2 Ratings
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Score 6 out of 100
7 Ratings
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Score 7 out of 100

Attribute Ratings

  • Fiserv eBill Distribution (Biller Direct) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Fiserv eBill Distribution (Biller Direct)

100%
1 Rating
7.0

iATS Payments

70%
3 Ratings

Support Rating

Fiserv eBill Distribution (Biller Direct)

N/A
0 Ratings
7.0

iATS Payments

70%
2 Ratings

Likelihood to Recommend

Fiserv

This application is well suited for any organization, or area processing large volumes of payments. We utilize it to assist with the processing of lockbox, and loan payments.
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IATS, LLC.

If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
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Pros

Fiserv

  • The application is very user-friendly.
  • Easy set up, and integration.
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IATS, LLC.

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
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Cons

Fiserv

  • Limitations on reporting/monitoring capabilities.
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IATS, LLC.

  • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
  • Include Discover card transactions in the same deposit with the other cards.
  • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
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Pricing Details

Fiserv eBill Distribution (Biller Direct)

Starting Price

Editions & Modules

Fiserv eBill Distribution (Biller Direct) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    iATS Payments

    Starting Price

    Editions & Modules

    iATS Payments editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Fiserv

      No answers on this topic

      IATS, LLC.

      There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
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      Alternatives Considered

      Fiserv

      No answers on this topic

      IATS, LLC.

      Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
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      Return on Investment

      Fiserv

      • The application has assisted with eliminating the need for over half of our payments received to be processed manaully..
      • The application has also assisted with eliminating wasted costs on paper and mailing resources.
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      IATS, LLC.

      • Increased donations.
      • Increased monthly recurring gifts.
      • Decreased use of Discover cards (we discourage using Discover cards).
      Read full review

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