Product A and Product B
	Fiserv eBill Distribution (Biller Direct) - Ratings	GoCardless 8.4 Ratings 13% above category average
Fraud Detection	00 Ratings	6.90 Ratings
API or SDK	00 Ratings	5.00 Ratings
Recurring Payment Support	00 Ratings	10.00 Ratings
Billing and Invoicing Support	00 Ratings	10.00 Ratings
Global Support	00 Ratings	10.00 Ratings
Payment Form Acceptance	00 Ratings	8.80 Ratings

Best Alternatives
	Fiserv eBill Distribution (Biller Direct)	GoCardless
Small Businesses	Apple Pay Score 8.9 out of 10	Apple Pay Score 8.9 out of 10
Medium-sized Companies	Apple Pay Score 8.9 out of 10	Apple Pay Score 8.9 out of 10
Enterprises	Adyen Score 8.8 out of 10	Adyen Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Fiserv eBill Distribution (Biller Direct)	GoCardless
Likelihood to Recommend	10.0 (0 ratings)	9.0 (0 ratings)
Usability	- (0 ratings)	9.0 (0 ratings)
Support Rating	- (0 ratings)	2.0 (0 ratings)

User Testimonials
	Fiserv eBill Distribution (Biller Direct)	GoCardless
Likelihood to Recommend	This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments. Incentivized Verified User Anonymous Read full review	I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances. Incentivized PM Piyush Mittal Senior Client Relations Manager Read full review
Pros	The application is very user-friendly. Easy set up, and integration. Incentivized Verified User Anonymous Read full review	Reliably takes recurring payments Makes it easy and secure for customers to set up their direct debits with us Informs us when payments have failed at the customer's end Makes it easy to see upcoming payments that will be collected Incentivized NL Nathan Littleton Director Read full review
Cons	Limitations on reporting/monitoring capabilities. Incentivized Verified User Anonymous Read full review	Reduction in fees for customers who use it for large volumes of clients Easier for clients to review their payment plans Payment sooner to our bank account Incentivized Verified User Anonymous Read full review
Usability	No answers on this topic	It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account Incentivized Garreth Collard Managing Director Read full review
Support Rating	No answers on this topic	There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product. Incentivized Garreth Collard Managing Director Read full review
Alternatives Considered	No answers on this topic	GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for company website portal and A/R 3rd party tool. Incentivized Cody Murley Controller Read full review
Return on Investment	The application has assisted with eliminating the need for over half of our payments received to be processed manaully.. The application has also assisted with eliminating wasted costs on paper and mailing resources. Incentivized Verified User Anonymous Read full review	Customers appreciate using a bank account for payments to eliminate any credit card fees that may be implemented in the future. Incentivized Verified User Anonymous Read full review
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