TrustRadius

Fiserv eBill Distribution (Biller Direct) vs. iATS Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv eBill Distribution (Biller Direct)
Score 6.0 out of 10
N/A
Biller solutions from Fiserv include the company's electronic bill presentment and payment (EBPP) for business-to-consumer service providers. It offers customers of financial institutions a convenient way to pay bills, and boasts features such as delivery of notifications via email or mobile device, secure e-bill delivery, real-time availability of account and bill pay information, such as complete multichannel payment history, reward points and available balance, marketing campaigns, etc.N/A
iATS Payments
Score 7.0 out of 10
N/A
iATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
Pricing
Fiserv eBill Distribution (Biller Direct)iATS Payments
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Fiserv eBill Distribution (Biller Direct)iATS Payments
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Fiserv eBill Distribution (Biller Direct)iATS Payments
Top Pros
Top Cons
Best Alternatives
Fiserv eBill Distribution (Biller Direct)iATS Payments
Small Businesses
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.1 out of 10
Apple Pay
Apple Pay
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.8 out of 10
Adyen
Adyen
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Fiserv eBill Distribution (Biller Direct)iATS Payments
Likelihood to Recommend
10.0
(1 ratings)
7.0
(3 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Fiserv eBill Distribution (Biller Direct)iATS Payments
Likelihood to Recommend
Fiserv
This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
Verified User
Anonymous
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Deluxe
If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
Verified User
Anonymous
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Pros
Fiserv
  • The application is very user-friendly.
  • Easy set up, and integration.
Verified User
Anonymous
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Deluxe
  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
Verified User
Anonymous
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Cons
Fiserv
  • Limitations on reporting/monitoring capabilities.
Verified User
Anonymous
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Deluxe
  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
Heather Frick | TrustRadius Reviewer
Heather Frick
Accountant
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Support Rating
Fiserv
No answers on this topic
Deluxe
There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
Verified User
Anonymous
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Alternatives Considered
Fiserv
No answers on this topic
Deluxe
Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
Verified User
Anonymous
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Return on Investment
Fiserv
  • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
  • The application has also assisted with eliminating wasted costs on paper and mailing resources.
Verified User
Anonymous
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Deluxe
  • Increased donations.
  • Increased monthly recurring gifts.
  • Decreased use of Discover cards (we discourage using Discover cards).
Heather Frick | TrustRadius Reviewer
Heather Frick
Accountant
Read full review
ScreenShots