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Fiserv eBill Distribution (Biller Direct) vs. iATS Payments

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fiserv eBill Distribution (Biller Direct)

    Score6 out of 10
    N/ABiller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A

    iATS Payments

    Score7 out of 10
    N/AiATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
    Pricing
    Fiserv eBill Distribution (Biller Direct)iATS Payments
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Fiserv eBill Distribution (Biller Direct)iATS Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Fiserv eBill Distribution (Biller Direct)iATS Payments
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Fiserv eBill Distribution (Biller Direct)iATS Payments
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Fiserv eBill Distribution (Biller Direct)iATS Payments
    Likelihood to Recommend
    Fiserv
    This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
    Incentivized
    Read full review
    Deluxe
    If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
    Incentivized
    Read full review
    Pros
    Fiserv
    • The application is very user-friendly.
    • Easy set up, and integration.
    Incentivized
    Read full review
    Deluxe
    • Excellent customer service
    • Can process ACH transactions as recurring donations
    • Integrates with Salesforce
    • Records name of credit card holder in iATS reports
    • Can process recurring donations on a monthly, quarterly, or yearly basis
    Incentivized
    Read full review
    Cons
    Fiserv
    • Limitations on reporting/monitoring capabilities.
    Incentivized
    Read full review
    Deluxe
    • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
    • Include Discover card transactions in the same deposit with the other cards.
    • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
    Incentivized
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    Support Rating
    Fiserv
    No answers on this topic
    Deluxe
    There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
    Incentivized
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    Alternatives Considered
    Fiserv
    No answers on this topic
    Deluxe
    Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
    Incentivized
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    Return on Investment
    Fiserv
    • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
    • The application has also assisted with eliminating wasted costs on paper and mailing resources.
    Incentivized
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    Deluxe
    • Increased donations.
    • Increased monthly recurring gifts.
    • Decreased use of Discover cards (we discourage using Discover cards).
    Incentivized
    Read full review
    ScreenShots